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    Stett's Autos

    1.0 (2 reviews)
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    Services - Stett's Autos

    Auto engine repair

    Auto no-start diagnosis

    Fuel system cleaning

    Stett's Autos Photos

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    Windshield Installation & Repair
    Responds in about 40 mins
    New on Yelp
    Car Inspectors
    Responds in about 10 mins
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    8 years ago

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    Hacked A.

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    11 years ago

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    This is a review for the auto web expo plano service department.... Since Travis take over 1…read morebelieve 2 years, the service is 5 stars plus, Travis is everything you expert and hope to be,! recommend service and Travis no doubt about it .........

    **** BUYER BEWARE ****…read more What started as a great experience quickly turned into one of the most concerning vehicle purchases I've ever been involved in. I was specifically told the vehicle had brand-new tires on the rear and their vehicles are in excellent condition as they deal with a lot of online and out of state purchases making it hard for customers to see and test drive first. After taking delivery, I discovered the tires were nowhere near new and the front ones were a huge risk (see pics below). Being misled about a safety-related item immediately made me question the accuracy of everything else I was told. Things became much worse when the financing issues started. The dealership later contacted me and said the deal needed to be re-contracted because the lender requested proof of income for my wife. I've requested to see the submitted documents to the lender as the application we submitted clearly stated she was a home maker with $0 income. During that process, I was instructed that if the bank called, my wife needed to tell them she was self-employed and earning $4,000 per month. The 3 re-contracts has caused me to pay my next payment for my trade in out of pocket to prevent a 30 day late mark on my credit. The problem is my wife is actually blessed to be a stay-at-home mom. She does not have to work, is not self-employed, and does not have her own income. To make matters worse, I later learned the vehicle had a CarFax report showing moderate damage with an accident reported. The whole underside of my front bumper is trashed with shredded fiberglass. (See pics below for crazy amount of damage to the bottom of my front bumper). This information was not presented to me before I signed the purchase documents and took delivery of the vehicle. In fact, I was not made aware of the CarFax report until after I had already signed, funded the transaction, and been in possession of the vehicle for approximately five days. Had this information been properly disclosed before the sale, it absolutely would have impacted my purchasing decision. The difference between the communication before and after the sale was night and day. Before signing, I received constant communication and immediate responses. After the deal was funded, support became nearly nonexistent. Between the misrepresentation of the tire condition, the financing issues, being instructed to represent income that did not exist, learning of a moderate damage CarFax only after taking possession of the vehicle, and the complete lack of post sale support, this has been one of the most disappointing automotive transactions I have experienced. I would strongly encourage anyone considering doing business here to inspect every inch of their vehicle, independently verify all representations, obtain and review the CarFax before signing, and carefully review every document associated with the transaction. Based on my experience, I would not do business with this dealership ever again.

    Stett's Autos - autorepair - Updated July 2026

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