I had a bunch of little micro cracks in my windshield that made visibility in the sunlight very annoying. I sent them an email for a quote to replace my front windshield on my Mercedes and they replied with 24 hours. I went in to schedule an appointment and the replacement was done a few days later. I would say the price is competitive because I've gotten quotes while I was still living in AZ for much more. I brought my car in and brought a tablet to read in the waiting area. I don't remember how long it took to get it all done, but it felt pretty quick to me. It wasn't too long of a wait. Everyone was super friendly. I would come back if I needed another replacement and they're located down the street from me. read more

Got my vehicle in quickly, replaced my windshield fast at a competitive price, and the warranty is awesome. Excellent customer service and a friendly, local, family owned business. read more

Amazing company and on top of everything -- they went above and beyond for me; so patient and knowledgeable. I cannot recommend their business enough! read more

The staff was friendly. They were quick to respond to my service inquiry. The work was done well, quickly and at a reasonable price.

Amanda and Morgan were fantastic! They got us scheduled for both of our cracked windshields the next day and quoted the best price in Rio Rancho! 1.5 hours later and I could see again! Right across the street from Turtle Mountain Brewing...do yourself a favor and make an appointment during lunchtime!! read more

Top shelf all the way. Took one of our vehicles there for some added tint and a windshield replacement and it was done fast and done well. Worth noting - I actually Didn't provide the correct information about the windshield missing the fact that there was a front view camera - so when I dropped it off - they noticed it. Instead of complaining or chastising me, they said "oh no worries...we'll get the correct ordered and return this one and you'll be all set". Just like that - that's how you handle a customer f-up....Grace and vigilance. I love it. It didn't even effect the turn around time. Amazing. Headed back to get windshield numero two done today. Well done. read more

I requested a quote through Yelp & they responded right away. I was able to call & schedule my window tint for the next day. The receptionist was very friendly & helpful. She let me know that it would only be 30-45 mins so I decided to wait. My car was done in about 30 mins & I was on my way. Very friendly staff, speedy service & great prices. I would definitely recommend. My tint looks awesome too! read more

Had my truck front windshield replaced. Westside did an excellent job. Everyone there is very professional and cordial. Superior service. They will be my go to for windows. Thank you. read more

Excellent service and very knowledgeable staff. The owner himself, Bill, is cool and very reasonable. Trinnidad, the receptionist was extremely friendly and was able to squeeze me in between appointments as a walk-in. The window tint on the cars I got service on was great quality work. I got quotes from Horizon Window Tint (right behind Hot Tamales) and also from The Glass Shop on Southern. Both were high in quotes and I didn't feel as welcomed as the treatment received at Westside Glass. I would highly recommend this business due to the quality, service, and fair prices! read more

First of all, how in the world did they do that in 40 minutes? Didn't hardly have time to read my paper, yo. (Not complaining.) Amazing how it can all happen in seconds. Zooming down I-40, government shutdown consuming my thought stream, pop! The heck was that? The heck just happened to my windshield? And within five minutes, a one inch crack spans one foot across my line of vision. Awesome. What's that gonna cost? Thankfully, not too much, because Westside Glass gave me a fair estimate when I called, and even though my insurance company wasn't on board to cover much of the bill, Westside hooked me up with a great deal. The people running the front desk were friendly and efficient, quickly connecting me with a claims contact to report the repair. And like I said, an entire windshield was removed and replaced in the span of 40 minutes. I'll be headed back here when (inevitably) pop happens again. #pophappens. Genius. read more

West Side Glass has the best customer service. Morgan is courteous and professional. The prices are competitive and they are prompt. I used them to replace a car windshield and am now having shower doors installed. Their installation date was 4 weeks sooner than all the other companies I called. I will definitely be using them for all my glass needs. read more

I broke a pane in a large double-pane window that I had been trying to clean for the people who are buying our house. Could not get a call back from two other local window people. Westside answered my call and were able to replace the double-pane within two hours' time. Thank goodness no board-up was needed. They saved me a ton of aggravation! read more

I just had a windshield replaced and is my third time to use this business. I can't say enough good from the initial call to set up an appointment to walking in their door. This last visit, a gentlemen came over and thoroughly explained everything including considering lowering my comp. ded. to cut my costs for a market windshield vs. after market. Then also took me out to see what was being done and informed me of couple of features I had on my windshield. Dealer never explained this. I left a National glass repair company after a bad telephone conversation to replace a window due to lack of service and her tone. Was meant to happen. Thank you Westside for the consistent customer service and honesty. read more

West side was reasonable priced and great quality. Would recommend. More words required to post.

I purchased my home in Placitas in February 2019. My real estate agent suggested Westside Glass to replace a window glass that had been broken. I was impressed with the professionalism, price, and speed provided. Since that original window I've purchased a glass shower enclosure and replacement glass for nine additional windows. As with anything there are occasional problems. I've found the real indication of the quality of a company is how they handle things when things go wrong. Bill, the owner of the company stands behind his products 100%. The problem was handled easily and without hassle of any kind. I recommend Bill and Westside Glass 100% read more

Stopped in to Westside glass to get a rock chip repair. They were fast, efficient and friendly. They filed my claim right away and fixed the repair within 15 minutes I was on my way in no time. I will come back read more

Just had our windshield replaced due to long crack that spread from a rock hit. Super fast service. Very nice people. Prices are very reasonable. So glad we didn't go with safelite where it was over 2x the price! Highly recommend! Will be returning for all of our glass needs!!! read more

My windshield cracked yesterday noon. Today, less than a day later the windshield to my Rav4 was ordered and replaced by Bill and his able assistants. They even found that a rubber seal on the right side of my hood had come loose. They re-glued and pinned it, without even a mention or charge. Fast, friendly, best priced service, no need for me to go anywhere else for all my glass needs. read more

David fixed a botched home window repair that was left incomplete from another company. Professional, affordable and timely. Definitely recommend. read more

We RV full time and just before getting to Bernalillo, noticed a chip in our motorhome windshield. We were hoping someone could come to our motorhome but they said we needed to drive it to them. We were assured there was enough room for our motorhome to park when we got there. Even though they were busy when we got there, they were able to do the chip repair almost as soon as we got there. Everyone was friendly and helpful and the price couldn't be beat. read more

I just had a sliding glass door repaired by this company for $180.00 LESS than the H**e A*****r quote. Robert was courteous and efficient and it was repaired (roller assembly) in around 25 min. This Company is the Greatest(Pace Ali)! read more

Rock-bottom prices, friendly customer service, and quality products are what Bill and his team are all about at Westside Glass! Highly recommend this company for any and all glass-related needs. read more

I upped the review by one star because after my honest but bad review the manager called and offered my money back. Said they have a 100% satisfaction guarantee. They did come out and clean up the black rubber smudges left by their installers and razor down a couple of the more obvious blobs that oozed out. The work was not awesome. I have put 6 windshields in this vehicle I have had amazing installs from another company who closed and more than one crappy install including this one. I haven't tested if it's water proof yet. It's like so many places in Albuquerque good enough gets the job done... read more

My initial search was a widely known company and when I found they didn't have any appointments mobile nor shop to repair the driver's side window for minimum 2-3 days I thought I'll google a convenient location. Lo n Behold I came upon Westside Glass and talk about luck of the draw. From my initial phone call to an immediate and meeting staff face to face all rate very high in my book. In under 2 hours I had a new window with very clear instructions including blue tape for window button as a reminder to NOT open my window for a few days. They are both mobile and shop appointments. WONDERFUL!!! read more

Great communication when inquiring about cost and availability. Very professional and courteous, competitive pricing and great overall service. Was able to contact, schedule and get the service performed in a timely manner all while dealing with great service along the way. This will definitely be my one-stop shop for any future glass needs. read more

Just picked up my car from Westside Glass, and I'm VERY pleased! I had a crack in my windshield that was too large to repair, so they replaced it. They gave the cheapest quote in town which was great in itself, but they also were VERY friendly, guided me through every part of the process. The replacement windshield looks better then the factory windshield before it cracked! GREAT PRICE, GREAT SERVICE, GREAT EXPERIENCE!!! read more

My Husband has an Ford F-150. When he got the car the driver and passenger side window were fine. But after a few years the tinting was so bad you could hardly see through them. The tinting had big bobbles in it that made everything blurry. I asked my mechanic Coulter from New Mexico Car Care if he knew were a good place to get the windows fix and re-tinted. He told me about Southwest Glass and we took it in and they got it fixed in 3 hours. They did a great job in a timely manner. They were really nice on top of everything. Thanks again. I recommend them to anyone. read more

Where do I start....? We will start with the phone call quotes, I was calling around from business to business to check prices and availability for my 2006 Mazda RX-8. When I called Westside, I was told it would be $45 per window. All I needed done was my front driver and passenger as well as the rear window. So I asked "Will the rear window also be $45 even though it's larger and will require more tint?" She said "Yep!" So I made the appointment thinking "WOW! $135 plus tax for 3 windows to be stripped and re-tinted!" When I got there to drop my car off I was greeted by the receptionist, who asked an employee to check my tint percentage in order to do the re-tint. We talked and I told him "Passenger and driver front I need 35% due to Arizona Law being 33%. And the rear window the same tint it is right now I just need to replaced because it's turning purple." He then educated me on how they might have to do the back window. He let me know he would possibly have to take the back window off in order to do it correctly because of how tight the back of my car was. He then told me it would be $65/hr IF he had to take off the back window. I said alright let's do it! So I go back to pick up the car and walk in to pay for it. I asked the employee that worked on my car "Hey, so how'd it go? Did you end up having to take the back window off?" He said "No, it's actually bolted in so I didn't wanna break it, so we just did it with it on." I said "Awesome, thank you." So then the receptionist says "Hey (employees name) how long did it take you?" He says "Uhh about an hour and a half" I'm thinking "About? This is my money we are talking about" and then she goes back to the owner and asks him "How much do you wanna charge this one? It took (employee) an hour and a half." The owner then said "Hey (employee) was it hard?" The employee says "it took me a minute! It was pretty difficult" then the owner tells the receptionist "We will go $130.... uhhh $145 actually for the back window." So the receptionist then tells me it'll be about $265. So then I ask her what happened to the $45 per window that I was told from multiple employees multiple times? She says "There is a $65/hr labor fee no matter what window is being done." Which I was NOT told at any point other then if the rear window had to be taken off, which I understood. So the receptionist says "I'll just say he worked on it for an hour so now it'll be $204." I give her my card and pay for it because at this point I am almost going to be late for my 7 month old son's appointment so I didn't have any more time to discuss the matter. On top of all of this my rear window isn't even the correct tint percentage that I had asked for! I DO NOT RECOMMEND THIS BUSINESS TO ANYONE. read more

What a difference! Used the Yelp app to get a quote which I got within a few hours. And Westside got me on both service and price . . . I arrived a little bit early, they got me right in and were done in half an hour (maybe I got lucky but I'll take it)! Price was substantially lower than the "other name brand guys". And don't tell Shannon but she's a keeper! When I called to confirm the quote, she double checked the information to ensure I was getting the right windshield (I was sure she had made a mistake based on the quote I got from those other guys - she did not make a mistake and probably rarely does). If I ever need glass for a car or for the house . . . first place I'll check! read more

Great company! Affordable and fast. They do a good job. Very honest about outcomes. I had a huge star, they indicated that the fill would reduce but not erase the look of the damage. They did state it would stop further cracking. Seven months later and still no new cracks. read more

Outstanding customer service and a very high-quality job. Some small bubbles turned up after the initial tint job on my car, and they corrected the issue quickly and without any additional charge or protest. My windows look great, and I really value a company that takes pride in its work. read more

Very satisfied with my tint from 3 months ago, they also fixed a small crack in my windshield for free last week when I went back to get my windshield tinted! Very happy read more

Awesome Service! Bill and his team make it so easy to get glass replaced! Trinnidad set up the insurance claim over the phone upon arrival. Had work on both our family cars done on the same day. Stellar Performance. Each car was taken care of in less than one hour! read more

This is the best window tinting service that I've ever experienced. The owner was very knowledgeable as far as what I wanted done to my truck. I was in and out in 1 hour and the entire staff was amazing. By far the best Tint Shop in Rio Rancho or Albuquerque New Mexico. read more

After having my 2013 Subaru Outback rear windshield busted due to a break-in, I was stuck with a $1000 comprehensive deductible. This was more than what it would cost me to pay cash to have the windshield replaced, right? Well yes, but not by much! I called around to various shops within Albuquerque, then luckily ran across Westside Glass on Yelp due to their (well deserved) 5 star ratings. They ended up being $150 to $300 cheaper than their competitors, and were able to get me in first thing the next morning. Trinnidad was friendly over the phone and Bill was helpful the morning of my repair, and even gave me a cup of coffee. Of course, the work the guys did was great (they have cumulative experience totaling over 100 years) and it took about an hour. All is well Westside Glass. Last note for those of you who'd rather not venture to Rio Rancho from Albuquerque for auto glass repair: make the trip, it's worth it! read more

I called for an appointment and got one the same day. Once I arrived there was no wait at all. They were waiting for me even though I was a little early. The building was open, well lit, nicely furnished and extremely clean. The employees were helpful, friendly, happy and efficient. I was out the door in less than 30 minutes. The work area was clean. The windshield was high quality. It was a great experience. I give them 5 stars. Bruce from R.R. read more

Like most folks, I found a need to replace some glass in my home. I installed the rest of the windows but found a problem for the threshold glass over each door. The size was just too small to make a complete unit so I embarked on finding a glass company to replace just the glass and not the frames. I was referred to Westside Glass by a couple people that had work done and they were more than pleased so I scheduled them to help me finish the windows in my home. It soon became evident that the previous owner had hired out someone to fix some leaks and had applied a ton of caulk inside the window stops making a huge mess. A lot of contractors would have walked away or figured out some way to get around this problem. My installer just went about his business and right from the start was determined to "DO IT RIGHT". It's what we all hope for yet seldom receive. A hour and a half job turned into over a 4 hour job with no increase in the price quoted. Want a great job done right, then you can certainly count on these good folks. read more