My son's therapists are Colleen, Jen, Jasmine, Akhil, Natalie, Allison, Najwa, Gianna, Brianna, and…read moreall the others in this picture that deserve huge shoutouts. They are our heroes and our boy wouldn't have made the incredible progress (that we didn't even know was possible!) in this short amount of time. We can't wait to see what else they help him accomplish!

I had the opportunity to interact with Kristi. I believe she's the receptionist or assistant…read more Whatever her title is, it should start with Amazing. It is very hard to find great customer service and she did it well. I know I was a little difficult but she didn't treat me as such, she was flexible and ready to answer all of my questions with extreme poise and professionalism. She is truly a gem! Anyone is lucky to have her on their team.

My son received services here for 9 months. In that time, there was a lot of staff turnover. Every…read moretime he had a new therapist his anxiety worsened. Their suggestion was that he see a psychiatrist and be put on meds. Like seriously? As a mother, that's always a last resort, not a first option. Any problem behavior, they do not know how to handle and will call you to pick up your child early. All the the therapists are very young and seemingly right out of college. When you pick your child up, they will loudly give you an update in front of the whole waiting room which at times, has violated HIPAA laws. Also, as other reviews have noted, the billing dept is awful, they will not contact you if you have a balance, they just charge your credit card without authorization. They don't allow you to contact your insurance company to try and rectify it. They only state they will refund you later if needed. I had a balance of $95 that insurance erroneously didn't pay. Treehouse tried charging my card but it was an old card and didn't process. They called me 4 times within 20 minutes AND sent an email threatening collections if I didn't pay that day. What?!? Over 95 measly dollars I had no idea I even owed. No monthly statements or anything were ever sent. I would absolutely not recommend Treehouse. There are so many other reputable places to go to. Ones that actually care about you and your child and don't just treat you like dollar signs. I'm sure they will respond to this review with some sort of justification that they have done no wrong. But that is not needed, I am disgusted with this place and will be pursuing legal action for HIPAA violations.

THIS IS THE WORST COMPANY. I am never going back there! Treehouse: SHAME ON YOU!…read more I have a 0 zero deductible on my insurance and should not have seen any bills.. INSTEAD of Treehouse invoicing my insurance company Treehouse sends me to collections. HOW DARE YOU! SHAME ON YOU!!! Evidence 1 that you sent me to collections before invoicing my insurance company: https://goo.gl/n927zA Then you invoice my insurance company more than the collections letter which is $877.62 and 3 weeks after sending me to collections.. Evidence http://goo.gl/1caUf0 Yet, On February 11, 2017 I receive phone calls from that bill collector telling me that the $1375 Blue Cross paid Treehouse isn't for the above debt and that is something different. Yet my insurance has never received any invoices for any other debt,. I have reported this fraud and services to the attorney general Lisa Madigan's office, Better Business Bureau and the Consumer Financial Protection Bureau about concerns about you unfairly ruining my credit ALSO am in the process of complaining to the the Illinois Department of Public Health (Concerns about how this company has treated me) , and Blue Cross and Blue Shield for fraud. DON'T GO HERE!!! Also the Better Business Bureau has rated them an F

We were recommend by our NEST PT to see a PT specialist on a regular basis. Pediaprogress was one…read moreof the facilities recommended to go to. Our toddler just finished PT after about 7 months of PT with Emily. She is sweet, down to earth and has been so great and helpful guiding us to help our kiddo. He took to her quick and really enjoyed being with her. We are beyond grateful in the support we got from Emily! Kristin at the front desk is also so sweet and welcoming when you walk in the door. Would highly recommend this facility.

We just finished PT with Rachel. She was wonderful to work with! Explained everything very well,…read moreanswered all of my questions and overall just extremely positive and upbeat. We had a wonderful experience!

My daughter tried a SINGLE session of hippatherapy therapy. Yes, she had a rough first session, but…read moreeven the therapist said it's common. Keep in mind my daughter had already done multiple horse back riding sessions through our special needs recreation department. They said they thought the horse was probably also too small after the session. (Not our fault). Fast forward less than a week and we get a call saying she can't participate anymore because of safety. Keep in mind NONE of this was articulated to me after the session. It was "it's okay, lots of kids have a hard first session. We will see you next week". Nope. They won't even try again. If your kid has behavior issues, don't count on hummingbird. Ridiculous experience.

Love this place! From top to bottom. Just had our first session at the Westmont location. They have…read morea beautiful saltwater fish tank right when you walk in. Everyone is so friendly! You can tell the people who created the Hummingbird facilities put so much attention to detail into this place. The bright, vibrant colors put everyone in a calm and upbeat mood! Super happy with my son's therapist, Rachel. Huge facility with so many resources. They can even help your child ride a bicycle. They offer aquatics as well programs with horses. Just amazing stuff! They have a really neat gym as well. The minute you walk in the door your mood gets elevated. Such a happy place! My son is here for occupational therapy to help with fine motor skills development. However they offer almost any program you can imagine including talk therapy to help with emotions. Honestly, can't say enough about this facility and this is after our first visit! I was concerned my son was going to be bored and feel like this was work. However, the therapist makes everything fun and enjoyable. My son loves it!

We LOVE the crew at My Recess! We send patients over whenever possible and get nothing less than…read moreoutstanding feedback from their experience. Definitely the best in the area for OT, speech therapy, sensory play, and yoga for kids, most likely best in the whole state!

We have been at My Recess for a few months now and have noticed a world of difference in our…read morepreschool-aged son. Our therapist, Carol, is so kind and knowledgeable and has quickly become one of our son's favorite people. We are very thankful for all of her support and guidance, which has made an impressive difference in our daily lives. We also appreciate the extra playdates, groups and parent pow wows that are offered. What a special community!

Vince is great at what he does. He is very knowledgeable and puts you at ease. After my rehab was…read morecomplete from shoulder surgery, I had full range of motion and was pain free! Vince and Caleb are highly recommended!

My therapist Michelle was not helpful at all. She was very aggressive and made me feel…read moreuncomfortable. She really should learn better people skills. I don't know how she is still employed with the attitude she has. I brought this up with a supervisor but I doubt anything was done. I am now at a new place where they are a lot more helpful and understanding and have helped me make progress.

My brother was at Wynscape for a year. There aren't adequate words to say how pleased we were with…read morehis care and the facility as a whole. The place is so clean. They clean one corridor after another and when all 4 wings are done, they start all over. The staff is wonderful- warm, friendly, caring, skilled, kind and dedicated. Even staff who was not assigned to my brother that day would stop in to say hello or share a joke or talk about sports. Some even stopped by on their days off to check in on my brother. I would say that for many of them, this is not just a job, but a calling. The care they gave was gentle, compassionate, patient, tender, respectful. They work hard to preserve their patients' dignity. My brother knew he was loved, not only by our family, but also by his Wynscape family. I was impressed by the friendliness and helpfulness of everyone on the staff. They regularly stopped what they were doing to provide help and assistance. The rehab staff is also excellent - encouraging, professional, attentive. The food is very good and the staff went out of their way to make sure my brother ate. The staff not only attended to the needs of my brother but were also very attentive and responsive to our family. From entering the facility to the time one leaves, the warmth and caring provided are evident. If I ever need skilled or long term care, this is the place I would choose. I am so very grateful for the care they rendered to my brother in his last year.

They don't seem to have adequate staff fir the number of residents. Maybe they meet the state…read moreminimum guidelines, but the need more. Frequently residents call for help go unanswered for hours and the staff seems to change too often and some of the temp help seems completely untrained for requirements of elderly care.

Staff is hands down good. But the have stupid food policy. The food here is crappy. Rather than…read moregetting better you get sick. If you bring food from home. They can't warm it even if the patient is starving. Saying the food is contaminated. The management at Northwestern should serious look into it or people will start selecting Shirley ryan.

My father was here for a short time, recovering after a stroke…read more The facility is very clean and well laid out, and the covered parking nearby is very convenient. The grounds are beautifully kept, and the walking trails are lovely. The staff here is very caring and first rate. They really took time to keep us updated on progress and did so much to help our family. Even the chaplain took time to visit my dad regularly. We were able to attend one of the Sunday non-denominational church services, and the music and message were punctuated by the breath-taking chapel and stained glass window. My father's only complaint was the food, but he was on a very restricted diet. It certainly smelled great in the halls during meal times. I highly recommend this place.