Just the best! Dr. Cicero listens, cares and provided the best treatment and I avoided surgery. Most doctors just want to do the surgery and get big bucks and they don't care about the person and their life and future. I know that I would be in a way worse situation if I listened to another doctor and had surgery. Teresa L. read more

Doctor Cicero is the best . He has been taking care of me for years and I trust him with my life. He has helped me with my pain and restored me to health. His office staff is also the best. He will help you as he has helped Thousands of people in his 40 years in practice and he will help you also. read more

I will continue my therapy here! The staff members are nice and presentable. Dr. Cicero is a good man! Always shows concern for his patients and does know his craft! Helping me get through a back injury I think I can never recover fully from...but I will continue on in the future with this place. ***GREAT FOR LOCALS and those dealing with at-work injuries*** read more

Dr. Cicero is very knowledgeable and tells you what needs to be done to get you back on track.

I won't even give a star. After an accident I was having neck and back Pain so I went there. First visit I paid out of pocket ( about $100) for just a consultation which is understandable. Second third and fourth visits I had ice packs on my muscles for 10 min and electric shock things for 20 min. Exray ans him telling me not to get an adjustment cause my bones are fine and they can paralyze me. Told me I had muscle spasms ans nerve damage. After a few visits the receptionist told me my medical claim was exhausted and my insurance wasn't going to cover it so I called insurance on 3 way and the adjuster told her to put throug as Uninsured with same claim number. A few months later I get a bill for the $100 first visit that I paid ans had to text copy of receipt. Was told "oops, our mistake" Then I meet his partner on my last time going there, spent 5 min with me and just wanted to give me 3 prescriptions for pain killers and muscle relaxers. Now 5 months later I get a letter from them stating my insurance company said I wasn't communicating with them so they won't cover charges and sent me a bill for over $800 ( and his partner sent me a bill for $300) In this bill they charged me for days I wasn't even in the state ans will be providing proof to my insurance company, charged me for 2 visits on the same day AND charged my car insurance company for visits I didn't go to. I went to a REAL chiropractor and had exray. My neck bone is leaving heavily the opposite way it should be DUE TO THE CAR ACCIDENT and whiplash. I WILL be getting and Attorny and file a lawsuit as it's fraud AND they charged collections on to my credit for a bill that is FRAUDULENT! read more

Amazing staff. Always willing to accommodate me if any problem with the appointments. Been coming here for the past 6-7 months and it has been great. Highly recommend this place. read more

I got out of the army 7 years ago with 2 ruptured disks. Dr. Cicero is the only one who has taken the time to get to know my pain. Figuring out what is causing the pain and why it is happening. I have damaged nerves and he explained what is happeningg, along with creating a customized plan for me to get better and get rid of the pain. He is adaptable and when there are set-backs or hurdles he keeps adjusting the plan to fit your needs. In short, he has given me relief that other doctors and big hospitals have not. The others have just wanted to give me medicine and mask the pain. Not Dr. Cicero, he has tried multiple methods including physical therapy, steroidal shots, electro therapy and more. He gets it done the right way. read more

I highly recommend Chicago Neck and Back, I have been with them for over 8th years. Professional and thorough!

Dr. Cicero and his staff are awesome! Very professional and knowledgeable. The clinic is clean as they practice social distancing and assuring to disinfect and clean rooms and equipment. The staff are friendly and very knowledgeable which makes for peace of mind. Dr. Cicero is great! This is my second time at this chiropractors office. The first for a lower back issue, which I've fully recovered from. I trust Dr. Cicero and his plan to recovery. Thanks Chicago Neck and Back! read more

I came here for the first time and had a terrible experience. This is my first time I have ever felt compelled to write a yelp review, so that says something. Dr. Gerard Cicero was unbelievable, I thought I might be on candid camera because it was so bad, it was was comedic. When I walked in I saw a small facility for sports injury rehabilitation. When I blindly picked this place on the list of my insurance, I chose it because it was called alternative medicine group. I imagined a place with whole patient care that included many different types of doctors and options for care. Now I see that alternative meant mostly for sports injuries or patients with major back problems. I waited a few minutes, then I was placed in the small ghetto feeling doctor's room to wait for Cicero. A very nice nurse came in to check blood pressure and ask a few basic questions. When the doctor came in he did not greet me with a hello or introduce himself at all. He just started off with " You should really get a PPO because HMOs have way to much paperwork and are a real hassel." I explained I could not afford it on my part time teacher salary. He continued on how it is worth it to pay the extra. I thought to myself "well, I sure wouldn't be here if I had a PPO!" He then immediately began firing personal questions at me, I know doctors must know your history, but it was so impersonal, I didn't feel he was even really listening, and he still hadn't even introduced himself! I asked him if he could recommend an OBGYN and he responded, "I can do pap smears, but I don't really like to." That made me feel great! After about 20 minutes of questioning he explained that I would need to come back for my second appointment to finish the questionnaire. They normally don't do it all in one appointment because it is too long! WOW! I have to spend another evening in this **** hole?! I don't think so. I left knowing I would not return, and so continues my quest for a half way decent doctor. Talk about "bed side manner!" I would not recommend this doctor to my worst enemy. read more

I recently just stopped going here due to travel and time constraints, but my experience was acceptable. I really enjoyed how Dr. Cicero took time out to answer all of my questions and explained my condition to me when I went there for an evaluation. The staff was very nice and always greeted me with a smile. I thought the care I received there on a daily basis was average. There was nothing that stuck out to me as exceptional and the facilities were dated. In short, I'm neutral on my experience here. read more

I am receiving care from Dr. Cicero and I find him to be professional, incredibly knowledgeable and very kind. I have been to other wonderful Chiropractors in the past (they moved to another location) so I am able to compare my other experiences with these visits. I am very pleased with my visits with Dr. Cicero and the other colleagues in the office. Kathy, the front desk manager is helpful and pleasant. My first visit took a bit longer, but this is not unusual in my experience in working with a doctor as thorough as Dr. Cicero. I planned on this extra time because I know so much information is communicated and gathered at this first visit. A solid 5 stars! read more

I walked into the office, which was immaculate and very pleasant. I was greeted with such professionalism. They made sure to explain any and all questions that I had. Service was fast, yet thorough. I am very pleased with Dr. Cicero and his staff. I wish more Dr.'s and offices ran as smoothly and competent as Chicago Neck and Back! read more

Dr. Cicero explains everything really well and makes sure that you recover well before letting you go.

I sought treatment from Dr. Cicero between 1995 and 2001. I blame him for the current back pain I still live with on a regular basis. He diagnosed my scoliosis. But never had me do any physical therapy to strengthen my back muscles, improve my posture, or decrease my pain in the long term. I went on a weekly basis for ultrasound treatment and the occasional back adjustments, the only treatments he ever recommended. He strongly discouraged me from participating in physical activity, I was a teenager and this was devastating. For years he discouraged me from doing any physical activity claiming that it would make my back pain worse. I was also charged for services that were initially supposedly covered by my insurance, but they waited months to notify my parents that they weren't and then made them pay. I hate this doctor and he should feel awful for lying to an adolescent and taking advantage of my parents financially. They are crooks and liars. Well, I grew up and Google was invented. After doing my own research, I found out he lied about everything. I should have been doing exercises to build and strengthen my back muscles and that would have solved my pain issues. I hate their practice. They take advantage of the naive. My parents and myself trusted him and believed he was being caring, but it was all lies to get paid. I believe that if I would have received the proper treatment while my body was developing, I would have been spared years of pain. I don't know how people like him and his wife live with themselves knowing that they are lying and taking advantage of people. The world is full of awful people, like Dr. Cicero, out to make money of those too trusting. Instead of improving people's quality of life to prevent and improve further injury, they promote services that will not improve your physical health in the long term (so you can continue treatment indefinitely and securing him payment). They work with a large immigrant population and that just makes me sick that they are taking advantage of people who believe a doctor is helping them, he is instead promoting more pain in order for the patients to seek more services and pay Dr. Cicero more money. read more

I was compelled to write a review based on services performed on my father in 2012. I feel it's my duty to warn people and save them from coming to seek any type of care. Most of the reviews here are true. Dr Cicero does give you a used car salesman vibe, he is not very personable and it's obvious he's trying very hard to get you to continue your care at his office. He will scare you with his diagnosis so you get either a steroid injection or whatever his suggestion for care will be which he will milk your insurance as much as possible. And if your insurance does not pay for all the stuff he bills them then you will pay and if you don't pay he will sue you. Yes that's right I know a couple of people he has sued and I have looked him up on the BBB site and there are many complaints on him for billing. There are many many other places you can go save yourself and don't come here! read more

I found this office via my insurance website and was highly dissatisfied by the experience. I declined services once I finally got called into a private room. I waited almost a full hour to be called into a room only to be shockingly asked to remove all of my clothes and change into a gown. I've received chiropractic care for years at another office and never once was asked to remove ALL of my clothes-- not even for the xray that was done on my back. I was told that the doctor had to do a complete physical before any chiropractic care could be done and that all adjustments are done in a gown-- not in my clothes as I had always previously experienced. My gut feeling told me to decline services as I felt their request for a full physical was ridiculous and I'm fairly certain the doctor is not a physician! I suddenly had a terrible feeling that maybe there are hidden cameras in the room, waiting to watch me undress. I never got to meet the doctor, but I saw him walking around the office and he seemed entirely creepy to me. I called my previous chiropractor to ask his opinion regarding my experience and he confirmed that it all seemed odd. I should've read all the other bad reviews before even bothering to try this place. Stay away. read more

Terrible. Went in with no pain and ended up bedridden after a few therapy sessions. Additionally, you're manipulated into unnecessary visits. Never felt comfortable with this guy. Always had the sense I was being hustled. I've used chiropractors on a continuous basis for 8 years and this one seems to be set up to send you a bill, not your welfare as a patient. read more

Dr Cicero cares about his patients and offers the best advice on treatment. He is considerate and very professional in his handling of individual patient needs, he listens carefully to all of my concerns. I highly recommend Chicago Neck and Back Institute. I have been seeing Dr Cicero as needed, for more than 20 years. read more

If I can give 0 stars I would. This place is nothing more that a scam. They keep on billing me for services I already paid from and still have receipts, I keep calling the billing department and she agreed it was an error but still keep sending me bills. I tried calling them back they keep on giving me the run around. To top it off the send you another bill from a "specialist" that didn't even do anything to me except prescribe me muscle relaxers. Please find another place to resolve any back pain you are getting. RUN.....RUN FAR AWAY! read more

Dr. Cicero help my leg pain it was actually due from my back. I could not bend down and tie my shoes .after two treatments with dr. Cicero I was able to tie my shoes again after working with him for a month or two I feel like I'm a hundred percent again dr. Cicero knows his stuff and I would recommend him to anybody. He is very knowledgeable of his craft and he practices what he preaches. read more

Dr Cicero and staff are wonderful and I highly recommend their office if you are in pain and want relief ASAP. They genuinely care about making you better . Dr Cicero is very knowledgeable and goes to the root of the problem. After 2 visits I am already seeing improvement , and if you've ever suffered with nerve pain you'll how great that can be. read more

I have been a patient of Doc Cicero's since 1988. Doc is impressionable and honest. Sure he jokes around though he care and professionalism is great. He listens to your concerns and decides with you what type of treatment he feels would be beneficial for a positive recovery. Have been to other chiropractors in the past. Didn't like them as their treatment(s) were more painful than what u first came in for. read more

Never go to the Chicago Neck & Back Institute! And never give any personal information to them. They are not professional and are billing you for services you never received in order to extort money from your insurance. They will never give you receipts of payments and will bill you over and over. Do not go! read more

This place is great! I love that they are a multi specialty clinic! From the time you walk in to the time you walk out, you are helped. You are always notified what will happen next if you ever are waiting. The communication is great among the staff. Any questions that arise are always addressed. Unlike other places I've been to Dr Cicero really cares about taking you through the steps "relief, corrective,and maintenance" which is fantastic and has kept me pain free and mobile in regards to my neck and back pain! I strongly recommend you do your part to check if he's in your network and make your appointment today! read more

I attended Dr. C's practice for 3 months and I HIGHLY recommend NOT attending THIS practice. They wait until you have come to the office after 2 to 3 months and then send the bill to insurance company, all the while, you pay a co pay, that does not pay cover much. After paying $160.00 worth of co payments, I recieved a bill from the Dr. C's office for an additional 135.00. The office does not post the fee's for each visit or situation, which you are being seen for. I looked at an itemized bill that I received and I was charged $50.00 for physical theraphy/workout session, that I DID by myself. How can you charge a patient for a procedure that they did themselves. DO NOT ATTEND this office, the only person that is making money is Dr. C; which I might add, SOUNDS like and looks like an old school Chicago Police officer and a CAR SALESMAN. He takes you through all these procedures (IN OFFICE AND OUT OF OFFICE) that have no direct relationship with your issue. Instead of treating the problem he wants you to get an MIR, put you on medication, physical therapy and a bunch of other stuff that really does not do you any jucstice, in the long term. All the while, you are lossing money and he walks around his office looking like and Italian GOD FATHER. Ask them up front what the cost are, my bet, they'll say, WE cannot tell you until we run it through your insurance company. STAY AWAY read more

Very easy to make an appointment. Even at the last minute. The Dr. Was very easy to talk to and he explains things in a way I could understand. Everything has worked like its suppose to work there. Great experience. Thank you. read more

Great service. No long waits. I come a long way, but it's worth the drive. This clinic has really helped my back pain. Dr. Cicero is A1 and so is his front desk manager Cathy. Positive experience every time. read more

Professional staff , fast and great service . Dr Wilson is the best read more

Dr. Cicero is an amazing doctor who is dedicated and very knowledgeable! I highly recommend him!!!

Dr. Cicero is one of the few doctors I fully trust. I was suffering from migraines and saw previous doctors who did nothing to help. He is the only one that suggested the migraines were coming from my neck. The migraines are now gone. I am nothing but grateful that he's my doctor. He's friendly, outgoing and honest. I've recommended many friends and family and they have all been pleased. read more

If you've ever wondered what would happen if you combined a used car salesman with an aging steroid-popping weightlifter, dressed him up in a physician's robe (clogs included!), and gave him the ability to recite several scary sounding spinal disorders you would get something like Dr. Cicero. The term "Doctor" is used loosely at the Chicago Neck and Back Institute. If by "Doctor" you mean someone who is trained in the diagnosis and treatment of physical illness, think again. This is quackery at its comedic finest. Dr. Cicero is comfortable telling you that you have serious medical conditions that run counter to your personal experience, test results and any diagnosis you may have received from your bona fide board licensed physician. His MO seems to be to ascribe these false diagnoses so that he can bilk your medical benefit via office visits without actually treating you. It would be VERY interesting and entertaining to obtain medical billing records from Dr. Cicero's office. Word to the wise: if you have serious pain in your neck or back, stay away from this office. If you'd like to experience the world of insurance fraud and understand why chiropractors sometimes get a bad rap, here is a text book case. read more

I have been a patient of Dr. Cicero's for about a year. I find his combination approach of chiropractic as well as orthopedic medicine a very successful approach. I would definitely recommend Dr. Cicero and his amazing staff!! read more

I have been going to Chicago Neck and Back since 2000, after receiving back and neck injuries in an auto accident. Dr. Cicero, Cathy, Stephanie and the rest of the staff exude professionalism at all times. Dr. Cicero took the time to find the underlying problems with my injuries, via exam, and MRI imaging and X-rays, before treatment began. I continue to return whenever I have flare-ups, or just for regular maintenance. They are very easy to deal with as far as insurance is concerned, as well as switching appointment times at the last minute. They also have a Dr. Of Neurology in office once a week, if meds are necessary as part of the treatment plan. I highly recommend this office to anyone in need of quality chiropractic care! read more

I have been dealing with Dr. Cicero for 5 years and he has been a very good chiropractor. He is very hands on and does what he can to try to help you as a whole, not just any back or other issues you may have. I have not had to be his patient for awhile now, but if I needed him I would be back in a second. I would right him as HIGHLY RECOMMENDED. read more

The staff is super friendly and have excellent bedside manner. They have parking directly in front of the office. They have morning, afternoon, and evening hours as well as weekends. They accept almost every insurance as well as fair prices. Dr. Cicero really listens to your complaint and works every step of the way with you to resolve the underlying issue, not just relieve the pain! Everything is explained in great detail to help you understand your issue. I love that they teach "back school" to show proper body mechanics and activities of daily living that will change your life for the better! They helped me when no one else could! My back has never felt better and I'm glad I learned how to keep it feeling good! read more

After reading some of the reviews I was compelled to write and ask what planet these reviewers are on? My husband and I have been seeing Dr. Cicero for the past 15 years and he has been nothing but amazing. He is a wealth of knowledge and is a super personable doctor. He is extremely thorough assessing and diagnosing and the office manager is very helpful and knowledgeable with insurance. The staff truly cares about their patients and are invested in their health and well being. read more

My Name is Bill D. I've been seeing Dr. Cicero since 2009 for 'serious' neck and back issues (in an attempt to avoid the surgery that has been so many times recommended)... His willingness to help me, has allowed me to continue with most day to day activities w/o the surgery so often suggested by other doctors/surgeons. Thanks to Dr. Cicero I am able (with rules) to live my life. I've written to rebuke a remark I read. Dr. Cicero is and has been professional - Always! Yes, he ask many questions - rightfully so! He also is thorough and that's important too! His office and exams rooms are equal to any I've seen anywhere else. The office is always clean. His staff - although busy, are very attentive, kind, and considerate. I was referred to him by another patient/friend of mine. Since I've been going there -2009, I've met a lot of people All Very Pleased With Doctor and his Staff. Going to Chicago Neck & Back was a really Great Choice! I'm glad I made that decision. If you can be helped, He will help or steer you in the right direction. He knows his business - I am living proof! He has 30 Years in Business For a Reason! He gets to the source of the problem and helps you to figure it out what and how to work through it! He did it for me and for many I've come to know... That's why we keep coming back and referring our friends..! I am sure he'll get you on the right track too! Give him a try and See for yourself. All you have to lose is pain. read more