The Lombard location staff is beyond rude over the phone then I finally get there myself and it's…read moreinsane they kept saying I never had an appointment. After some time leaving me in limbo I was told to go to River forest thank god for the only person who helped me some woman named Karina I believe seems to be the only competent worker at both locations three weeks of nightmares wasn't even worth my time. my doctor however was patient with me so their is that. the levels of frustration wasn't worth the time

Dr Song did my rotator cuff repair and did an amazing job! My arm barely looks like I had surgery…read more With two locations I can get an appointment easily. The staff has always made me feel at home which is refreshing! I hope I don't need care again but if I do, ROC is where I will go.

I had a great experience at Advanced Foot and Ankle Specialists! I'm so lucky their Chicago…read morelocation on Harlem is super close to where I live. I booked here when I was having foot pain around 1.5 months ago. After doing research about local podiatrists, I chose this place due to their positive testimonials and experienced doctors. It was super quick and simple to book online, too. They do have limited availability for Dr. Halihan specifically (I believe he's only at this particular location on Thursdays) so be sure to check that if you'd like to book with him! The actual building has so much parking right in front and to the side which is great for Chicago. The waiting room was humongous and I was taken in relatively quickly both times. The receptionists at the front are very nice and personable, too. I had to reschedule one other time before my follow-up appointment and the lady was very helpful on the phone. They discovered I have a stress fracture and took x-rays at both of my appointments here. He listened to me thoroughly and gave me a boot to help, along with other tips on what to do to heal it. Even after a few days in the boot and not walking as much my foot felt so much better! If you're looking for an affordable doctor who knows what he's doing, I definitely recommend this place. Check if they take your insurance before, too! Will definitely be returning if I have any other foot problems moving forward.

Dr. Perns has been my foot doctor for well over 20 years. He has helped…read morerelieve so many of the foot issues I've had over the years from a broken foot, hammer toe, ingrown toenails, plantar fasciitis and numbness in both feet. He is a wonderful doctor with a great personality and makes me smile even when I'm in pain. Karen, Linda and the rest of his staff are the best! They are always nice and have worked with Dr. Perns for years. They are very accommodating as far as appointments and treatments are concerned. Always a pleasant experience.

I've been a patient of Dr. Victor Romano for many years, and I can confidently say that he is one…read moreof the most professional, compassionate, and effective orthopedic surgeons I've ever encountered. Over the years, he has performed successful procedures on my shoulder, both legs, wrist, and elbow. Most recently, in the summer of 2025, I underwent a full knee replacement under his care, and the entire experience--from initial consultation to recovery--has been exceptional. What stands out most about Dr. Romano is his conservative and thoughtful approach. When he first noted that I might eventually need a knee replacement, he didn't rush to schedule surgery. Instead, he made the recommendation but gave me the time and space to decide when I was ready. I ultimately waited a year before going through with it, and I'm very glad I did it on my own timeline with his continued support. Pre-operative care was outstanding. His team provides clear, thorough guidance to help patients prepare for surgery, including medical and lab clearances, and a pre-surgery meeting to ensure everything is in order. I had my procedure at Rush Oak Park, which--like Dr. Romano's team--was excellent across the board. Though it was an outpatient surgery, I stayed overnight and received top-notch care throughout. Dr. Romano came to see me in the recovery area shortly after surgery to check in personally, reassure me, and explain how the procedure had gone. What impressed me even more was that he returned the following day--Saturday--to visit me in the hospital. He didn't have to do that; Rush has hospitalists assigned to oversee patient transitions and discharge. But Dr. Romano took the time to come in himself, examine me, and ensure everything was on track. That level of care and commitment is rare and deeply appreciated. He also gave me his personal cell phone number so I could text him directly with any questions or concerns. That kind of accessibility is almost unheard of, and he was genuinely responsive. Of course, his office team is also attentive and available, but knowing I could reach him personally was incredibly reassuring. Follow-up care has been just as thoughtful. At my post-operative visit, a member of his office team carefully checked my scar tissue, explained the next steps in recovery, and extended necessary medications. It's clear that patient well-being and recovery are top priorities for Dr. Romano and his entire staff. In-home physical therapy--arranged through a company they work with--has also been exceptional. The professionals from Interim HealthCare have been friendly, skilled, and focused on results. Even within a single week, I saw marked improvement in my right leg's strength and mobility thanks to their expert guidance. I wholeheartedly give Dr. Romano and his team five stars. Their professionalism, courtesy, thoroughness, and genuine care for patients make them stand out. Most of all, they take the time to listen and answer questions, ensuring you feel fully supported at every stage of your treatment. I recommend Romano Orthopedics without hesitation.

I have osteoarthritis. Dr. Romano has operated on my ankle and my knee. He has kept me walking for…read moreat least 25 years. He always uses the newest and best medications to keep me comfortable. He is kind and takes time to explain everything to me. Most of my friends are very happy with him too. I have found his staff to be very courteous and professional. I have never waited longer than 10 minutes. He has great doctors for every part of the body from you feet to your neck and back. I would highly recommend him to all of my family and friends.

Really bad patient care. Does not list the correct phone number to MyChart and the call menu is…read moreconfusing. Also the receptionist laughed in my face because I arrived late. Sorry there was a train and I work 12 hour shifts at night. Very rude staff.

Took an hour just to check in after online checkin said there was no wait. Absolute administrative…read moresh*tshow. Dozens of people standing in line for an hour before checking in and taking a seat. This is where the medical community could learn from actual businesses.

Doctor Cicero is the best . He has been taking care of me for years and I trust him with my life…read more He has helped me with my pain and restored me to health. His office staff is also the best. He will help you as he has helped Thousands of people in his 40 years in practice and he will help you also.

I will continue my therapy here! The staff members are nice and presentable. Dr. Cicero is a good…read moreman! Always shows concern for his patients and does know his craft! Helping me get through a back injury I think I can never recover fully from...but I will continue on in the future with this place. ***GREAT FOR LOCALS and those dealing with at-work injuries***

Inside the West Suburban Medical Center at their River Forest address is a Rehab and Sports…read moreMedicine Center. I've been going there for 2 weeks now and I have to tell you, the person to see if you are having muscular pain issues is Tammy Gross-McCoy, PTA. Her knowledge of the human body is astounding. She can feel every muscle and joint in your body and apply the perfect pressure to relieve even the most intense pain that you are feeling. She is AMAZING! She doesn't rush you and is so gentle in her therapy. I'm having serious issues with my left shoulder and whenever I go see Tammy, my shoulder gets better and better with each visit. So grateful for her expertise and care. If you need the best in physical therapy, look no further than Tammy. No pun intended but "you're in good hands"

Kindness, wonderful suport, and talented doctors , nurses, and extended staff make this a perfect…read moreplace when your child needs Medicare care. Did you know, if you have clean beanie babies ( from non smoking houses), you can donate them so each child gets to lick one after they have a procedure! So, if those beanies and just taking up space, why not donate so a child can love them?!

This is the second visit who fractured 5 bones on his back. We came in 45 mins because we were told…read morehe needs sone x-rays. Upon checking in we were told that the doctor did not put in or order the xrays. The Front Desk Lady named Ms Rosa (5 STARS for her) had to go chase and look for the nurse or the doctor to order the xrays. The first visit is already a bad so here's what happened. We checked in and was taken in the ptients room and then along came a fellow (a student doctor) who started questioning why my son was using a walker and that he shouldn't be using it since he does noy need to. I was trying not to lose my patience so I told him that his right leg is weak due to the injury so he was given a walker to support him. After a few minutes, he said we need a set of xrays so I guess he was in a hurry and started walking fast so the my son with a broken back and a walker is trying to catch up with him. After he dropped us off at the Xray Department, he said in his exact words "Just head on back to the room when you guys are done". When we got back in the room he did his exam on my son and he keeps repeating questions over and over. After the exam, the actual doctor came in for about 5 mins and asked/quizzed the student doctor what he thinks caused the injury and then looked at me and said "Okay he needs to continue wearing his back brace and come back in a month" without even trying to explain how my son's injury is. I have to ask him what he can and can not do. Worst doctor I haver ever encountered. Shriner's Hospital helps a lot and continues to help a lot of people. It just so happened that they have one doctor and a student that doesn't know how to care and put a patient and a parent at ease. /G\

My mom, Olga, received physical therapy for her knee replacement surgery and back arthritis pain…read morehere. The therapy was extremely helpful! Every member of the team, including the therapist and receptionist, were thoughtful and dedicated to her. Overall, it was excellent service. EVERY appointment was on time and the agreed upon timeframe. The office would constantly be in communication if any updates were needed and the space was always clean. Lastly, and most important, the services were in Spanish to help my mom feel more comfortable. AMAZING TEAM!

If you are looking for physical therapy place with personal touch and individualized care, this is…read morethe place for you. This private practice office has long weekday hours that can match your schedule. Staff is very attentive. Treatment plan is clearly defined and therapist(s) complete 1-1 treatments. If you want focused care this physical therapy place is way better than many large therapeutics places where therapists treat multiple patients at the same time. I highly recommend this physical therapy office.