Walking into B&M Tobacco Smoke Shop feels like stepping into a friend's house. The staff always…read moregreet you warmly, making you feel like family from the start. What really sets them apart is the trust and comfort they give, you can even grab the items you need straight out of the glass enclosures, which shows how much they value their customers. Every visit is welcoming, easy, and genuinely enjoyable. Hands down, the best smoke shop around. I recommend this smoke shop! I am lucky to be able to have e a B&M around me

Great selection, good prices, and very friendly staff! Alw…read more Went to another smoke shop yesterday and the pricing was outrageous. I remembered I came to B&M a few weeks ago and the pricing is pretty fair so I turned around and went back to this one. Would definitely recommend to everyone

This is my favorite smoke shop! Ronnie is always super helpful, great customer service! You'll…read morealways be taken care of here.

Employee was very Rude! He can really improve his customer service skills. Went in for a Cigar,…read morenot friendly at all.

I had a great experience at CHIEF TOBACCO VAPE HOUSE! Veronica helped me out and she was an…read moreabsolute sweetheart. The service was fast, but still super friendly, which is rare. Most smoke shops just rush you in and out, but here I actually felt welcomed. They had more than enough of what I needed, and the whole vibe was just different in the best way. Thank you, Veronica, for making the visit so pleasant! I definitely recommend this shop. Oh and thanks for the free

This place is a fucking joke I got a vape 3 days ago and it has been hissing since I got it , just…read moreto realize the hissing noise is getting rid of all of its juice . So I go in to talk to the person I talked to on the phone and the girl is a BITCH , teach your employees how to work with customers or have a fucking manager around .

Alright, I'm going to start by saying I've been coming here on and off for almost two decades, with…read morehuge gaps of time between some years. In all this time I have to say that the folks that run this place are awesome! When I first set foot here it was in 2006 and that was to buy a box of good cigars for my mentor who mentored me through my first career oriented job. The owners at the time Larry and Larry were absolutely awesome! Recommended that I grab a box of davidoffs millenium blends, cost me a pretty penny, around $200 in 2006!!! But boy oh boy they were worth the money. My mentor was thrilled, took me back here to have my first ever cigar with him. We smoked and chatted with Larry for about an hour and he even showed us his collection of classic cars while we were here. Since then I've been back a number of times. With hindsight I've discovered that this place is great and it's run by folks with a no nonsense and no BS attitude. They won't kiss your ass and beg you for sale, if you're there to explore and come in with respect and a desire to learn about the art of cigars they will spend the time to go over the details and help you find what you like in your price range. Now for all the naysayers who left reviews for cigar time, I'm going to venture my own estimate and say that they likely came in looking for swisher sweets or something along those lines and expected white glove service for what's considered to be a very poorly made and designed cigar. So all I have to say is that if you come in thinking that you're going to get white glove five star service for something like that you're sadly mistaken. But if you come in here with a genuine curiosity to learn about cigars that these guys will help you all the way. For the more if you come in here, knowing what you like and your back respectful and you don't waste time these guys will get you exactly what you need. I'm going to continue to come back here for my cigar needs. Sadly, to say one of the owners passed away two years ago, but the remaining one, is still a great guy and if you approach with respect and don't expect the moon and can appreciate a dude with decades a wisdom and maybe a slightly crass attitude you won't be disappointed! Smoke away folks!

Great service the guy there was very nice and was great in helping choose cigars. The Arturo Fuente…read moreGran reserva was great and paired really well with a glass of glendiddich 15 year.

I am not a smoker; however, I will stop at random liquor stores and smoke shops on occasion for my…read moreweekly allowance of lottery scratchers as you just never know what you might win at these ma and pa businesses! Store was very small but clean and the owner was cleaning the outside with a weed blower. He had very few scratchers in stock but I was happy to purchase what he had but he went to the back to get more packs and took about five min restocking before he asked which ones I wanted (I just wanted to get in and out of there, hence the four stars).

They have Djarum Black clove cigarettes at a good price. Service was friendly. No complaints…read more There is a fee to pay with card so bring cash if you can.

Big selection of flavored pens, Max Flow or Flum, other brands. I'll update when I have the names…read more Selection, the hours and customer service is what keeps my business here.

Beware: Defective Products…read more I bought a product from this store on September 4th around 3 pm. It worked fine for about two weeks but then stopped working on September 20th, with the light flashing red repeatedly, even after charging. The item cost me around $39.99, so I thought getting an exchange would be straightforward since I liked the product. But I was wrong. When I first went back to the store to request an exchange, I was told to come back the following week when the manager would be available. After questioning the employee, he mentioned that only the manager could handle exchanges and that he would be there on Friday. The staff member claimed he couldn't assist further as he "just works there." I agreed to come back then. When I returned, a different employee was present. After explaining the situation, he called someone (presumably the manager) and spoke in a foreign language. Instead of offering a solution, they tried to push CBD pills on me, despite me wanting an exchange for a THC device. I explained the difference between CBD and THC, but they clearly didn't understand. Frustrated, I left and decided to try again the next Friday. On my third visit, yet another person was there. He also claimed he couldn't help and mentioned that the employees are afraid to even ask the owner about exchanges due to fear of reprimand. I've been a customer since I moved here, but after this experience, I will no longer shop at this store. It's now October 21st, and I'm still getting the runaround with no resolution. The workers being too scared to approach the owner is a huge red flag. I'll be reporting this business to the Better Business Bureau, as it's unacceptable to sell a defective product and refuse a reasonable exchange request. Save yourself the trouble and shop elsewhere.

I walked in first time to this shop because I was looking for a specific vape and the owner was…read morevery helpful on trying to accommodate on what I was looking for by the time I left the store I took some extra stuff that other smoke shops don't have and I been to a couple of them before arriving here. I would suggest this store for their variety of inventory they have in stock and if they don't have it the Owner would place order for you to get delivered to location without extra charge and prices are very good.

Terrible place. Rude. Service very rude and rush you for no reason! Even if the store is…read morecompletely empty! Apparently the owners have something more important to do then make sales!! I live right down the street from this store and I rather drive further to get my bong and bowl. Go somewhere else don't wast your money here!

Dope store. They got Pokémon and one piece cards. The employees and shop owner are very nice and…read moreknowledgeable about all the vapes and cards

Zero help bought vape products and the next day some dude with long hair told they don't sell itread more