Maybe third times a charm. Since they mentioned my yelp review on my Google review, let me repost…read moreit again. DO NOT TAKE YOUR CAR HERE: The only thing this shop ever did right possibly was tires and brakes. I was a fool for continuing to take my vehicles there after several mishaps. When people show you who they are believe them the first time. I took my daughter's VW convertible there to get an alternator change. They CHANGED IT TWICE. Last week, the alternator gave out again within the time span that it was under warranty with the parts place advance auto. I no longer deal with K-Tire because of their incompetence so I took it somewhere else that shop found out that they use silicone and glue the connector into the alternator which is why it ultimately kept failing. GLUE AND SILICONE. Advance auto we're kind enough to reimburse me the labor and cost at the new shop $460 so that I wouldn't have to deal with K-Tire again. So we're very clear. This is not the first time that they have proved their work shotty and subpar. As you can see photos that I have attached here I paid $688 to have my daughter's heat fixed just to be told when I went to pick it up that the heat wasn't fixed and it needed a heater core, which was going to be another $1400. I'm not sure what I paid $688 for and I didn't even question it at the time. I think I was just concerned with the fact that it was gonna cost me another $1400 for her to have heat. I think you're able to test the heater core with the temperature gauge before you charge someone $688 to give them the same vehicle back that they brought in that didn't have heat. I PICKED UP THE SAME VEHICLE WITH NO HEAT THAT I TOOK THEM THE ONLY DIFFERENCE WAS I GAVE THEM $688 DOLLARS. Before that incident I brought the same car in to get her side view mirror assembly replaced. They broke the plastic part on assembly that held it on the vehicle. I went to pick it up, they had put a bolt through the broken plastic piece and the frame of my daughter's car. Not only did it look ridiculous. WHO GAVE THEM THE PERMISSION TO DRILL THROUGH THE FRAME OF MY VEHICLE? NO ONE!!!!!!!!!And if that wasn't enough when I went to drive off and I was trying to adjust the mirror it wouldn't work because they weren't even smart enough to plug it in when they put it on. They had to take it apart again just to plug it up. They then tried to say it was broken when I brought it in and I had taken pictures so it clearly showed that it wasn't and I ended up ordering the piece and they did put it on and reimburse me, but if I hadn't had proof, they have blamed me. Fast forward I've been in a nightmare with my car since January between this shop and the shop they took it to who was just as horrible Don's Auto Center don't take your car there either. I had a fuel pump issue with my vehicle. They put on a fuel pump module didn't work. Car ended up failing while I was on the highway going 70+mph on highway 59. It Failed than 30 minutes of me, picking it up from their shop. It actually failed more than once. They ended up reimbursing me for that failure of a repair. I took them to court. I couldn't believe how he sat in court and lied. One thing about me I keep immaculate notes and I keep a receipt everything I say I can prove. I won judgment against them. Save yourself the headache. Megamind Please. I never said that I bought an alternator from them. I said they put an alternator on my daughter's car twice. Everything I'm saying, I have proof of.

Terrible service. I took my car to get an oil change it was there 7 hours and when I got off work…read moreit wasn't done yet and they cross threaded the oil filter on so it didn't completey get tight so it leaked 3 quarts of oil every two days. I took it back into them to have them fix it and it was there 7 hours again and they didn't look at it at all, after they messed it up it wasn't a priority to fix. I wouldnt take a bicycle with a flat tire to K's tire sales and service.

I've always have had outstanding service at the Lawrence location. For that matter, I've traded at…read moremultiple locations, with Discount Tire and have no complaints anywhere. The Lawrence store seems to take it to a different level. They are fair, keep you informed of progress and as we say in the service industry, under promise and over deliver. Now, a new service... they will also perform a 4-wheel alignment at a very reasonable price. Always in your best interest to get an alignment with new tires, to help protect your investment. I worked in the automotive industry as a service manager for many years, and can say without a doubt, their prices and service equal or exceed their competition. I have traded with Discount Tire professionally, as an auto shop manager, and as a client. In both cases, they get the job done, and go the extra mile for their patrons. I had a blowout last night, heading home to Olathe. Today, when I came back to Lawrence for work, I was told the tires I preferred, would not be available until the following day. Zack got with their supplier, got them ordered, and delivered, same day. Much to my surprise, they got me worked in, replaced my aging TPMS sensors, replace the tires, and performed an alignment. All in less than one hour! Lawrence has several options for tire service, and many good options at that. But consistency with each visit, and knowledge and empathy from the front staff can make all the difference when making a decision. Zack, Cody and Dioni all worked as a team along with their tire techs, to ensure I was completely satisfied and got me on my way.

Great people, service and tires! JD and Noah!…read more Prices are in great, but mostly the people are fantastic!

Very friendly, great conversation, all around exceptional customer service, handled my custom wheel…read morewith care, and were able to get me in quick. Picked up a nail on the way into work, so I stopped in to see if they could patch it for me. Unfortunately, after inspecting the tire they weren't able to fix it due to being too close to the sidewall. They showed me the location and put air back in the tire for me. No charge for their time or service! Even after I persisted that I pay them something. Definitely will be back once my tire comes in. Thank you.

These guys are the best! They are a family owned local business! They always treat us so kindly and…read moredo amazing work! I have been going to them since 2020 and have never had a bad experience! I can see why everyone likes them! Please don't go anywhere else for tires or brake work! They do it all! Thank you for being so nice and trustworthy!

They are competent, fast, friendly, and just wonderful. They are the best place to take your car…read more They are the only full service station probably in Kansas, most likely in the U.S. (they even hold the door open for women)

Sunday afternoon and a friend noticed I had a screw in my right front tire. OMG! I commute for my…read morejob and had to leave my house at Dark Thirty the next morning. Could not believe my bad luck with the screw. I was panicked. What in the world was I going to do? Thankfully, my friend suggested that I take my car to Westside 66. I actually looked at him like he was crazy because it was a Sunday afternoon. He assured me they were still open. I have to confess that I did not entirely believe him. LOL. He said, "They can fix it in 10 minutes and it will cost you about $16." Yeah, right. So I headed Westside 66 and kept my fingers crossed. The cashier told me to pull around back and they would look at the tire. Honestly, within ten minutes... the tire was fixed and it cost $16. I could not believe my good luck on finding this place. The mechanic who worked on my tire was nice, professional and he knew exactly what to do to get me fixed. He did not waste time with small talk and he got me right on my way. The cashier was very nice and courteous. She, too, was professional and very helpful. I appreciate her guidance. I asked her if they had been busy and she said it was a slow day for them. It was hard to believe it was a slow work day because both bays were filled and other cars were lined up for service. I will definitely go back to this station for service. I had counted on being there for hours but it was quick, efficient, professional service. WOW. Still cannot believe my luck with this wonderful shop.

Such kind people! I stopped in from out of town, and they helped me fill the air in my tires right…read moreaway. They handle tires, oil changes, and more. Everyone was so friendly--they even sent me on my way with a hug!

Please, on July 17th and 25th, have the people unloading tires do something like put on safety…read moreblinkers and place a couple of cones when blocking the street. I had to watch out for a biker, a pedestrian, and another car simultaneously, and the lack of safety and confusion almost led to an accident. This is the second time I have seen something like this. All in all, I have had good service with my car there.

They have taken good care of my daughter's car during her time in Lawrence. They have been very…read morefriendly.

Horribly overpriced, terrible customer service. 10 minutes to change 2 tires cost me $175 inI…read morelabor. Absolutely highway robbery! Do yourself a favor and go elsewhere!

They charged us $1,300.00 to replace two coil packs and spark plugs. The truck broke down two…read moreblocks away after picking it up. We hired a new mechanic. He said, they only replaced one coil pack and no spark plugs. He did the work Doug's said they did and charged us for but didn't do. Truck runs fine now. Also, no one from Doug's will call us back. I'm going to have to start with consumer protection for now. Be aware of this place. They stole our money and lied to us.

Doug's quickly replaced my radiator for $100 less than the price he quoted me. My new go to for car…read morerepair.

I have not been coerced or paid to write this review. I did not personally know anyone who is…read moreemployed at Garber Automotive. However, after having my auto serviced yesterday, I feel like a part of their family! This is truly the best automotive business in which to take your auto. You will most likely be greeted by Paige upon entering. She is professional and extremely kind and knowledgeable. Paige sent quotes to me before I took my auto in, she's awesome! I had planned on reading for 4-5 hours while waiting for my auto. Paige spoke with Micah (owner) and he went to warm up his truck to take me home. That was unexpected, appreciated and over the top customer service! I had a list from the dealership in KC of everything that needed to be done for maintenance. The pricing was SO much better with Garber, but in addition, they told me several of the items on the list did NOT need attention. Micah could have ripped me off and charged me to do some things that didn't need to be done. I have such peace of mind now that I found a place that I trust to maintain my auto!! I was hesitant to write this review because I know it could help to increase their business and when I need an appt I may have to wait.....but there's nothing like finding that local, family business which takes perfect care of their customers, I had to share and will take my chances of getting in to Garber!! This business should be at the top of your list!

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.

Not sure if it's a me problem but I've never had luck finding a good mechanic.. until now!…read moreRandy, and crew, are the shizz. Brought my car in for brakes and knew it needed more work than that; turns out it was rotors. I've taken it two other places and they couldn't find the reason for the noise. Randy identified it from my inept description. But wait it gets better; after dropping my car off one evening he called me the next morning and described the brakes work and additional work which would fix the noise I was hearing. He quoted everything extremely accurately for a job that had a lot of unknowns and didn't do any work until he talked to me and I gave the go ahead. On top of that he had it all done within ~24hours. How many times have you been slipped an oil change or headlight cleaning that you didn't ask for? And the work is done and you're stuck with an extra $50-100. Not here. He was open about the risks, price, and work both for the work I asked for and for things to look out for in the future. Went above and beyond rotating tires. He never created false urgency or inflated the amount of work he was doing. He explained it like the expert they are there and then dumbed it down to terms I could understand when I asked. Moved to the area a couple months ago and I definitely found my mechanic! Won't be dreading my next visit, thus more likely to get ahead of car issues should they arise. Thanks Randy!

This is a great place to go if you are looking for a solid used car. They are very friendly and…read moreacommidating. The process was easy and painless. We plan to work with them in the future.