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    Westwater Supply

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

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    6 months ago

    Purchased a furnace from them , very knowledgeable a got us what we needed at a good price even loaded it up for us.

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    Lowe's Home Improvement - Recipe never again lost my business

    Lowe's Home Improvement

    1.8(16 reviews)
    3.5 mi

    It's a toss up between this store and Mansfield. I had expressed interest in a Generac. I needed…read morean estimate and I guess Marion was assigned. I was to be contacted within a couple of days. NOPE. I waited about 10 to 14 days and then submitted a second request. Luckily this time Casey was assigned our request. We made the appointment, Casey was on time and gave us much needed information and his recommendation. My neighbor, who has a similarly sized house, was recommended a 14. We were recommended either 18 or 22. Why the difference? Casey felt our neighbor could run essential things but certainly not air conditioning. Our neighbor spent over $10,000 at Marion Lowes. We went for the larger generator at just under $8,722 all in. Our neighbor had to wait a while and then the installers determined his unit was defective and they had to wait even more weeks. Ours came in reasonably soon and here is where I have a problem with Lowes. We got a notice saying it was being delivered so we cancelled our plans. No generator. Lowes customer service was useless. Hey, I am not hanging around the house for a delivery that isn't coming. Eventually WE put 2 and 2 together. Seems protocol with the company Lowes chose for our installation, CRT, requests the generator be delivered to them first. CRT checks it out and then CRT schedules delivery. No problems with CRT. As a matter of fact, I would either buy directly from them or go the Costco route and have CRT do the installation. Why couldn't anyone at Lowes clue us in. No one there had a clue. We were not even told the name of the installing company. Good deceive work led us to CRT by process of elimination. CRT has terrific communication. We were told to expect an email to rate the process. Nope. So consider this my rating and the only reason I gave them a 2 was because their estimater was competent. Otherwise, I give them a negative 2.

    This is the reason why I haven Been and Lowe's for over a year. Walk in with a walker, clearly not…read morehaving a good day. You could tell my face I was in pain. Walking but yet I walked past at least nine people in the area where I was at. I'm walking up and down aisles looking for what I was meeting. Did anybody help? Did anybody say damn thing to me no!!! this place is just a joke. All they want is your money they don't wanna help you. They don't wanna do nothing. The place was in a shambles crap everywhere. I had to go around stuff to go down aisles something that should've took me about 15 to 20 minutes ended up over an hour and a half!! because nobody wants to help you a woman walk right up beside me and almost ran into me because she was on her phone. She worked there nothing not can I help you you smell? Did you fart anything? The man from here is even worse! Make it better common sense courtesy for your disabled veterans disabled people people wheelchairs walkers you know help us out a little bit more help out anybody unless you're spending a shit ton of money they won't talk to you guarantee you won't be back for another couple years we have a Menards right now in the street. It was just a longer walk for me to get what I needed should've went there. Sorry Menards next time I know never to come back to Lowe's at least Menards will help you people will walk up to you and ask if you need help not treat you like a piece of crap that's on the bottom of their shoe.

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    Westwater Supply - hardware - Updated June 2026

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