Easy to make appointment. Easy to check in. Big lot, nice waiting area. Friendly staff the whole…read moreway through. I just had a cold, but wanted to make sure it wasn't more. They checked me out thoroughly and basically recommended water and Mucinex. Which was fine- I'd rather go and have it not be serious. In and out quickly- got taken back right at my appointment time. Free samples of Mucinex. Always good to know things aren't too bad.

We LOVE Dr Milton at COPC! I'm shocked to see negative reviews. Maybe other doctors or offices…read morewithin COPC aren't great but Dr Milton and all staff in the building off Cleveland Ave by Polaris are INCREDIBLE. If you have a baby, toddler, or child this is 100% where you should go.

Joshua Evans is an excellent ophthalmologist albeit he does get a lot of patients. He specializes…read morein many of the more obscure eye conditions.

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

The care was perfect .. The office is clean .. The staff is friendly and professional... This place…read moregets five stars and I recommend it if you need Your veins looked at to determine whether or not you have issues,They are perfect for the job. The type of care they gave was exceptionally ,well they're very careful.

I went to this provider as a result of their "free initial consultation" ad on Facebook/Instagram…read more Service was good. Staff is pleasant and the facility is nice. Disclaimer: I had a total of two visits. Initial one and a second. My problem stems when I received my insurance statement. They billed the initial consultation and so they are charging me for my portion. When I called to question the charge they said that because I signed the agreement allowing them to bill my insurance I am now responsible for any unpaid portion. The right thing would have been for them not to have billed the initial consultation but they did. So then consequently they should have written off my portion. Mind you I'm not questioning the charges for the second visit just the initial. Before receiving my statement I had made another appointment but I will be canceling it and not continuing treatment with them. I have no respect for a provider that engages in this type of practice. In my opinion this is a bait and switch. I will be filing a report with the AG's Office.

After 5 years of antibiotics, my gut was in a serious state. My MD recommended I get in touch with…read morea Functional Medicine doc. I found Mr. Marcotte was close by and I was able to get an appointment within just a few days. (Staff very friendly and easy to work with.) Dr. Marcotte is very personable and really knows his stuff. He listened to my concerns and goals and recommended a treatment plan. I'm feeling about 500% better in only a few weeks! I have more energy, my head is clearer, and my horrendous stomach aches are gone. I couldn't be happier with my improving health! Would highly recommended!

I'm currently being treated by Dr. Marcotte for leaky gut, insomnia and other gut related issues…read more Dr. Marcotte has really taken the time to understand the root cause of my issues. I'm confident that he has put me on a path to recovery by getting to the root cause of my condition, rather than throwing medicine at my issues and masking the problems. He even follows up with phone calls after our visits...no other doctor has ever done that. Highly recommended!

I came down with a sinus infection, that wouldn't go away. My doctor had no openings so they…read morereferred me to this practice in Westerville. The doctor here was equally as good as mine. I liked her She was easy to talk to, and she communicated really well. However, before I saw the doctor I got stuck with a medical student which made the whole visit really slow-as a medical student was abnormally thorough which took a long time. That's my only complaint that it took- a long time... The medical student was super nice The doctor came in shortly after we discussed my displeasure with OSU central scheduling as there should've been no reason that I had to come in as my primary had asked me to just call in and ask for the script because I had an appointment for the same condition about four or five days prior and we were just trying to avoid antibiotics but felt they might be necessary and if they were to CALL in . Well, my body didn't cooperate and I needed antibiotics however central scheduling insisted that I pay a co-pay and see a completely different doctor which was so stupid. It is the only reason why I am a star from this review was the offices reliance on this ridiculous policy of central scheduling. Other than that issue Ive had two good trips in to this office with two different providers. i recommend the place

No one wants to have to go to Urgent care but recently our little one fell on her arm and it was…read moreafter hours. We called her pediatrician and they recommended X-Rays at urgent care. I like that this was focused on children and was surprised at how easy everything was. We got checked in right away, just had to show Id and insurance and then we only had to wait a few minutes before being seen. They gave her ibuprofen and an ice pack right away and were super awesome with her. I'm glad we have this option so close!

This place was awful. Per pediatrician orders, after interpretation of X-Ray, sent here ONLY to get…read morewalking boot, for fracture. I was informed they needed to do their own X-Ray, we're rude about it, insisted she only had a, "mild sprain," gave her a useless brace for a sprain. Treated her rudely, asking her why she was crying (not sobbing, just in pain). Telling her to, "quit limping," and she was fine, no restrictions, could participate in gym class & double header soccer tournament next day. Morons. I called pediatrician's office next morning, was told UC can see their X-Ray, did not need to do their own, only wanted more money, & I was to call COPC Sports Medicine right away. Doctor said she needed to be seen same day, fitted in walking boot for 6 weeks, due to a "grade 3 lateral ligament tear." Great job, Children's UC on not only being rude, but also not knowing what you're talking about. If it's not you're specialty, which it wasn't, it's okay to say, "I don't know, let me refer you to someone who does, an actual specialist." I will never go there again!

I seem to have had several bad experiences here. I will not adjust my 1 Star. Yes the staff are…read moreobviously busy but have some bedside manners. As a patient I'm already stressed and I have several health issues and to be inconvenienced does not allow for me to be a "happy" patient. If I do everything in my power to be responsible and show up on time. I do have the right to expect quality service. To boot when I brought my husband for an ER visit and they kicked me out of the room when I'm his wife. They did not ask nicely! I'm stressed because I had to bring my husband in for heart issues it only takes a moment to be kind. So I scheduled my yearly mammo. I get a lovely text telling me the where and when etc. I arrive 15 minutes as requested. The text I received said to go to suite 230! So I go up there the offices are closed and there isn't anyone at a desk or anything. So I have to come back downstairs and ask where to go. I asked nicely but got some pushback.

AVOID THIS PLACE IF YOU HAVE AN EMERGENCY. I had to take my…read moreadult son here. His family doctor thought he had testicular torsion and recommended we go here. He had been having pain for a week on and off and then it took a turn for the worse. He started vomiting. He felt slightly better so we went to the family doctor instead of straight to an ER. We got right in and everything seemed to be going well. They came and did an ultrasound. Then he was admitted. (Yes AFTER THEY DID THE ULTRASOUND) We waited for over 2hours for the results of the ultrasound even though we were told it wouldn't be more than an hour. With testicular torsion, every minute counts. We were told results from the ultrasound sound were negative. (Thankfully) They were going to send us home with a pain medication rx and a referral to a urologist if things don't clear up. I had to tell the dr that things aren't going to get better for him. They've only been getting worse this whole week. What else can we do? The Dr was a little frustrated with me and said well we can run some blood work and do a CT SCAN. If that doesn't work we can send him to the ER. We decided to go with that option. The tech was new and came to draw blood. Blood started squirting everywhere. They got it under control but I never want to see the inside of these walls again. It's nice and new, but that's where it's good side ends. We waited for well over two more hours for those results. Dr came in and said tests were inconclusive. No elevated white blood cells, no kidney stones, nothing. They could send us to the hospital ER, but no one would probably see us there tonight. So we took our referral and went home. This was late on a Friday. Monday morning rolls around. Call into urology and get in to see a nurse practitioner. She lets us know that there are cysts and his white blood cell count was elevated. She believes that the cysts are infected. The Dr at the ER had told us that they were not elevated. The NP showed us on his chart that not only were they elevated, but that they were highlighted yellow on the chart while we were at the ER! If I would've known what we know now, I would've skipped this place altogether. This is NOT an EMERGENCY ROOM. There's nothing urgent about this place, except that it should be shut down. This is a disgrace of a "medical facility". How Ohio Health lets it have their name attached is beyond me. They should be ashamed. This is a cash cow for them and you will be treated as such. We will avoid this place and every other free standing EMERGENCY room from now on. This place is a joke and unfortunately the joke was on us at the price of my son's health and our wallet.

We have been there twice now for my child. He first smacked his head on a fireplace and needed…read morestitches ; two years ago. Then more recently ; he stuck a bead up his nose . The staff was kind, compassionate while asking serious questions and making sure to get all the answers. Both situations were rough but the stitches one was way more intense. He was bleeding profusely and they wrapped him in bandages like a war veteran , numbed his head and I held his hand while he received 4 stitches. They work really well with children and are willing to explain everything and not be condescending. We hope to not be back but if we unfortunately are; we would have a good experience with the facility again.

Very cold clinical experience! Reception desk didn't even crack a smile when greeting us as first…read moretime patients. Go elsewhere to schedule tests! We will not be back! As my child sat for an hour test, I was told I could "wait in my car" when I inquired about a quiet waiting room, not the check-in lobby with eight other families and screaming or coughing/sneezing kids with all their electronics!