I want to say I've been in business 20 years and the last 4 has been a pleasure because of one…read moreperson her name is Morgan she is one the best people and all around professionals I have ever had the pleasure of working with there haven't been one time where she hasn't went above and beyond for me I see that these reviews are older but I can say one dedicated person can change a franchise if you ever believe in second chances I would give econo one more try I can guarantee the difference that one person can make ask for her by name again its Morgan the them orrazze sent you

This place doesn't even deserve a star my father passed away two years ago and I was let his 1993…read moreCharlotte S10 pickup truck and I decided to have it painted they did a messed job when I picked up the truck it still had shop dust all over it over spray on every window the windshield wiper arms wasn't put back on right paint has dirt all in now I see why they left all that dust on the truck so I couldn't see all their mistakes the young man that's working the front desk doesn't know anything about car's the painter's doesn't know how to paint that place shouldn't even be open until they get the right people in their I don't recommend this place to anyone I will be taking them to court I'm a disabled man that haven't used his right arm and hand in elven years and had to go behind them and clean their mess up I didn't make the mess you expect to clean after kids not grown men once I sprayed water on the truck to get the dust off I wished I had left the dust on the truck it looked it better with the dust because you couldn't see all them mistakes

What a great experience!! It doesn't seem like people go above and beyond anymore, but this company…read moredoes. I am very satisfied with the paint and body repairs I had done on my van. The service and the people are amazing. I actually give them six stars.

Would highly recommend this auto repair shop! We had several scratches to our Mercedes Benz GLE…read more They repaired it in a few days for a very reasonable price. The car looks like brand new. Eugen is an honest professional and well mannered person! Will definitely come back if we need car repair service!

I couldn't be happier with my experience at Carolina PDR! They repaired my hail-damaged vehicle in…read morejust 3 days while working directly with my insurance company, making the entire process simple and stress-free. Other places I contacted wanted significantly more money, expected me to act as the middleman with my insurance company, and quoted me 3-4 weeks without my vehicle. Even though I have rental coverage through my primary insurance carrier, they still left me responsible for handling the rental process. TJ and Rocky went above and beyond. Not only did they handle my hail repair professionally, but they also helped diagnose and fix a sunroof leak that my vehicle had from the dealership when it was purchased new. They took the time to make sure everything was done right and treated my vehicle like it was their own. Carolina PDR provided outstanding communication, quality workmanship, and a level of customer service that is hard to find. I highly recommend TJ, Rocky, and Carolina PDR to anyone needing hail damage repair or vehicle assistance!

why do you have the name of my LLC company as yours with your address. One you know who I am and…read morethat I had the name before you and two I don't want my name associated with your work. Call me and we can discuss this . 864-381-0563

Image took an exorbitant amount of time to fix minor issues, they communicated the car was done…read morewhen it wasn't.... We picked up the car and body panels were still badly out of alignment.i found this, not them. Our car was only 1 month old.... And rather than replace a part they were paid for and invoiced, they repaired it--on a new car... When confronted we had to get unpleasantly direct with them to get them to pay the difference or get an actual replacement.. Wouldn't be an issue but they said one thing and billed for another. I presume this was an accident and not intentional? Also, if you need a rental.... Go to enterprise main office... The rep there is rude and image is no help. Given my experience.... And them screwing up the repair on a family classic car.... I wouldn't trust them to detail my skateboard. I hope your experience is better because I have heard other 'car people' sing their praise.

Great repair job performed on my 2013 Ridgeline. I put a nasty scuff on my new truck and took it…read morein. I told the estimator I would very picky when picking it up. He estimated 3 days for the repair, and they called me the next day to say my truck was ready. The work on the repair and paint were excellent. I can't tell that there was any body or paint work done, even setting it in bright sun. Great job.

Had them fix my 24 Kia Carnival rear bumper. They did a GREAT job on the repair. Very professional…read moreand nice people to deal with. Took care of everything with insurance. They even cleaned the van onside and out before returning it to me.

From the owner: We are a locally owned and operated body shop specializing in Frame repair, Paint work, and Body…read morerepair. Call us today for your Free Estimate!

They do awesome work. Everything was better than expected, extremely high quality and timely…read moreservice.

great work on time and very clean Dallas was very…read more professional and kept us informed on the repair.

The mechanic that worked on my vehicle kept me up-to-date on the status of the vehicle, even though…read moreit ended up being totaled in the end he was still courteous. The front office staff was very nice and informative.

I have unfortunately had to make use of the services at Caliber 4 times over the last 6 or 7 years…read more Every single time I have had a 5 star experience. Great service, excellent quality work and positive, proactive comms. This last time I was finishing work started at a Caliber Collision in Colorado Springs, which you would think would be inviting complications, but no, easy comms and seamless coordination between both the Colorado Springs location and this one on Image in Spartanburg. Clayton was a total pro and kept me in the loop through the whole process getting the work completed and the billing worked out between the 2 branches. I would never dream of taking my car to any other company. Caliber is rock solid and Clayton and crew here at this location were great representatives of the Caliber brand.

I'm so glad I decided to choose these guys for my repairs. Some chick backed into my newly modified…read more2016 Lexus IS200T in a parking lot, and though I was polite and understanding about it, I was sort of freaked out about the fact that I had just finished all the work I was doing on it, and BAM. Car people will understand.... They did take awhile to get my car in for repairs (about 2 weeks), which I know, SUCKS. But on the other hand, the fact that they're THAT booked and busy should tell you they're worth the wait. Anyway, my man Gary was a total boss. The way he thoroughly described the process and the extent of the damage on my car, trying to put me at ease for this inconvenience made me think he was talking about HIS car. I know it sounds stupid, but so many body shops don't do enough of that nowadays. Treating your car as though it were their own. This is why people panic when they get into a fender bender. Body shops will take your car in for repairs and not only fail to keep you in the loop until the day it's done, but they'll almost deliberately ignore all your phone calls and questions until the work is done. But for the first time in my life, I felt 100% comfortable leaving my prized possession in someone else's care. The work they did was truly top notch quality work, and though my car had already been beautiful, they returned it to me in PRISTINE condition. It was cleaned from the inside out, vacuumed (including the trunk), and even conditioned inside. Not to mention, the paint job they did with the color was completely on-point. For the most part, body repair shops are like lawyers. You hope you're never going to need one, but you're going to be pretty damn glad that they're there when you do. Keep up the awesome work guys, don't ever lose the personal touch of actual customer service!

They kept me abreast of the details involved in the repair of my vehicle and finished the job when…read morethey said they would even when the wrong parts arrived and they had to expedite the delivery of the right parts.

Took my truck in to replace a tail light and paint a corner bumper told me wouldn't be this week…read moremaybe the next week. Three weeks later I called him.( if I had not called, there's no telling how long it would've taken ) kept saying I have a whole stack of papers here of cars that need to be done that are before you. I'm gonna go ahead and tell you to bring it in Monday and I don't know if that's gonna be OK with my boss. It may take two days. It may take three days might take till Friday. I can't say. "This isn't a restaurant you can't sit down and just get a meal." I was being very polite and said if they were too busy it wasn't a big deal that I Could go somewhere else. If it takes this long to have something minor done on your car and all the place has is excuses you need to find somewhere else unprofessional, and really slow Good luck

No stars. My 2021 ram was damaged in July. They got around to fixing it a week ago. When I got it…read moreback, my tail li are inoperable. They won't answer the phone or call me back. I'm just hoping I can stop the insurance check before they get paid