If I could give this shop 0 stars, I would. Our vehicle has been in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!! read more

Westside Body and Paint - Extremely rude unprofessional employee - Body Shops Near Me - Quartz Hill, California

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Came in for a quote regarding some light dents and paint transference. Upon inspection manipulation tactics were involved by utilizing sounds as if the damage was particularly bad, and even told that it was bad. I informed the individual that I wasn't sure if I wanted the work done because I truly didn't care enough, (I'll be trading this car in, and the milage is over 100000). I also informed them I didnt care about any paint chips as most of the paint was simply paint transference from the hit. The quote I recieved was $4200. For light dent removal. I have had my entire front door, headlight, side mirror and front panels completely destroyed in the past and was quoted literally in 5k and had it all replaced and looking brand new. The quote I recieved here was absolutely outrageous. Don't get me wrong, I'm sure they probably do great work as there are many positive reviews, if your insurance is fronting the bill or if you don't have to worry financially as much. If you're someone who prefers to budget more and recieve high quality work, this is probably not the place for you. I have attached photos of before the quote and after when I buffed out the paint transference myself with hand sanitizer and my fingernails. Wishing you the best. read more

Westside Body and Paint - After the quote - Body Shops Near Me - Quartz Hill, California

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Westside Body and Paint are an unusually good body and paint repair shop. I've always loved cars and over a long life have repaired and restored quite a few. Westside's work is the equal of the best I've ever found, including a couple that produced concourse winners and for that alone I'd recommend them. However and perhaps even more importantly, they genuinely care that their customers are completely satisfied with their work. I can't speak highly enough of the organization. Put simply, the quality of their work and their genuine care that their customers are totally happy with their results make them an increasingly rare find in today's world. read more

Westside has went above and beyond to help me with my car. I got rear-ended in 2018 (it's 2024) and they literally just honored their warranty today on my car. I fully expected to pay, but since it was part of what was replaced, they stood by their warranty. They didn't give me any attitude when I called and asked, didn't argue and was incredibly nice throughout everything. My car is a bit older and took a little bit longer to get a part but they even called me to let me know they didn't forget about me. They're super friendly, informative and I totally get the 'we're all family here' without being a scary cult vibe. I'll forever recommend anyone going there. I've sent my husband and mom there for when they got rear-ended (we live in the AV it's a rite of passage at this point). We're all thrilled (as we can for being in an accident of course). You guys are amazing. Thank you for being so kind and having personality. The two ladies in the office are incredibly sweet, Jose (gosh I hope that was his name) made me laugh and was so nice. You guys all are the absolute best. Hopefully I won't see y'all soon but if I do, I know I'm in the best hands! read more

Westside Body and Paint - This is before (plastic piece seemed to break internally, not Westside's fault) - Body Shops Near Me - Quartz Hill, California

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Got in the same day for an estimate. Left my Honda for a new bumper. Loved Jessica and Heather. Great customer service and repair was done in 1 week. Daily text updates. Highly recommend. Thank you! read more

UPDATE: Still spending money fixing the mistakes of this shop! Just spent $400 replacing a coolant hose that was supposed to replaced in the accident. This company decided to only replace the reservoir and leave the hose leaking. My fault, cause I didn't notice until it was too late. this will hopefully be my last time updating this review. read more

Westside Body and Paint - Coolant hose leak. Never replaced . - Body Shops Near Me - Quartz Hill, California

I have had repairs of all my cars at Westside, and they always do great work. My cars are almost 20 years old and parts are hard to find, but Westside has been a big help in finding and fitting new parts on my cars. They always give me great prices, and I am always pleased. Ed Simonson read more

My car got hit at antelope valley Mall, and my insurance sent me to Westside body and paint. They did an excellent job. Such a good job, I took my truck over there and had them do the body and paint on that as well. They have me as a loyal customer. read more

I can not say enough about Westside Body and Paint. I took my vehicle in after being side swiped in front of my house over the weekend. I have to say I was very pissed off regarding it and having to fork out money on something I don't do. They gave me step by step info on what was going to be done. I would of loved to get my bumper done to but no damage was done there. You can't even till I was hit I am so happy with the results I strongly recommend them. They returned my car cleaner then I left it Was super awesome. Thank you read more

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We recently had 3 cars repaired from a parking incident in our driveway... Life... That being said, Westside took care of all 3 cars and they did an awesome job! Thank you to everyone at Westside. You do great work and we appreciated all of you so much. Need car repairs, this is the place you want to get your work done. This place is a class act! Thank You, Jules & Fam read more

Stopped by for an estimate on a broken panel underneath my frontside. The office staff were super helpful and friendly. Got a next-day appointment. Came back and Jessica looked at my car. Quickly she got my car to throw shop and I waited about 20 minutes to get new clamps for the panel. Which she provided free to me. No charge for the estimate not for the crew or the new clamps. This meant so much to me as I had little money. I'm thankful and grateful to Jessica and the crew for helping me. Customer for life! read more

I cannot say enough great things about Westside Body and Paint. From the estimate to the work being completed, they were friendly and informative. They kept us advised weekly of the progress. They even took care of calling the car rental for a pickup and handled the rental drop off at their shop. Every step of the way they were great. Hopefully I will never have to use them again, but in the event I do, they will be my only choice when it comes to Autobody repair. read more

It does not provide the repair services for my car but very willing to provide alternative repair shops nearby. Would definitely recommend for non-Tesla repairs read more

I stopped at Westside Body & Paint this morning because I had a problem with my front bumper to my Toyota Camry. I clipped a curb and broke the hinge, I was told I needed a new bumper. JJ took the keys to my car and 10 minutes later my car was fixed my car right on the spot. The front office was very nice and professional Robert Hayes read more

Westside Body and Paint - Fixed bumper and cleaned up masking tape glue holding bumper - Body Shops Near Me - Quartz Hill, California

I've had things done twice there and both times WBP has been great! They work quickly, and breakdown what they can do, and explain things accordingly. I had two reps give me estimates and both have been great. They've taken care of my car lights and a leak I had in my trunk. The office staff are professional and friendly and the wait room lounge is comfy and cute. They have wonderful pictures and wall decor that represent the history of the business which makes you feel good to support small businesses and see its humble beginnings.  I'm very thankful to be referred here. read more

I had my Camry front bumper replaced and it's perfectly done. In addition, they gave complimentary service of cleaning the lamps even for my other older car Staffs are very professional and super nice! Highly recommended this place!!! read more

This place was great super friendly. They communicated well kept me updated every week.

Our car was hit in a parking lot and amazingly enough the young man did not leave, he owned his mistake. It wasn't bad but the bumper was misaligned. We took it to westside body & paint for an estimate. The gentleman ( Jose)that came out to the car was able to put the bumper back in place without being able to tell very much that it had been hit. He told my husband if he could come back in an hour he would be able to fix it so you wouldn't see it at all, and again he did not charge us. Westside auto body and paint is the place to go. Honest and friendly. Thanks for the great service. read more

Someone plowed into the rear end of my truck. Damage was pretty minor but since I used Westside in the past for another car I figured I'd use them again. They are friendly, quick and keep you updated as they progress. My truck looks brand new. I went to get in it and was blown away with how beautiful it looked inside. They cleaned it so well, it looked straight from the dealer. Mikey is great, the girls at front are really nice, unfortunately I didn't get their names, and the best part is their dog, Sheila. read more

Westside Body and Paint - Bent bumper, scratched tailgate. - Body Shops Near Me - Quartz Hill, California

Brought my car here based on the reviews. I'm in east Lancaster and didn't trust shops there. And wow they exceeded my expectations. My car was already new but somehow left looking newer? My paint job was amazing! read more

I couldn't be more happy with the work the team did at Westside. I bought a used Ram with a jack up tail gate. I took it to westside and they were able to repair it perfectly. Not only did they fix the tail gate but they painted the rock chips in the fender flares and replaced a cracked tail light. They also got it back to me in a decent time frame. I can't thank the team at Westside enough. I highly recommend them. read more

Westside Body and Paint - 2018 Ram 2500 Mega cab. - Body Shops Near Me - Quartz Hill, California

Wow! Again a fantastic job! This is the fourth time I have been to this shop and each time they amaze me, I have brought my Mercedes here and my Lincoln Navigator, I am very picky about my cars and will take them no where else. The girls that work in the office keep you informed every step of the way. Your in good hands with Westside! Thank you again for your excellent service! read more

The best in town. Thank you to the front office ladies for being so responsive keeping us updated every step of the way for our cars repairs. JJ thank you for your diligence in sending our car home looking like it was brand new from the car lot. I would recommend this business to anyone needing repairs. read more

I highly recommend westside paint and Body. The work on my Durango & the work Done on my Dad's Chevy truck came out so Good. Great service & Great work. Highly recommend westside read more

Hello my name is Lucero and I received my car back Friday afternoon, but I wanted to drive my car for a couple days before I left a review. Thank you Stephen and your wonderful team for doing an amazing job. It literally feels like I just took it off the lot. Brand new! You guys really did do 130%. I was always updated about my car, what they were doing and how long it would take. My questions were always answered so it really made me feel reassured that my car was in great hands. So far I am very pleased and happy with the work they did on my car. Westside body and paint will always be my go to shop. By the way you'll always be greeted by the cutest dog ever! Make sure you give Sheila some belly rubs! read more

Westside Body and Paint - 2021 Toyota C-HR XLE - Body Shops Near Me - Quartz Hill, California

Thank you Trina for the excellent service and having your estimator take good care of me they both are very nice and handle all the small details for my Ford F150 I would highly recommend this business read more

Had to get a small boo boo fixed on my brand new GMC Yukon. They were great! Easy to work with and great communication. Even got the car back sooner than expected. The repair was perfect. Jose was very accommodating. If I need to, I would come back here again. read more

First I have to say thank you to Jose the guy in charge of the repairs on my car. The service here was fantastic from the girls at the front desk to the guys working in the shop. Great service, they always kept me informed about all the progress on my car. I sincerely recommend this auto shop for any type of repairs on your car. Big shout out to Jose. read more

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I had to get my window fixed and they took it in in no time I ended up only having to wait for 30 mins for my window to be back to normal. The service team was really nice and they helped me out in finding the issue with my car. You get a great job done on your car for reasonable prices. read more

I just moved to the state the week before and finally got my new license plates. When I tried to switch out my plates, the screws were completely rusted and stuck. I went to the Toyota dealer, and when they couldn't help me, they sent me to Westside. They managed to fit me in on a Friday afternoon, two hours before closing, and I was out of there with my new plates attached in 30 minutes. They were so kind and genuine. I plan to come here for any body shop needs. Thank you so much for helping me! read more

Took my car back 3 times after getting it back in the beginning cause it was still not running right. Still not running right and don't have faith in them with my lifetime guarantee so had to take it to another shop. Just a heads up if you are talking to them record everything cause they tell you one thing and say another thing to others. They DO NOT guarantee any of the work they do! read more

They did great quality work when a tree fell on my Traverse. My family and I wouldn't take our vehicles anywhere else. Our car looked better after the repairs then it did before. They are the only place I would trust. read more

I called Westside Body & Paint after my wife was involved in an accident in her Chevy Suburban. Stephanie Neis answered, took my Insurance info. and sent a tow truck to pick up the vehicle within an hour. Later that SAME day Stephan Behra followed up with me with an update on needed repairs. Approx. a week later, the car was completed. Great communication throughout, amazing customer service. Stephan went above and beyond with the repairs and even even fixed a few unrelated items as a courtesy while the vehicle was in the shop . The staff are very friendly. I highly recommend this company! Great job! Thanks so very much! I would absolutely recommend this body shop to anyone in the AV looking to have their car taken care of! read more

Had two cars recently repaired at this body shop. A 2018 Traverse and 2015 Chevy SS. Both turned out perfect and the work was like new. Mikey was my adviser and he did a great job letting me know how the repairs were going and when the vehicles would be ready to go. The office staff is also very nice and friendly. Another good thing is their location. Right on the Westside and very easy to get too. I will be recommending them to others if they are in need of a good shop. read more

Recently, after a small incident, the front passenger door would not close without lifting it in place. We went to Westside Body for the repair. We met with JJ Gonzalez who quickly analyzed the problem. Within an hour he was able to totally repair the door. This is our first time we have required service of this sort, and we are completely satisfied with their service and fair pricing. We certainly will use them again if there is a problem they can fix for us. We highly recommend Westside Body &Paint for any of your vehicle repair needs. read more

I needed repairs on my car for parking lot dents. Westside was great in every aspect; from initial contact, to working with my insurance to communication throughout the repair. Friendly and professional. Highly recommend! read more

These guys are the absolute best!!! I have taken a few of my vehicles here, for small jobs to major and they never disappoint. I like that they keep me updated and are always friendly and professional. I have been helped by JJ and Stephen, they Rock! I highly recommend them. read more

I came to have my bumper replaced and they went above and beyond. It's the little things that matter. Like Steve took some extra time to make sure my hood was on right and my car was super clean inside and out. Most of all was the customer service the office and the mechanics were very polite. If you are in the area definitely drop off your car, you're in great hands read more

You can't get any better then this place. If you want QUALITY you will get it here. Don't go to another body shop thinking you will get the service, kindness, hospitality AND quality that Westside will give you. Trust me when I say, you found your new home when it comes to your car being attended to, the right way, at Westside Body & Paint. read more

Wow am I grateful I found them! I'm 27 yrs old never had an accident in my life and for the first time with a brand new car I had 2 different accidents not my fault one was a hit while my vehicle was parked the other someone rear ended me. These two accidents happened in the span of a month !! BUT I can confidently say even though having to deal with this type of inconvenience was not fun both times West Side Body and Paint really made the experience so much better ! Not only did they do a perfect job fixing the damages on my Honda Civic EX T 2016 but they were fast, understanding, kept me updated, answered any questions, even emailed me before and after pictures when I asked.Even helped with the rental car since they affiliate with Geico because both times the rental was there and ready in less than 20 minutes! I can specifically say the front desk ladies (sorry I forgot their names ) are super sweet ! Helped me through everything! Along with JJ who helped me both times and explained the process and even gave me tips on my vehicle. I also received texts from another gentlemen keeping me updated ! so all I can say is they deserve the 5 stars they know what they are doing and love their job! Thank you !! read more

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