I have used this service twice, and on both occasions Tom was professional, honest, and prompt…read more Previously, I had my Brother Innov-is 3700 serviced at a sewing and vacuum warehouse store, where I was charged $200, and the machine was still not repaired correctly and it took two months. Tom provided a much better experience and quality of service. I used him for my Bernina 350 as well. Both machines were returned quickly and sewing like a dream. Thanks Tom and Shelley for your quick response and service!! I'll use you again!

Great service and prices. The service was very quick and I will use them again. I would…read moredefinitely recommend Tom to anyone who has a serious problem with their machine or just need a good cleaning.

This was our first time in working with Northwest Appliance Sales & Service and I would recommend…read moreto others. They were on time for their service appointment as promised! They were able to fix our dryer quickly and cleaned up well behind their work.

Hey Northwest Appliance. Thanks for one of your drivers cutting me off on the Hamilton Rd to 270 N…read morefreeway entrance. Proceeded to flip me off and act like he was shooting my 15 year old son in the passenger seat. Totally unprovoked. I hope everyone reads this and stays clear of your stupid business that needs to do a better job screening its employees. You'll never get my business lol. Fuck off.

My mom's 30+ year old sewing machine was on the fritz, so I took it down the street to Northland…read moreSewing Center. Located in the strip mall next to Udipi Cafe, it was a convenient location and pretty easy to find right off of Route 161. The whole place is COVERED in sewing machines. I've never seen so many sewing machines in one location in my life. They were all organized into rows and clearly labelled so that they could easily be found when their owners came back for them. They met me at the door as soon as I walked in and already had a space cleared so that I could set down the machine. They immediately began to assess the situation by asking a couple of questions about the machine's "symptoms", testing the levers and threading mechanisms. Then they quickly unscrewed the cover and peaked inside. Turns out, a gear was broken. They pulled it out to show me and let me know that unfortunately with this make and model, the gear was no longer available to buy as a replacement. I spent no money while on this visit. Estimates and diagnosis are free. Before I left, they kindly offered to dispose of my broken machine for me and referred me to Westerville Sew-N-Save if I was interested in buying a new one. Overall, friendly, speedy and knowledgeable service. I will definitely go back if I ever have need, as well as refer my friends.

Two weeks ago I took an old 1960's Singer sweing machine to Northland Sewing Center. Michael, the…read moreowner, gives great service and he is very knowledgable about all this related with sewing machines. He was able to repair a gear that was broken and give the machine a good maintenance, so now it is good to good only one week later! Also Michael gave me great advice about how to take care of my Singer machine so it would last for a long time. Thanks for your help!

First time I ever took a vacuum cleaner for service. Had a bad on/off switch. Charged me $20 to…read morediagnose my old Dyson. +$40 for a new switch installed. Gave me a few other options that I opted out of. Friendly staff. Didn't try to swindle me. I'm happy

Took my vacuum for a service and after long delays, received my vacuum back scratched. They denied…read morethey damaged the vacuum so we contacted Jason, the manager of Carmen's. He said they would take care of it and to go to the High St location. Upon taking it there, they were reluctant to repair it but said they could once they got the part. After weeks of not hearing, I called and they didn't return my call. I called again and they said they were waiting for parts. After another 10 days of not hearing, I contacted the vacuum manufacturer directly and they confirmed no parts were ordered. I just worked directly with the manufacturer and another vacuum repair shop to get it done in a week. Beware of working with Carmen's!

Took my Dyson vacuum in because it wasn't running. Expected a large repair bill. Very happy that…read moreit was only $25. This place is honest, quick, and great service.

Luke has always been so helpful I collect vacuums when I…read moreneed a new belt or filter bag or anything else they can help

We purchased a Kenmore sowing machine back in 1984 and it needed service. We took it to Graceland…read more-Singer on a Saturday for a repair/service. The repairman was actually there and took a look at it while we were there. He quickly diagnosed the issue and fixed it while we were there! I highly recommend this shop for any sowing machine service! They are knowledgeable, friendly, and very reasonably priced. Any service we need on the sowing machine is coming here!

Not my favorite experience with Steve-- the guy who does repairs on behalf of Singer. He seems…read moresuper knowledgable and busy so I'm sure if he were to service you it'd be great. But I got a slight condescending tone from him and in the end didn't get my machine serviced from him. He was upfront about what a waste of an investment I made (I guess it's not a popular or easy to fix machine). While he was able to identify the issue, he mentioned how much he would advise against fixing it as it would take too long and that the machine wasn't worth fixing. (And he noted repairs would cost more then the original MSRP). Again, I appreciate that he was upfront and he seems like a very nice dude generally, but I must have caught him on a bad day because he seemed a bit judgemental and dismissive. Regardless, I appreciate the honesty although he didn't solve my issue. I doubt I'll be back, because he kind of made me feel like shit as a beginner, but overall I'd probably recommend his expertise to someone.

They sold us a used battery with a one year warranty. It stopped working after one year 3 months…read more (Junk Battery) After we are out of warranty they sent some Yahoo over to fix our battery and our charger. Well the battery never got fixed and the charger having a problem was hit or miss. I called and expressed my concern and wanted to buy a new battery: guess what? They listened and never called us back. Bought a new battery form Capital Forklift. They informed us that they scratched off the manufacturer date on our used battery so you could not tell how old it was. Good Job Harr's Forklift! We will never call you again. I suggest people who read this do not call you ever.

We have had our forklift serviced by Harr's for years. Always been quick and always got the job…read moredone. This most recent was a minor leak in something that I don't really know what it is. He taught us what the problem was and gave us the lowest cost option. Instead of making us pay a fortune to replace certain parts he told us how to fix the problem on our own if it happens in the future. Thanks Harr's we will continue to use you when needed.

I have taken several sweepers in to be repaired. All were repaired quickly and were restored to…read morefull-time use cost-effectively. I recommend this business.

I dropped my vacuum off to have it cleaned and refurbished. Even purchased new bags that I didn't…read morereally need. I picked up a poorly cleaned vacuum that didn't function properly. I had to take it apart and pull hairs out of the roller and put the belt back on immediately after I had them service it. I called and he said 'I'm not going to pull out all the hair - well - I hope this review costs you a few customers.. because you surely won't be getting my business again.