I have been visiting Sophy's for 10+ years. All of the girls are skilled and learn new techniques & specialties. I always feel rejuvenated upon leaving. Everybody is super kind & welcoming. My nails always look fresh. Even though I'm super hard on my hands, my nails always hold up over two weeks.. sometimes into three+ This is the only place I come regularly. read more

Sophy's Nails - Nail Salons Near Me - Westfield, Massachusetts

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Great salon, spotlessly clean. I have been going there for years. Full staffed and easy to get an appointment.

Super cute place in down town Westfield. Knew someone who comes here regularly and recommended it so I took my mom and we got our nails done. Workers were nice and did a great job on our nails and toes. Prices were really good compared to some other places I've been to. Regular mani & pedi is $47, gel mani & pedi was $75. Would definitely come again and recommend! read more

Sophy's Nails - Nail Salons Near Me - Westfield, Massachusetts

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I came here to get acrylic nails and never again! My nails are a variety of different sizes and not to mention the paint is splotchy! They are see through in some areas and already popping off after only two days. You can also see how they do not trim the cuticle at all before applying the acrylic nail it's over all very sloppy and does not last long. I'm really disappointed and left a nice tip thinking it would be appreciated it was not. read more

Sophy's Nails - Nails are different sizes width and length! - Nail Salons Near Me - Westfield, Massachusetts

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I have been getting my nails and pedicures done with Sophia for over 10 years. She is so sweet and is so talented with her designs.. I've gotten to know many of the nail technicians and it's a really happy environment.! read more

Diamond usually does my nails here, I always love them! Prices are reasonable compared to the other 10 nail salons in Westfield. I always choose to go to Sophy's because 10/10 times my nails are better than anywhere else I've tried. read more

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Awesome experience for my daughter & me. Fast, efficient, and professional gel manicure. I only wish it was a bit closer to us!!

I asked for a dip nail. Be aware that their dip is acrylic powder based (at least the color I picked) I asked the tech if the dip had acrylic and she said no but I read the label on the product and it was acrylic powder and can be interchanged to be used with acrylic or dip but is not sns dip. Be aware if you are allergic to acrylic. I had rounded almond nails with 2 tips that needed to be replaced. When I left the dip was overly thick and all the tips were uneven. I also asked for an opaque nail color and it was see through so she had to add gel color on top. I don't like gel on top of dip because it chips before the dip ever will. I had to go back and file all my nails to the correct shape. She also asked me why I didn't get acrylic because it was easier to remove and reapply. It seems like they aren't comfortable doing dip and they should have told me that at the beginning instead of complaining about it. Paid about $55. They also need to update and clean the interior. I won't be back read more

The staff here is very friendly, and it is competitively priced for nails in the area. If you want to chat, the techs will, if you want to relax in silence, they do that too. They have nice music videos on most days on TV's. Robot massage chairs are really nice for pedicures. I like everyone there, but I think Sophy and Sophy's sister are the most skilled, if you want a complicated nail design. But everyone does a good job :) Overall I think they do a great job, I've been going for years, getting toes, nails and eye brow waxing. There is an occasional off job, but no one is perfect, and in general I love my nails when they are done. They tried their best during the pandemic to keep everyone safe and followed local laws. Customers are mask optional now, so please ignore the "mask" review, as I no longer think it is fair to them. They let customers choose for themselves what is best for their own health. Call ahead to get an appointment, as they can get a bit busy with walk-ins, and sometimes you have to wait longer if you don't call. Overall I highly recommend! read more

I've been coming here for years, and it's the only place I keep going back to. They just got a new pedicure chairs, which I am very excited about! Covid wise, they're doing just as much as they can, with limited patrons and staff. Sanitizing between customers, and plexiglass everywhere. The work they do is consistently high-quality, and they know their stuff! Very happy with this sheer gel polish manicure from Mia! read more

Sophy's Nails - Nail Salons Near Me - Westfield, Massachusetts

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I have been going here for years. The shop is very clean. The nail technicians are friendly and do a great job on my nails. My favorite service is the spa pedicure. read more

My french manicure turned yellow, I talked to the owner and he said he would take the polish off, but wouldn't guarantee his work because it wasn't gel and told me next time to get gel. He was really rude and when I asked him why he was talking so loudly about what happened in front of other customers he still didn't stop. read more

Sophy's Nails - My manicure turned yellow after one day, the owner said he knew it was from a new drying spray that they used, but he was really mean - Nail Salons Near Me - Westfield, Massachusetts

Been here at least a dozen times, most were average. Last two were awful. Just because they file down your nail SO much that it ruins the shape, slices your finger and makes you bleed does not mean you will receive any discount or complimentary service. You will be TOLD to return in a minimum of a 1.5 weeks and then be reprimanded for not coming a day after the initial incident. You'll get a half assed "sorry" and be told its your fault because the nail was too short resulting in the cut/bad shape. Interestingly, all the other nails and fingers were unharmed. The gel nails were all evenly cut down by the tech so how could just one be too short? While they do offer a wide variety of nice shellac colors; their lack of customer service and ability to own up to mistakes made it an uncomfortable and negative environment. read more

Sophy's Nails - "Too short" note the deep slope the side of the pinky nail has - Nail Salons Near Me - Westfield, Massachusetts

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Horrible service and you've got to wear a mask. No thank you. Would not recommend this place.

I had a poor experience a few years ago but went back yesterday to try it again. I got a pedicure and my nails done and my cuticles on both feet and hands are raw and I left with multiple bleeding. I asked manager for help and he told me it was from hangnails and poured a solution in that burned tremendously. I have gotten my nails done for years and never had this happen with my cuticles before. During filing and shaping, I got cuts under my nails from where the file cut into skin when the nail was missed. It stinks to be in so much pain as these. Overall, I was super hopeful to have a better experience and was disappointed. read more

Sophy's Nails - Nail Salons Near Me - Westfield, Massachusetts

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Absolutely appalled at how rude the man at the front desk is. Went in for a matte gel manicure then realized once I left it was bumpy and looked really bad. Went back the next day to ask for a refund and the man at the front desk laughed at me and insinuated I was trying to get free my nails done for free. read more

Sophy's Nails - Nail Salons Near Me - Westfield, Massachusetts

Sophy took her time to explain to me the best shape for my nail and the longest lasting and more price efficient. I got and acrylic set with gel color and gel top coat oof the color OPI hello kitty brand "let's be friends" for $40 I love the shape and color! read more

Sophy's Nails - Acrylic set with gel top - Nail Salons Near Me - Westfield, Massachusetts

I love to take my daughter and myself here for a treat. They are so kind and patient to my little one (4). They are friendly and affordable.

Pretty good nail salon, though my gel manicure seemed rushed. No wait, taken in immediately. I would likely give it another try.

Great nail salon. I used Sophia. She is excellent!! She is also very personable. I'm from Texas and travel with my husband on his job so I'm always having to find a new nail salon. I highly recommend this salon and ask for Sophia!! read more

I had been going to Sophy's nails every 2-3 weeks to have a gel manicure for the last year. The nail tech was very good, and my nails turned out beautiful every time consistently. However, the owner i'm guessing; was very rude to me the last two times I went. This after being a regular customer. prior to this I had waited 30 mins past my apt time while the person ahead of me had design work done. I made another apt 3 weeks later and I ended up being 10 min late. I was literally scolded and told to 'hurry up and pick a color because your late and someone else is booked in 15 mins'. in going back to have a nail fixed two days later I was told he could'nt see the broken nail and gel over it... he didn't want the time to be spent fixing it correctly, but instead told them to just put more gel over it without fixing the broken nail. Upon leaving I tipped the girl who fixed my nails. Apparently that wasn't enough after paying full price two days prior, because he wanted $3 more. I've never seen such poor customer service. Very rude and unprofessional. I will not be going back to Sophy's and i'm very disappointed in their lack of loyalty to a regular customer. read more

been here twice already & planning to go back. i've gotten acrylics both times and they've been beautifully done and have lasted nearly a month! read more