First time here and Heather did a great job on my nails and gave me a nice relaxing pedicure. I have been looking for a new nail tech for a while, and I finally found her. Also everyone who works here is very friendly. read more

This business was rude and disrespectful to me. I came in with a broken nail and they were not clean nor kind. They suck I would NEVER go here again read more

They did a terrible job uneven nails, left paint on my finger, failed to smooth the acrylic out, overall a poor excuse for a nail salon

I don't like to do reviews like this, but in this case I feel I have to. I went in last Wednesday for a Mani Pedi before going on vacation and within a week my big toe blistered with infection. Now I'm being treated by a doctor in the hopes that it has not spread to my bone, Please be careful with this nail salon, and really any nail salon when getting a manicure or pedicure because this stuff does happen. I have to say that aside from this experience the staff was very friendly and I have no issue with the service itself. Stay safe out there!! read more

Westfield Nail & Spa - My toe after the infected area blister popped! This was quite painful. I am still recovering. - Day Spas Near Me - Westfield, Massachusetts

Do not go here! They discriminate you are disabled or elderly. They will refuse to do your nails For no good reason. The guy is paranoid and beyond rude. The woman I dealt with pretends to not know English but once you stick up for yourself all of sudden she speaks English well. Do not trust these people to do your nails. read more

This nail shop should be your go-to. When you walk in, you will be greeted by friendly staff. It was a rainy Friday and the place was moderately busy during early evening hours. I picked the colors and chose a seat in the back. Their price list is nicely laid out and staff don't rush you. The pedicure portion of my visit was great. Fast forward to manicure and equally great. As it got later, the shop filled up. Still, no rushing. Staff make you feel comfortable and pay attention to detail. Take as much time as you'd like for your nails to dry before concluding your visit. The shop itself has ample seating, is very clean and parking is easy. read more

This is my go to nail spot in Westfield! The quality is always great and the staff is very friendly. My nails always come out great, at a great price. I love that I feel comfortable to try new nail techniques as well!!!! read more

I have been there twice and both times I have been very happy with the service I have gotten on my nails.

I went to get an acrylic fill and my nails looked better when I got there than when I left. The woman who "greeted" appeared to be annoyed that I was there interrupting her time on her phone. She didn't believe me when I said that I had acrylic, telling me it really looked like gel. I was passed off to someone else to file and do polish. The acrylic applied wasn't covering my whole nail and nobody even asked me about what length or shape I wanted. The polish was done very poorly, and he FILED my nails after the polish was done, so it came off on the sides. Not to mention that the shape and length of my nails don't match the other hand. I had to file them myself at home. Absolutely not worth the money. read more

Westfield Nail & Spa - Day Spas Near Me - Westfield, Massachusetts

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I absolutely LOVE this nail salon! The nail techs are sooo nice and make you feel comfortable! They converse with you while they are doing your nails and they go above and beyond to nail the design(pun intended) you choose! I have never had an issue with this salon! I have been to almost every single one in Westfield and this one is beyond great! I highly recommend them! read more

Worst nail salon ever. I went in their the first time amd got my toes done. I was so thrilled i just had to come back again. A few days later I came in and got beautiful gel nails. ( i always have gel on my nails so it was just a refil). A day later i noticed the white on my toes had turned to an off white color. Then a day after that my GEL started cracking and it was breaking my nails with it. Today i went in to take the gel off and have my weak nails cut down and filed. The did a poor job and charged me 10$ for them to look like this. Don't ever go here if you like your nails. read more

Westfield Nail & Spa - Day Spas Near Me - Westfield, Massachusetts

I was looking for a new nail salon to try out and saw that this place got good reviews so I made an appointment this past Friday. the atmosphere when i walked in was fine but I waited an hour past my appointment time to get my nails done. Once i was seen the woman who did my nails didn't seem to know what she was doing-she used the wrong supplies to do my gel acrylics and i know this because i've gotten my nails done many times before and had never seen anyone apply them as sloppily as she did. once my nails were finished they were VERY thin, uneven and crooked and i had to pay almost $60 for this set. today one of my nails broke only 3 days after and i've never had that happen before-i'm always gentle when i have a set on so it was shocking that it broke off so soon. So i called the store to see if i could get it fixed or anything and the woman that picked up the phone was extremely rude and told me it was my fault that my nails were in the condition they were in. I tried to explain politely to her that I wasn't being rough with my nails but she dismissed me rudely and hung up on me as i was trying to explain that i was just unsatisfied with them breaking so soon. i was very nice about it and really shocked that i was treated so rudely, after that experience i will never let anyone i know go there to get their nails done. i've been to other salons that i paid around $40-$50 for and they looked great-i was hoping this place would be my go to salon now but they really let me down and treated me rudely. read more

Westfield Nail & Spa - this right here is the thin, broken and non coffin shaped nails - Day Spas Near Me - Westfield, Massachusetts

If I could give more than 5 stars I would. Everyone at this salon is so kind! I have been going to Kim for the past 5+ years. I highly recommend her for manicures because she is very talented with nail art and color schemes. The staff will learn your name and treat you like a friend. The atmosphere is relaxing and and well decorated. The salon itself is very clean as well as the tools they use. I love coming and getting my nails done here! I always leave happy :) read more

I never write regular reviews on YELP or anywhere unless I received exceptional service or subpar service. Today was one of those days... I came into the nail salon with my daughter - who goes to the university in town and her friend. My daughter was getting a mani-pedi, her friend a fill and I was getting a gel mani for the first time in months. Despite asking to take down the excessive thick pink gel that was put on my nails, my nails look horrible. The nails were not filed evenly on each hand, I have polish on the skin around the nails and the finish is so thick and so phony looking ... I'm so disappointed. My skin was nicked my the drill, I had to ASK to have my cuticles done ... um... isn't that part of EVERY manicure .. especially someone who hasn't had a mani in months ( was giving my nails a break from the gel) and was charged $50 for the horrible job ... I have been doing gel manicures for decades ... I have NEVER had to tell them how to do their job, never had to point out that cuticles needed to be attended to and never had such thick unprofessional looking nails. Don't WASTE your money ... #worstmaniEVER read more