My mother has been in the Manor for over eight years. She's been traumatized in more ways than I can easily remember. She was forced to live in a hall for a week when she was given the window side of a room she couldn't move her wheelchair into due to the narrowness of the passage. I kept wondering why I found her lodged sideways at the entrance to the room. It should have been clear. It took a major fight to get her a real room. Another instance: her roomate's dementia took a nasty turn so that she repeatedly threatened to kill my mother in her sleep. I tried to get her moved to another room but was told she could not be moved due to some kind of semi-quarantine which turned out to be a bunch of bull. Through another major fight, I got her moved. Another incident: my mother was prescribed a drug cocktail that made it seem she had rapid onset dementia. She forgot how to use a spoon, how to eat. She forgot my name and sat drooling and staring at the wall, when she didn't continually weep, that is. A hospice RN recognized the symptoms could be side effects of the drugs she was on, so she was taken off them. In two months time, she was reading National Geographic. (Be advised that the population of this nursing home is heavily drugged.) Another incident: my mother was seriously assaulted by another resident in the dining room. The charge nurse called me and said my mother's wheelchair had been "bumped" but they were watching her closely. I said okay and hung up but as I started to think about this, it made no sense: why would she be "watched closely" if her chair was only "bumped"? I went to the Manor, investigated and found the assault had been violent, with the assaulter banging the chair up and down and slamming it against the wall while screaming frighteningly. I won't go into details but the attempt to deny what had happened only cranked up after I confronted the administration. (This brings in another aspect of the Manor and that is the willingness of the place to deceive at the drop of a pin and to do so intentionally and methodically.) Oh my God, I could go on and on! I've just scratched the surface! Westmoreland Manor is a nightmare. If you have no choice but to leave your loved-one there, be ready to watch and question everything and be willing to fight over and over to protect the one you love because that's what it will take to keep him or her safe, (assuming you can manage it all). This is not a place where you can warehouse a friend or relative and go blithely on your way, assuming all will be well, though the truth about the Manor isn't something you're likely to find out about through a short term stay. I could add that the higher functioning the resident, the fewer problems he or she will have. This place is no picnic, though. Don't fool yourself on that account. And the problems never end: just a week ago, my mother was over-prescribed a psychiatric drug and I was not informed of the order, (and that is one giant no-no!); when I finally got to her, (I couldn't visit for a few days), she was a complete mess. With one exception, the doctors at the Manor prescribe in a rote, formulaic and fairly mindless manner, paying little, if any, attention to the lessons of the past (ie, medical history) and for the most part they tend to be inaccesible even when problems arise. A final note: if your loved-one is oxygen dependent, you'll want to avoid the Manor and try to find a smaller nursing home where the care is more individualized. The O2 tanks, necessarily, are handed out at different times to different residents because they run out at different times, (so hand-out times can't be standardized); what this means practically is that O2 dependent residents go through frequent periods of oxygen starvation because the nurses are unable to keep track of when the tanks go empty, (it's complicated, I know: think about it, it might become clear). This problem actually CAN'T be solved presently as it requires oxygen tanks with alarms and this technology isn't yet generally available. Of course if you query the Manor on this subject, you'll get tons of bull in return. Don't believe any of it. If your loved-one is oxygen dependent and his or her oxygen needs are critical or likely to become critical, find a smaller nursing home. read more