When I walked in the guy was on the phone talking to his daughter which I understand but I was a…read morecustomer prices are marked if you're looking for used appliances for a rental property or second home or whatever it's okay place to go to they do deliver $50 for delivery and they do bargain

Update: The sister location in Reynoldsburg heard what happened and came to our rescue! Thank you…read moreguys for coming to check the old refrigerator. After finding out it was bad they setup an appointment to drop off a new refrigerator. Works perfectly. Thank you so much. My family and I are so grateful! Old review: I did Acima buy now pay later option. We brought our appliances home, first refrigerator was bad so we drove it back to them a few days later. Second refrigerator was bad so we called and expected for them to think "well this is the second refrigerator maybe I should go myself to fix". No, the owner, the older man got on the phone and spoke to us like we were crap. My husband stayed calm. The old man yelled and yelled "maybe it's your house!! We are not going, you bring it back!!" And he hung up on us. What kind of customer service is that!? It's been two weeks. We haven't called back. We called Acima but now no one at the appliance store is answering Acima's calls. They don't want to fix it or they don't want us to return the item. So my family and I are living out of one cooler waiting for them to answer Acima so they can make right what they wronged. The younger guy is respectful but the older man is just rude and disrespectful. He speaks to his customers HORRIBLY. We would like to just get the refrigerator fixed or a third one or just cancel the entire order. We literally bought $3,000 worth of appliances and this is how they treat us. That's horrible business and so heartless of them to not care that they do things like this to families. It's just very disappointing. Maybe by the grace of God he'll feel bad because we just literally want a working refrigerator. That's it. We live 1 mile from their store.

NOT THE SAME!! Not the original guy. Thomas Woodbury was skilled, honest, and fair. The new guy is…read morenot. Charged me $400. And it was not fixed. Said he would make it right, did not. This guy will ruin the business.

DO NOT USE! I'm not sure if this is a registered business…read more (with State/County), as I could not find any information with the Secretary of State. Steve Woodbury is the owner/technician and quotes one price via the phone and gives another price when he's finished. He is rude and unprofessional, often accuses the consumer of "breaking" or "doing" something. Yes, he works fast; yes, he comes to one's home; however, he oils, oils, oils, leaving puddles of oil in the bottom of the machine. IF you contact him after he "serviced" a machine, he WILL NOT return. I have asked for my money back and I have gotten no response. I have filed a complaint with BBB and am in the process of filing a complaint with the Secretary of State.

I have used this service twice, and on both occasions Tom was professional, honest, and prompt…read more Previously, I had my Brother Innov-is 3700 serviced at a sewing and vacuum warehouse store, where I was charged $200, and the machine was still not repaired correctly and it took two months. Tom provided a much better experience and quality of service. I used him for my Bernina 350 as well. Both machines were returned quickly and sewing like a dream. Thanks Tom and Shelley for your quick response and service!! I'll use you again!

Great service and prices. The service was very quick and I will use them again. I would…read moredefinitely recommend Tom to anyone who has a serious problem with their machine or just need a good cleaning.

They just added parts on the mower without asking that we wanted the repair done then gave us the…read morebill and only would take 25$ off for their mistake/ non consulting the customer before making the repairs. I won't be going back here ever. Quoted 349 told it was 549 when it was done. Big difference. I'd of been okay had they called and asked before putting the parts on but they didn't. Then didn't want to make it right.

Great customer service, knowledgeable, and very helpful! They treat each customer with respect and…read morekindness. They took the time to answer all of my questions and helped me select the appropriate accessories for my Husqvarna mower and trimmer. Wonderful, hard working, and are always able to get the parts I need. Thank you!

Very responsive and knowledgeable. Explained what was wrong and options, ordered what was needed…read moreand returned promptly. Answered questions and quickly addressed all concerns. Highly recommend.

I contacted them on a Friday, and Vladimir was able to come on Monday. He was thorough. He told me…read moremy Maytag washer would cost so much to repair that it made sense to buy a new one. He was honest. If I need any repairs in the future, I will call V & P.

They have just what you need for you do-it-yourself appliance repair needs. Look up the part number…read moreon the part or online, give them a call.

I had issues with Capital Appliance. They were the only Whirlpool repair company that was recommend…read moreby Whirlpool for my 5 yr old washer. Technician came out twice and I told him it was the mother board. Long story short , I bought it my self dues to the outrageous remain and part cost. I bought it myself and had a problem with the machine not turning on. Capitol Appliance would not deal with me any more, Whirlpool Co. had no one to advise me if it was a faulty board or anything. I call S&K . I sent them a picture of the board and details of installation on u. He was so helpful in researching what I sent him and confirmed it was a bad board, due to me putting my original board back in and the washer started up. He would not take any $$ for his time and effort. A very understanding man. I would definitely recommend their service !! Decent and honest company. you Keith!!

We had a wonderful experience with BJ Appliance. They returned our service request call the same…read moreday and were available the day afterwards. The technician replaced our torn dryer vent and completely disassembled our dryer and removed the collected lint. We were very happy with BJ Appliance's prompt, professional service and reasonable pricing. As a side note, their new phone number is 614-306-9313. The number is also listed on their website.

I love shoving too busy all the time. I'm glad that they close my house. All the stuff is good…read morefresh and hot food. Thank you so much for help us for that.

Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).