Worst company I've ever dealt with in terms of auto transportation. They picked up my car and kept…read moreit idle for nearly 2 weeks before transporting it. Would highly discourage anyone from using this company.

My daughter was moving from Delaware to Los Angeles and the original plan was my husband and I…read morewould drive cross country with her belongings because every quote we got was in the 5-6000 range! I packed some of her belongings only to find out the week before move we couldn't get the trailer to move her! I called around to find a cross country mover and was receiving quotes higher than 6000! I found State to State moving on Yelp and was desperate at this point as we were needing to be out of her townhome within a week. I was received a quote that was more reasonable than I got anywhere else! Moving day came and they movers who arrived were hard working, knowledgeable and great! I couldn't have asked for a better moving team. They also kept me informed of where they were all along the cross country trip. In Los Angeles the movers again were the kindest, hardest working guys imaginable! Everything itemized and arrived in good condition. I can't tell you how relieved I was that State to State movers turned out to be better than I could have imagined. I also shipped my daughters car cross country with them and a great experience all around! What could have been a horrible disaster turned into a wonderful blessing!

Tony G is very responsive to his potential customers. I got a quote from him for both options for…read moremy move in less than an hour from when I asked for it. While I did not use the service, it's not for lack of desire. I had to drive to my destination for entirely unrelated reasons. If I had more than one car, I definitely would have used them. The price is very reasonable, even for cross country. Others I checked quoted almost 3x the price these guys did.

Big thank you to Philadelphia Car Transport for transporting my brother's motorcycle safely back…read morehome. We were in desperate need for a car shipping company to help us and luckily, Philadelphia Car Transport made us feel at ease and took care of everything very safely!

The broker, Montway, provided timely service and the carrier, Krisstal, was available via text and…read morecommunicated well with updates. The car was delivered on time and in perfect condition.

The reviews I found prior to contacting with Montway looked good. Wish I had seen the Yelp reviews…read more I contracted with Montway on 4/1 for first available pick up on 4/3. I paid their broker fee and was told I could pay cash to the carrier for the balance. On 4/9 I got notice a carrier had been assigned and would contact about pick up. 45 minutes later I was called and asked if I had another contact number for the sender as they couldn't reach him, the driver would be canceling in ten minutes if we couldn't get the sender because the truck is in the area. So that was canceled because we weren't given the hours of notice we were told we'd get. On 4/11 I got notice that it would be picked up on 4/12 (Sunday). It was picked up. The eta was listed as Friday 4/17, I thought that's fast, great. On Monday, after the car was picked up, I was sent a text from the actual carrier asking how I was paying the balance, and that they do not accept cash. So I told them the motor carrier that I contacted with specifically said to pay cash, and I'm not paying with zelle, PayPal etc etc. So this went on for days with the carrier and the broker, and the eta was never updated from Friday the 17th. So I had to rush to a bank after work to get a bell check for Friday. Friday came and was late when I reached out for an update and was told it would be saturday. Saturday basically through the whole day no update, so I reached out again and was told Monday. Although I was promised Monday the car again was not delivered. On Tuesday i was told by the driver that the radiator in his brand new truck needed to be replaced and he had just picked it up at the dealer. So even if the broker didn't know the truck was having issues the carrier certainly should have known. Not only was the truck having issues but he was three large states over. The driver told me he would be there Wednesday. On Wednesday when the driver didn't update me I called him directly again and he told me it would definitely be Thursday. Thursday morning he called and said his last delivery before me was finally complete and he would be to me within a few hours, and he was. So although I was told the ETA was Friday , Saturday , Monday , Tuesday , Wednesday, I finally got the delivery on Thursday. TLDR: Communication is terrible, scheduling is worse, the disconnect between the broker and the actual company doing the hauling is pathetic. I'm not sure what the answer is because the brokers all use the same haulers and the haulers don't seem to care about communication, only efficency. And I realize in trucking that things need to be efficient if you're going to be profitable, but you cannot ignore your customer and you have to let them know what's going on. Even with all the scheduling issues, as I told the driver when he promised Wednesday and then on Wednesday said it'll actually be Thursday: I don't care what day it is, just give me a truthful answer so I can plan around it. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Edit to their response - while I had issues with the carrier, the bulk of my issues were with the broker, Montway. THEIR inept communication is where the majority of my issues started, THEIR terrible scheduling and over promising and potentially lying is where my problems started. Not wth the carrier. The carrier was just a continuation of the problems that I had with the broker. The comment about 20000 different carriers just agrees with the fact that all brokers are dealing with the same haulers, and you need to select the best broker to get t the best service because it all starts there. IMO I did not select the best broker. I would not use Montway again. ​​​​​​​​

Had a great experience working with them during the pandemic during a cross country move. They…read moreprovided me the driver's phone number and was able to give him the car in the Home Depot parking lot. He documented any scratches on the car then said he would call me in 3-4 days after transporting my car across the country on the truck. Upon arrival, they gave me a call and there were no issues with the car.

From the owner: Need to ship your car from point A to point B? You've just found the perfect company to assist you…read morewith that. Our crew has the necessary expertise and knowledge to safely and carefully ship your car to and from almost anywhere within the United States! Here's what we bring to the table: * Instant, online auto shipping quotes by chat, email or phone * Open or enclosed carriers for your vehicle * Fast, reliable door-to-door shipping * Flexible pick-up and delivery options to meet your busy schedule * Driver teams with scrupulous driving records who oversee the safe loading and safe unloading of your vehicle * Representatives available to answer your questions and concerns 24/7 All our drivers are highly trained and have considerable experience in long-distance auto shipping. Therefore, they are able to overcome any issues that may arise during transport. We screen each driver thoroughly before adding them to our panel. This way, you can rest assured your vehicle is in safe hands at each stage of the transit. Plus, their considerable experience ensures they are well-versed with the best routes and familiar with the transit requirements. Your cargo will reach your destination on time and in pristine condition, without any risk or hassle. End your search now, because you've just come across a reliable, fully insured & licensed auto shipping company that will treat your car with the care it deserves! Get in touch with us to learn more about our auto shipping services.

This is the review I sent to Rosa del Monte…read more 1 Star - Extremely Disorganized, Poor Communication, No Accountability Our experience with Rosa del Monte (Puerto Rico / Philadelphia) was deeply frustrating and disappointing from start to finish. We shipped a pickup truck on October 17 from Puerto Rico. We were quoted $1,800, but upon arrival at the Philadelphia facility, they refused to honor the quoted price and instead demanded $3,000. Only after a lengthy conversation did they finally agree to honor the original quote. This should have been our first warning sign. On November 29, we received a formal letter from Rosa del Monte (receiving destination) stating that the truck was ready for pickup. We went in person and were told we needed to pay the taxes, which we did immediately. We were then informed that the truck still needed to be inspected and that this would take about one week, after which they would call us. That call never came. For weeks, we called twice a week, every week. Each time, we were told the same thing: "Please leave a message and someone will call you back." No one ever returned our calls. The person answering the phone was consistently unwilling or unable to provide any information beyond repeating that script. Finally, on January 9, after nearly six weeks of silence, we went in person to investigate. Only then were we told--very casually--that the truck was ready for pickup and had apparently been ready all along. We were also told they had "called and left a message," which never happened. There were no missed calls or voicemails--at any point. Adding insult to injury, the November letter explicitly stated that daily storage fees would begin after December 1. The fact that no storage fees were charged strongly suggests this case was forgotten, neglected, or improperly tracked rather than actively processed. The most disappointing part of this entire experience was the complete lack of accountability. No apology. No acknowledgment of the delay. No explanation. When we later called to file a complaint, we were laughed at and told: "This matter is resolved. We don't see what the issue is." The issue was never the truck alone--it was the weeks of silence, misinformation, disregard, and total lack of customer care. All we asked for was a basic apology for how poorly this was handled. We didn't even receive that. This was a terrible experience--one I would not wish on anyone. Based on our experience, I cannot recommend Rosa del Monte to anyone who values transparency, communication, or professionalism.

I guess I was lucky. I had a great experience at La Rosa Del Monte located on 5th St. in…read morePhiladelphia. Elliot took great care of our needs, and we are greatly satisfied with his customer service. We were told that our furniture and boxes were to arrive 6-8 weeks from pick-up and to our surprise it actually arrived 3 weeks later. The delivery was super smooth, and the guys were very careful with the furniture and in general with everything we had delivered. We will definitely recommend LA ROSA DEL MONTE to our family and friends.

Run away! Do not use this company under any circumstances !…read more This company sent me a contract for $300 to move my car from Scotts Valley, California to Redondo Beach, California. You can see in the photos the agent promised to deliver the car by May 15 . After signing the contract, the agent proceeded to ask for more money . He refused to transport my car for the amount agreed-upon. He also refused to void the contract. He tried to say I owed $200 for cancellation. My car is still has not been transported. When I asked for email proof that the contract has been voided, he responded that his email does not work . Beware!!!!!!

*warning* Scam/ deceptive business practices. Do not do business with this company. Company refused…read moreto render the service for the agreed upon amount in the contract, unless I paid an additional 60% on top of what the contract stated. Now they are refusing to refund my $200 deposit or return my calls. My car was never shipped. Had to drive it myself from Phoenix to Houston. Absolute nightmare. Don't fall for the cheap price, you'll end up paying for it literally and figuratively. Update my car was supposed to be picked up on 06/05/2024. It's now 06/16/2024 and my car is now in Houston BECAUSE I HAD TO DRIVE IT THERE MYSELF. And they still will not refund my money. F*** these people. I've attached a copy of contract. 6/19/24 update - I've accepted the fact that my $200 is lost. Avoid doing business with this company.

Do not do business with this company. They are scammers. They booked a reservation for me for a…read moreprice of $550. I paid the $100 deposit via Zelle. Stayed in contact with them constantly about my pick up and drop off procedures. Have tons of emails and text messages confirming all correspondence. Oliver and John kept promising that the transport was on point and then...after several correspondences 3,nights before pick up they call me the next evening, after all of their reassurances they told me that someone would be there to pick up my car but the fee had to go up to $850. Are you crazy? They asked me to consider what is going on in the world and understand their position. Then they had the audacity to tell me that if I cancel my reservation they were gonna keep my deposit as their reservation fee. They not once provided me with a contract nor did they explain their terms and conditions. All agreements were via text and emails. THEY ARE SCAMMERS. DO NOT TRUST THEM. I HAVE THE EMAILS AND TEXT MESSAGES PROVING THAT THEY BREECHED THEIR AGREEMENT. I WILL BE PURSUING FURTHER ACTION IN A DIFFERENT ARENA. THEY WERE PROBABLY GOING TO HOLD MY CAR HOSTAGE BY INFLATING THE COST UPON DELIVERY. THEY CAME HIGHLY RECOMMENDED BUT THEY ARE NOT NOT NOT HONEST AND USE SHADY BUSINESS PRACTICES. DO NOT FALL FOR THE SCAM. Since I have posted my review they are harassing me about removing it. The truth is the truth. They want me to take my post down and they would refund my money by the end of the day. Now why would I trust them? Not only are they texting me they are calling me as well. They should have been transparent for the onset. This does not end here. I should have been refunded once they breeched the contract. This is what they are sending me: Hey we got that you have posted a bad review on our website. Please remove it my accounting department is ready to refund your money. They sent this as well: I do not want to bother you anymore, market is getting fire and everyone is suffering from fuel problem, if you can remove the negative i will promise you will get refunded by the end of the day ! Then on top of that they called me saying wrong number. HARASSMENT. They should have done the right thing.They never offered me a full refund. That is all I asked from them. They promised a refund by the close of business and they have failed to do so. Do not trust them. They are continuing with the lies about them offering me a full refund of the deposit immediately. Had they have done that we may not have been there. The so called manager was rude a belligerent. When requested a refund he refused. Here is the text messsge they sent me when I asked for my refund: We are cancelling the order according to your request and we will keep the reservation as a cancellation fee. I never requested to cancel. They said that because I was refusing to honor the inflated fee they were going to cancel my reservation. This was my response I did not request cancellation you change the price. I am not confirming anything and again refrain from contacting me.. As you can see this company is not reputable. They have yet to refund my money and it's nearly 7:30pm.

Working with this transport company was an absolute breeze. From start to finish, they were quick,…read moreprofessional, and easy to work with. Their communication was clear and they were very accommodating to my schedule. I will be sure to use them next time I am in need of vehicle transportation