I am writing this review on behalf of my mom. After being…read morereleased from the hospital today, she needed assistance getting into her home due to mobility challenges following a recent surgery. Your team met her at her house and helped her safely navigate the stairs using a chair lift. She could not be happier with the kind, professional, and caring team that helped her. There were two gentlemen assisting her--one was named Cameron and one named William. Both were absolutely fantastic. They were at her home between approximately 2:00 and 2:30 p.m., and I mention that in hopes that both individuals receive the recognition they deserve for their outstanding care and professionalism. They made sure my mom felt safe and comfortable throughout the entire process. They were quick and efficient while also being incredibly careful, checking on her frequently and asking if she was okay each time the chair lift moved. Their compassion and attention to detail made a stressful day so much easier for her. She said if she could give 10 stars, she would! She also wanted to mention that she would absolutely recommend your company to anyone in need of transportation or mobility assistance. She specifically asked me to leave a 5-star review because she doesn't use social media very much herself. Please make sure these two gentlemen receive the recognition they deserve, along with a huge thank you from our family. They made a tremendous impact on my mom during a difficult time, and their kindness was also a great help to my aunt and dad. Thank you for your professionalism, compassion, and outstanding service. We are truly grateful. One more thing to note, my aunt did not want me to forget about Serene (possibly the dispatcher or whoever answers the phones) she said she was extremely patient with her, kind , very helpful and just overall made her experience in getting the transportation for my mom that much better . Thank you Serene :)

Used this service twice now. Very caring and supportive. Prompt arrival. Provided wheelchair upon…read morerequest as well as helpon steps in and out of house Friendly and courteous. Will definitely use them again.

This is more a review of the support staff, and specifically Brenda Q. My wife needed to be…read moretransported back from an ER visit a couple of months ago. Without going into details, Medicare didn't pay for the transport. I got some runaround from the hospital about how the charges were coded, but eventually I thought I had things squared away, only to find out my assumption was incorrect. And the way I found that out was because of Brenda, who walked me through the byzantine nature of Medicare claims and hospital discharge procedures. She was pleasant and informative, and took the approach as a teacher, rather than talking down to me. She also gave me some advice about how to handle any future situations, which I really appreciated. THANKS BRENDA!

Some of those drivers constantly break traffic laws by double parking, parking in the roadway,…read moreobstructing traffic when they are slacking off. You can observe a bunch of idiots on the road from that business. Judging from lack of conscience on these lousy drivers' part, how can you possibly entrust the rogues to safely transport a person in urgent medical need to where you want them to take you. One of such drivers looks like in his 60s! Still going for adrenaline rush on the job when your body has literally dried up with hormones??? Your retirement would mean safer road for all the other drivers!

The person driving this van was going high speed in excess 80-90mph and tailgating cars to pass. I…read moredon't want this company taking my grandma any where in her wheel chair.

Thank you to Dave and Kelly for he customer service at our facility great customer service and help…read morethank you fellas making sure the patient was comfortable during his transportation

We called Eden for urgent wheelchair transport on the same day within 2 hours of our flight from…read moreSan Diego to Oakland and they were an answer to prayer. Same day, courteous, responsive, prompt and professional. Thank you!

We have used Eden Medical ambulance many times since 2024 to take my wife to the hospital. The…read morestaff and ambulance drivers are very professional and caring. They are always on time and take extra care when it comes to patient transport via ambulance specially on bumpy freeways. Their prices are comparable or lower than services we have used in the past. I would highly recommend this company.

what a horrible staff and business they are so…read moreunnecessarily rude over the phone I personally help people to get jobs and am aware that the company might be looking for drivers, I've called several time simply trying to figure out how my people can apply since there isn't an application on they're website, but the people who answer the phones, hang up people's faces, act like the don't speak english, give you the run around instead of answering a simple question I've never been treated so, rudely by a so called business and I'll be writing reviews everywhere because absolutely nobody should be treated like this especially when we're in the business of helping people Also, the guy there by the name of "chris" shouldn't be working there with the level of rudeness he has towards people calling

Everytime I call the Indian lady answer she never helps she always put me on hold for a kris or…read moreCurtis or whatever to help that must be her boyfriend wonder if that's allowed up there maybe that's the problem she to focused on her boyfriend to worry about my handicap mom that is sad my mom need to get picked up on time and the insurance is paying that isn't ok I pray they don't keep being in relationships up there an focus on work

I have been using them for over a year now and am very pleased with their service. The Office staff…read moreare friendly, efficient and helpful. The drivers are personable and drive safe. They have to come up multiple stairs on a hill to pick up and drop off my elderly dad in an electric wheelchair, and they always do a great job. My dad is homebound, so he looks forward to their service. I highly recommend them. Tell them Lisa sent you!

I called for my grand ma but these people are rude and didn't care about anything…read more Horrible

I will tell you this gentleman, Ruben took myself and my friend who was in the wheelchair who has…read moredementia to Kaiser in Union City. he was very kind. He said it was OK for me to ride with her in the Van. we went to the Kaiser in Union City did her appointment and she he let me ride back with her and he was so kind and so generous and so thoughtful. Ruben was an amazing man that really helped us and I know he had kids so that really made me feel more comfortable. He's a good man and I hope he gets a great raise for working with these people in blue skies wheelchair, cause he is very, very kind man. He cares about each one of his patients that he takes.

Great experience. Highly recommend. Will use Blue Sky again. Francisco picked up my mom on time to…read morearrive at her 99th birthday party. And was there on time to bring her home to her nursing home. Excellent service.

Very professional, courteous and helpful, always on time, and ready to help, we will continue to…read moreuse them

Great service! I had to arrange a ride after a minor medical procedure and Bay Safe Transportation…read morewas the perfect solution. Habib was very polite, friendly, and a safe driver. He was great about understanding my needs and ensuring my ride would be on time. Will definitely be using this company again in the future.

My son was hit by a car as he was walking and now is quadrapalic. The last 2 years has been a…read morenightmare with transportation companies! We got a referral for one access and Raul & Erin were the the transporters that have showed up not just 1 time, a handful of times. Each time I go with my son to his appointments and Raul & Erin are on top of their responsibilities! I want to thank them for going above and beyond with making sure they load my son into the van correctly, they make sure they move him onto the gurney patiently and correctly., they always take their time and are always in good spirits. I would love for those 2 to be our always guys to help transport my son. THANK YOU RAUL & ERIN

Very professional operation. I'm recovering in a wheelchair and live in a complicated setting - 32…read morestairs to access my home to begin with. 3-person crew shows up, Ace, Dee and B (sorry), motorized stair wheelchair is involved (yes, they have them), big, beautiful van with a wheelchair lift, and I have full accompaniment to my appointment! Safety is paramount for this company - I always felt secure and cared for. I was incredibly anxious before they came and was alleviated of any of those feelings quickly. Super nice people - I hope I get them back on Tuesday!