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    WF Auto Mall

    1.0 (1 review)
    Closed 8:00 am - 12:00 pm

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    7 years ago

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    Texoma Motorcars

    Texoma Motorcars

    2.3
    (3 reviews)

    We went to purchase a vehicle and was put into a Jeep Renegade, day of purchase everything ran good…read moreso we went ahead and signed paperwork. On the way home we hit a pothole and didn't think anything of it. Later that afternoon we went to get dinner and noticed a awful noise coming from the front driver side fender well. We immediately parked it and next available day took it back to the dealership for it to be fixed. They fixed it and said that a bolt in the brake caliper had mist of shot out when we hit the pothole, clearly the bolts weren't tightened, we took it back home and felt a slight vibration but didn't think anything of it. Within the next couple of week that vibration became so severe we were no longer able to drive it without it vibrating the whole time. We called the dealership and a sales person said we needed to contact our financier and after calling them they said they didn't have any record of our contract and that we needed to contact the dealership. After contacting the dealership after calling over the next 5 hours we told them we would be bringing it in the next day. The next day we brought it in and explaining to the manager what happened he had it looked at and called the finance company and they told them I would be being the car back. Once the car came back from being checked out we found that the cars had an axle failure which they tried to pin on us for hitting something big when in reality it had been from the small pothole on the way home that day. The manager tried to resurrect the deal with the finance company and they said that we would have to either have more money down or return the car and if we returned the car that we would have to pay for the mileage. After talking between ourselves. We decided to return the car. We were told that whatever money was left from our down payment after paying the mileage fee, which was never brought up during signing and the manager didn't even know the correct amount, would be transferred back into our account. We never received anything. Until a couple weeks ago, I received a message saying that we had a check waiting for us at the dealership and after driving to pick up the check it was the remaining down payment that was dated nearly a month ago. The check was signed on Jan 11, 2023 and we were not aware until Feb 9 when we were told and I went to pick it up. Do NOT go here, seems nice at first but then if something happens to the car they try and claim it's your fault and can't get contracts sent out. We even had to sign 3 different contracts and the price of vehicle changed on every single one!!! Do not go here unless you want to get screwed over.

    Best place I have ever worked with! They worked hard to get me approved with not so great credit…read more The first dealership I've ever been in where they were honest with me rather than telling me just what I wanted to hear.

    WF Auto Mall - usedcardealers - Updated August 2026

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