I am really amazed at the quality of care given at this free clinic by great doctors, volunteers, and staff. Everyone involved in providing care really wants to be there and really cares about providing just as good care as you would get from any major medical center. As a student, you will get a very thorough clinical experience. They also have specialty clinics, like psychiatry and cardiology, which run on certain days. The only downside is the patients may be here for a really long time (2+ hours)... read more

I haven't been to many "Free" Clinics but out of the one's I've been to, this is by far the nicest. I was surprised to see how clean, organized and odor free it was. It only took an hour to register and get my next appointment, next thing next will be to follow up on the performance of the doctors. They ask for donations which is not required but even if you can give a dollar it's something right? I love that I can come here before my last option "dum dum dum duuuuum" Stroger. Eeek! read more

Interesting how people getting FREE Healthcare complain about this FREE private clinic. I had caring physicians and nurses for over 4 years so I would say complainers are crybabies. Did we mention how this is a FREE clinic? A FREE P R I V A T E clinic so you have actual appointments and don't wait for 9 hrs @Stroger hospital. You also get the same doctor every time you go. (Hello?) I loved this place and got a FREE dental appt and FREE hearing appt when I was broke. read more

I notice a lot of the bad reviews are from several years ago or more. Perhaps things have changed. I deeply appreciate this clinic. I have been without health insurance or income for over a year. Part of being able to work and function in society again involved getting meical help which, without income and insurance, is extraordinarily expensive. I joined this clinic quite easily with my Tax Return this year and have been able to make fun usage of the Lab, an excellent and forward-thinking GP, and a corresponding (free) appointment for a specialied treatment at nearby St Mary's hospital. This clinic is outstanding and I am grateful. In terms of cordiality and communication - I have not had any experiences with the staff that I would call rude. They are very professional. Occasionally in the waiting room, someone is playing a loud video ame or sound on their phone, despite the clear bilingual signs indicating that is not allowed in the space. That's about as "bad" as it gets, which is not too bad. The only communication difficulty I've had is occasional long waits for a call back after i leave a message, or confusion about how long I have to wait to be called to the lab - sometimes waits to get into the lab for blood work can be hours long, even if an appointment has been made. But none of this is really so bad. They get the work done, are professional and effective, and it's all free. That is amazing and wonderful. I'm very grateful this place exists. read more

As other reviewers mentioned, it's free, so you get what you pay for. In turn, doctors that volunteer their time do not give a shit, and there's really nothing you can do about it. Two of the four times that I have visited this clinic with scheduled appointments, the doctors never showed up. I waited the entirety of both appointments in the waiting room only to be told that so-and-so couldn't make it. The other two times, they did honor my appointments. I have been dealing with thyroid problems for the last 4-5 years. I do my own research and educate myself on my diseases, which has helped me turn my life completely around. General physicians, I have come to learn, are not well versed on the topic of thyroid disease. They are taught to prescribe a pill and voila! the patient is fine. Um, no. Even if labs come out normal, and I still feel like shit, doctors will try to convince me that I am a hypochondriac. The point of visiting a doctor is to combine their knowledge of medicine with your knowledge of your own body. I fought with every doctor I encountered here. It came to the point where I would just go to collect my script and then GTFO. As protocol, thyroid patients are to get blood drawn to check hormone levels every 3 months. So during each of the appointments I came to here at CH, I would report to the lab technician after my visit. One tech, who was obviously a noob, strapped me into my seat. Mind you, I fucking hate needles, even after doing a million blood draws. I turned my head away, closed my eyes, and this dingbat jabs the needle in my arm and starts fiddling it around!! He couldn't find my vein; I was probably dehydrated from fasting. So he's just twisting and turning this thing, which takes my nervousness go from a 5 to a fucking 15. Last thing I remember, I felt my body temp rising, I got sweaty, and then I just passed out in my chair. Not sure how long I was out for, but nurses were surrounding me when I regained consciousness and asked me if I was diabetic and a bunch of other stupid questions and handed me a bottle of apple juice. That's the last time I stepped foot in this clinic. It's a shit-show. read more

I went here with my boyfriend. The lobby was clean. The desk service was orderly and friendly. I recommend this place if you do not have insurance. They treat you with respect and try to find ways to save you money. I am all for this clinic! oh yeah, and bike parking is available on the street. read more

I called them today to cancel an appointment I had with them the next day and the receptionist had the audacity to ask me why I was cancelling my appointment....did it not occur to her that it's none of her business as to why I cancelled my appointment. That's highly unprofessional behavior for someone to ask a patient as to the reason they're cancelling an appointment when it's not theirs or the clinic's buisness to know why you're cancelling. At least I had the courtesy to give them notice whereas some people don't call at all and are deemed a no-show. The customer service of this clinic sucks because if they were professional they would treat patients with a little more respect other than speaking down to them and talking to them like they're not even human beings. I would not advise anyone to deal with a clinic where the staff treat you like you're less than human. If you're being questioned as to why you're cancelling an appointment you don't owe any explanation your reasons are your own buisness and in this clinic's case the staff seem to not have much regard for a person's privacy since the nurse who was going to be attending to me that day was very cold and rude. I want to save potential patients the crass and BS and for them to really do their homework on finding adequate health care without all the crappy attitudes and treatment. I know this I'll be finding a new doctor one who will be a proactive figure in my life and has my health care's best interest. read more

Five stars for free medical care! This place is great. I am so glad I found them. I have recieved great care from all the staff and doctors here. I was able to get all my "lady tests" done here. You do have to qualify and provide them with proof of income to become a patient. Getting an appointment takes 4-6 weeks. They do have an on site lab and pharmacy. I was even provided with free medication. They do encourage donations, so I always give what I can. If you cannot afford medical care check them out. read more

I'm a volunteer. Wonderful clinic doing genuine service for those without insurance, Thanks to all the doctors, nurses, volunteers, and the administration. Patients- this is that place where you can get great care even without insurance. read more

Dangerous to your health! Was told repeatedly that a staffer would call to set up a follow up appointment to adjust medications. When I called again several weeks after getting no answers and no calls from them, they told me all appointments with the specialist are booked for the entire month, despite them knowing previously that I was running out of a medication it is dangerous to come off of cold turkey and could put a person in the hospital. Have repeatedly lost various forms of documentation that I've submitted, even after confirming they had it on file. Won't give you treatment without that paperwork but won't acknowledge they lost it either, even if you have evidence of the original email or fax. Since you don't see a single practitioner, quality of care varies every time. Doctors don't leave good enough notes for one another, so you have to explain the reasons behind various medications or diagnosis over and over again. Doctors write prescriptions for wrong dosages, both too high or low, which could kill someone. Sometimes doctors forget to enter your prescription entirely and you wait in the waiting room for the pharmacy for medication that never happens. Also requested to be put on the dental wait list, which I told has a 12-18 month wait - 32 months later no one has contacted me and no one can explain why. They aren't familiar with most other city resources and don't know how or where to get you help that isn't available on site or at Cook Co. at all. Not familiar with appropriate guidelines for care of LGBTQ patients. Staff can be rude, and definitely are too busy to care about fixing their mistakes. Try Howard Brown, Erie Family, Chicago Women's Health, etc. for better options where you feel like a human and are taken seriously. Also, shame on other reviewers who think those who are low income shouldn't complain when they get dangerously bad healthcare. Poor people don't deserve to die due to negligence just because they don't have the money for private care. read more

They are free. You get what you pay for. Told me i needed xrays from cook county hosp. Xrays take six months to read. I went without. Cant someone die win 6 months? read more

After reading all these great reviews I gave Community Health Clinic a call and an email today because I fear I may have strep throat. Much to my dislike my reply I got to my email said I wouldn't be able to see someone for 4-6 weeks? I'm pretty sure people shouldn't hang out with strep or whatever this is for that long. They wanted me to come in to fill out paperwork but I wouldn't be able to see anyone. Thanks for wasting my time!! Being unemployed really is inconvenient, I miss going to the doctor whenever I needed! read more

my experience @ the clinic was great. Receiving free health care and free meds is amazing. I currently lost my job and have no money to pay for medical visits yet alone pay for medications to treat my diabetes. I really want to thank all of the doctors and nurses who by the way are volunteers for the services they provide. To all those people who gave the clinic a low score I want to say you should be ashamed, We should honor and be thankful for places like CHC who provides free services to the uninsured. When I was employed and had insuraqnce I always had towait 1 to 2 hours to see my doctor and pay my co-payment of $55 plus my medications, I highly recomend this clinic. The staff is friendly and the clinic is clean and organized, read more

You should rethink going there because they are free. The staff works on a voluntary basis, and it shows. I am still waiting for a doctor to read x-rays taken months ago, and was prescribed steroids for pain, instead of them looking for the problem. Will have to look elsewhere for healthcare....time is up for Community Health Clinic. read more

This place wasn't so bad. I had an awesome female doctor do my first pap smear. I went back for my results to have a jerk male doctor tell me in front of an intern that I wasn't educated about stds. He even went on to laugh and say "the person you're sleeping with is sleeping around". He was VERY RUDE AND UNPROFESSIONAL. His diagnoses was based on skimming my results of an abnormal cell pap smear. To add insult to injury he handed me outdated copies about stds and walked out of the room. I called the clinic later on and the exceptionally wonderful Nurse Jessica explained my results, some women just have abnormal cells. She read my results and said everything was fine and to continue having regular pap smear exams. Never have i felt so degraded by a doctor. Nurse Jessica said the doctor was COMPLETELY WRONG. Thank God for nurses like Jessica who are compassionate and don't just enter the medical field for money. By the way this a-hole has an uncontrollable lisp and salivates onto his lower lip as he speaks. He is asian and tall so that might help u just a little in identifying him at community health clinic on chicago and rockwell. He was working there the summer of 2009. This jerk is a prime example of what the medical field is NOT about. read more