We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

I am looking at the result of shoddy work and the result (picture) from summer of 2024. Today is…read moreApril 22 2025 and a section in the back of our garage is bowing and the edges of the strips are not laying smooth with the strip underneath. Also above the front door a section of the stone paneling is lifting.

Riverbrook Construction replaced our roof. The salesman Rob was very knowledgeable and thorough…read more Originally when I set up the appointment Rob had to reschedule, but Caroline from the office called and we were able to work out another time. I appreciated that they let me know instead of just letting me hang as I have had that from other companies. The roof looks great and we are very happy with the workmanship and the follow up from Rob. Every email was promptly answered. The price was very competitive too.

JmJ Construction did an outstanding job rebuilding our framework for our back deck and also siding…read morethe back addition on our house. From start to finish, everything went smoothly. The crew did an amazing job rebuilding our framework for our deck and finding some other problems with our seal plates, thus saving our sliding doors from falling. The crew was efficient, polite, on time, and each day did a great job cleaning up the work site. We could not be happier with this company. I highly recommend JmJ Construction for your remodeling needs.

we contracted with JMJ to remodel our kitchen, half bath, and to change flooring, doorways, and…read moretrim throughout our downstairs. There were some unavoidable delays that extended the job, but in the end it was well worth it. They did excellent work and addressed any concerns we had. We are very pleased with the beauty of the results.

After several delays our kitchen remodeling was completed. Some of the delays were due to…read morereplacement of cabinet defects and other such problems. The workers were pleasant especially Scott who went out of his way to please us with excellent work. We are very pleased with the beauty of our kitchen and its design.

Stay away from this company. Had to constantly monitor deck being installed. When repairs were…read moreneeded, I'd call the office. Requested the owner Jason P to call me numerous times. Never did. Still waiting for another repair. This project has caused so much stress. Oh yeah he will take your money but never come out to see progress. Other companies always involved owner coming out during job. STAY AWAY. If my gate is not repaired by Monday, I will take further action. LATEST UPDATE Owner came out and assessed on Tuesday 6/18/19. Ordered additional materials. Called on Thursday 6/20/19 to say materials were in and he'd be out Saturday 6/22/19. Installed new stairs and made adjustments. Looks so much more professional. Maybe they should consider letting go of a crew that can't do the job.

Do not buy from here if you can help it. They installed a shower for me. It took longer than they…read moresaid and cost more than what they said. They pulled the old trick of making a quote, pulling it apart, and then saying there was more work than they thought. I paid almost double what we had agreed upon. Then, it had a lifetime warranty, thank God, because it broke down and cracked 6 MONTHS later. I called them 5 times before they would make a time to come out. It took about a month. Then, once they did, they sent someone out to look at it, and no one else for weeks. Then they finally fixed it, by patching the cracks with ugly white paneling. I had paid like 7 thousand dollars for a beautiful purple shower and now it has big white patches down the corners. It's a huge huge, disappointment, which I am still paying on. What a let down.

use local my butt...I regret trying to support local businesses as Arnold's home improvement…read morebathroom remodel has been the worse experience of all home improvements I've done to date. The communication and lack of knowledge from the office is pitiful. Bathroom remodel and they left me with a non working toilet. Multiple times they scheduled the installer to come back and multiple times they canceled or rescheduled those appointments. Absolutely no consideration for my time as I canceled or rescheduled personal appointments to accommodate the installer coming back, which they again would reschedule and/or cancel. Terrible choice on my end for going local. I'm baffled how they stay in business with such terrible customer service.

We ordered 5 large replacement windows. They said it would take a day to install. Service people…read morearrived late, did not finish in one day, didn't show the next day, said they would come the next week, came late in the afternoon and still did not finish. Meanwhile all window drapes remain down, furniture moved out of the way. They say they will be back next week. I am not hopeful. Nice product, horrible service.

Never showed up to even do a simple estimate. Appointment was scheduled days in advance and yet…read morethey still could not show up.

In june of 2021 I paid Exterior Qualities $3,575.00 dollars down payment to re-side and replace…read morerotting wood on my garage. Iwas told that work would begin in August 2021. When August came and went, I called them and they promised it would be done in September. Then October. Then November. Could not reach Them all winter. In the spring the owner called my wife and promised they would get on it right away. Nothing happened until August of 2022, When I demanded my money back, owner promised the money would be returned in a few weeks. It is now the end of November, 2022.The police have tried to locate the owner with no success. I now have to pay to file a civil suit to reclaim my money, but have been assured by the clerk that unless they can locate this lying cheating bag of s**t, I stand no chance of ever getting my money back.

From the owner: Specializing in: - Roofing…read more- Deck Builders - Sunrooms & Awnings - Garages-Building & Repairing - Patio Builders - Siding Contractors - Roofing Contractors - Fence-Sales, Service & Contractors - Home Builders - Building Contractors - Bathroom Remodeling - Basement Finishing