I paid for a #1 with cheese, no pickles and easy mustard. I went home and realized that I received a cheeseburger dry. I spoke to Jose that said he would remedy it. When I went to the establishment this Jose said I did not speak to him but he will rectify. What I got was a hamburger with no pickles. Where is the cheese I paid extra for? If the operating manager can't get it right, who can?. Ridiculous read more

This store and it's service, A1. Some places are like family. Like Cheers, where everybody knows your name...lol. But breakfast options are amazing, and affordable, with quality at this Whataburger. I'll drive miles, just for the comfort. Ms. Ruby, and Anette are the heart of this place and is always noticeable and helpful. read more

Whataburger - Breakfast Platter, with add-ons - Burgers Near Me - Atascocita, Texas

The wait time at night during the week, they asked me to pull into second line but the wait is like 40 minutes like they making the food to order... read more

I could tell they were a bit overwhelmed from the drive thru but i guess all i have to say is do better, burgers were mid read more

Whataburger - Burgers Near Me - Atascocita, Texas

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Service is extremely slow ranging around 20+ minutes to receive a fast food order when in person. Majority of the time the orders are not correct...don't order through their app either because what is a 20-30min delivery time turns into an hour and a half before you get the order because the deliverers cancel the delivery so a new driver has to get assigned. Terrible location to do business with as they appear to be okay with their business ethics. read more

Oh, Whataburger. You have failed me and certainly others in the original, tasty, and go-to hamburger that was a Texas tradition. Nothing is worse than a re-do of a classic meat patty, cooked to order, with your favorite toppings. Just in this year, I've received several pre-cooked patties with a dry bun, and no-so-fresh veggies. I don't know what is going on, but I am leaving Texas and Whataburger behind. I'm sorry the need arose to change up the best burger on the planet. The service is usually (mostly) good, with few mistakes in preparation or customer service. Keep up that good work. The ambiance at Whataburger is decent. The restaurants are always clean, and your order is brought to your table, with condiments and napkins offered with a pleasant demeanor. read more

I work in the medical center and occasionally stop by this place for lunch. Every time I have visited this place, I have had some sort of problem: mixed up orders, extremely long wait time, rude staff, etc. I stopped by for lunch on Saturday (8/21/23) and place on order that totaled $11.29. I had $12 cash which I tried to give to the cashier and she refused to take my cash because one of the one dollar bills had a small tear in the corner. (See photo). She justified not taking my cash by stating that worn out and torn dollar bills don't go into some kind of bill loading device. Who does that? Is that what customer service has come to? I decided to cancel my order and take ALL Whataburger restaurants off my list of places to eat. One Star us the lowest rating I can give. That is two stars above what they earned read more

Whataburger - The dollar bill I tried to use to pay for my order - Burgers Near Me - Atascocita, Texas

Bro these mfs forgot my burger in my bacon and cheese burger. What's a burger without the patty . read more

Whataburger - a bacon and cheese sandwich - Burgers Near Me - Atascocita, Texas

I did an order for curbside pick up and added the number and they kept asking me if I was so in so so they can give me the food and I was none of those names. Than someone said you owe $36 and wanted me to pay when I paid through the mobile for curbside and I told her I already paid. She went to several vehicles asking for that money. An hour goes by and then they tell me that my order was already picked up and I told her no it hasn't I've been here waiting for an hour so basically end of the story they gave my order to someone else and I had to wait additional time for them to make my order again. This is so frustrating and so unorganized. Why have curbside numbers for pick up when they don't even pay attention to that. You guys shouldn't be asking people for their names and walking back and forth. read more

Whataburger - the front of a restaurant at night - Burgers Near Me - Atascocita, Texas

I ordered for delivery & it arrived super quick. Chris delivered it and he was super nice. great service. food was yummy and still hot. only complaint is i didn't receive straws but it's okay. i will be ordering again! read more

Been too many times and usually the fries are old and cold. This visit they were warm but over-fried and crunchy.

S. L. O. W!! This is an example of a fast food restaurant that is relying on its Texas roots and not the quality of service or food to get by. It's literally the slowest whataburger in Texas. Prove me wrong. The staff is always been nice to me and my order is right 9 out of 10 times. But can someone please light a fire under their ass?! Sheesh. read more

It would be fantastic if you guys would just listen instead of talking everytime I did. Supposed to be a Coke Zero for my diabetic girlfriend and a Coke for me but you missed that. I ordered 2 justaburgers and paid for one. It's not the first or last time y'all will mess up my order but needless to say it's just really annoying y'all can't get your ish straight. read more

Went to drive thru. Was told to go in line B. Waited forever for food. Saw a bag by the window sitting there. Honked at them and it turned out it was our food. They finally brought it out but they would not make the person in front of us move despite our telling them we had an emergency. Finally honked and the person in front of us was nice enough to move so that we could leave. The owner needs to educate the staff. If orders are ready, get them out and get the people out of your line. I'll never stop here again. I'd rather make a peanut butter sandwich and eat in the car. read more

I Ordered 3 shakes on the app for pickup, Strawberry, Peach & Chocolate, when I arrived they were out of Chocolate... I understand that happens, so I called my wife and she said she would settle for vanilla instead. When I got home I discovered all 3 were peach, I know that's a first world problem, but after a stressful day it was just another thing to ruin it, WhatADisappointment! read more

If I could be give this place 0 stars because thats what they actually deserve. I was told to pull forward to wait on my food. Still waiting on food I have been waiting for over 30 mins. I got in line at 10:15 placed order at 10:20 and it's 10:59. About 7 cars behind had received their food and left. Terrible location. Received food at 11:02. read more

Me and my girlfriend came in here at 9:49 and we waited for 35 minutes. This places service was completely garbage, I asked where is my order and they said they haven't even started making it. We were the only ones in the restaurant without food. read more

I go to Whataburger all over Texas. And for the past 15 years, the Atascocita location is by far the worst location I've ever been to. And that's for 15 years running. Very poorly managed. read more

I just want to say...whomever made my spicy chicken sandwich at 2:15 10-21-2022...Friday Morning....Just WOW!!! i was undecided between the spicy chicken sandwich, the number 1 and the taquito! i asked the box to pick one, and they picked that chicken sandwich! All I have to say is....WOW WOW WOW!! That person put their soul into that sandwich. Firstly, the experience from the talk box, to the window, to the food was just emasculate!!! I appreciate this What-A-Burger here in Humble. Thank yall for this late night hunger experience! And to the person who made my sandwich, open your own restaurant!! I'd be your customer!! read more

WORST EMPLOYEES EVER. Do not leave before you thoroughly check your food is correct. The people that work here are legitimately incompetent. They manage to make very simple orders completely wrong For example, one morning last week I went inside to order a sausage and cheese biscuit. Just that. No side. No drink. No condiments. Literally said "can I have a sausage and cheese biscuit please." The lady says do you want egg? I said no. She asks "for here or to go," I say, "to go." They bring out my biscuit a few minutes later as a dine-in order, which is whatever.. so I just grabbed the sandwich off the tray and left. I get to work and unwrap my order and what do you know.. egg. Amazing she only asked me two questions and managed to do everything wrong. It was also not busy at all. Now. I literally just got home from stopping there after work. There was only one car in line in front of me in the drive through. I ordered a kids cheeseburger with a dr pepper. Nothing special. I drive to the pay window and give the girl cash. I wait for my change (it was only 3 cents) and the girl comes back to the window a few minutes later and says oh I forgot you had change I'm sorry (like she can't give it to me because she already closed the register). I just said ok it's fine because duh it's only 3 cents but it's kind of the principle of it lol. I get to the next window and another girl mumbles something that I made out to be "just a burger." I couldn't understand her so I asked if it was a kids cheese burger. She said yes. I just got home and opened my burger y'all... There's no cheese. I get in the scheme of life this is not a big deal. But I don't understand how these workers manage to ruin every order I place and pay for here. ... and these people want $15 an hour maybe at Chick-fil-A! read more

A double cheeseburger always hits the spot. The Whataburger fries are always excellent. Sometimes the drive up line is a little long but that's because the food is so good. read more

I wish there's an option to give 0 stars to this place !!!! It's the worst place to purchase anything .. every time I go they missed something Honestly they need to review their employees and fired those who repetitively do wrong starting with the management . The only thing they know is to say I'm sorry I wish we can go back and do things better , really just do it!!!!!!! Never go back again give them to many chances . "I'm done". read more

Cashier seemed new. Food quality was horrible spicy chicken sandwich sat on the counter while the fry person walked back and forth worried about some pies. When all she had to do was put the fries in the box with the tenders that were already made which they forgot to put the cooking timer on smh I saw two Managers on duty they lady was moving seemed to be helping the guy was just standing there with his clip board. With no worries or since of urgency to help get the orders out. This was once one of the best whataburger locations... When I left there were about 15 cars in drive thru. Employees seemed to be under the influence. And none of them changed their gloves the whole time I was there waiting on my food for about 30min male manager had a beard so did the grill guy last I remember those are dress code violations for hygiene I hate to do this and leave this review, but y'all have to do better there were way to many employees there for it to take so long to get you food.........My Spicy Chicken Sandwich was Soggy when I got home but dry in the inside like wtf for the money people spend on food and y'all handing out leftovers quality food it's unacceptable... read more

Worst customer service I've ever experienced! They are extremely slow and then my food was cold. Don't recommend this place at all

The cashiers are always a little sassy but they're fun. The Texas toast on the honey barbecue chicken strip sandwich is always smushed and the cheese is never melted but I get it anyway. I'm afraid of trying new things. I'm afraid of a lot of things. I'm very afraid. Janet come back. read more

This Whataburger never disappoints!!! Their food is always fresh and their cashiers are great! The cashier (Heavenly) who helped us tonight was awesome! She saved us money by suggesting an item on the kids menu for our daughter. read more

The orders are often wrong, but at least the food is cold. Statistically they are bound to get it right eventually.

Anytime you order, DON'T expect ketchup, napkins or straws. It's also wrong %90 of the time.

This location has been a favorite for me for a few months up until this past week. I ordered a "fav" from my app and was under the impression that it would come how it always does but it didn't. I went to address the issue but I received the nastiest attitude from a miserable manager by the name of Jose. It's sad that the teens working there has more respect than he does. I won't be returning here especially after hearing how the employees are mistreated by him ! read more

I had breakfast at this location today. Jalapeno cheddar biscuit with sausage, egg, and cheese. I have never had any issues eating here in the morning. Food is always hot and and comes out to the table fast. read more

Whataburger - Breakfast - Burgers Near Me - Atascocita, Texas

This isn't fast food, this is slow food. I got there at 10:10pm and didn't get my food until 10:31pm. My burger was already cold by then and the fries were cold too. Definitely disappointing. Not worth the wait nor the money. read more

Last time going to whataburger. I guess they speak or cimmunicate on englishcause everytime i go they f up my order. I font understand i speak calm and clearly on what i want. But yet this people want 15 an hr to f up my order. read more

Best buttermilk country biscuits and ALWAYS hot n' fresh! Sausage gravy is pretty good too for a fast food chain...almost as good as my biscuits and gravy. Definitely the place to go for a great tastin' quick breakfast without the mess!! Only recommendation, PLEASE give utensils & napkins to those whose meals are next to impossible to eat without them!! Oh, Whataburger spicy ketchup is the BOMB!! Thanks for the HOT breakfast guys. read more

Whataburger - Best buttermilk biscuits and sausage gravy...other than my home cooked version! Hot, Quick, yummy and NO MESS! - Burgers Near Me - Atascocita, Texas

Love this location. The staff they have right now is really nice and try to get you out of there asap. Between waiting in line (which is always really long, COVID or not) and getting my food is a solid 20 mins. I don't understand how y'all think they can make your food fresh, made to order in less time when you see 3-4+ cars in front of you. Y'all really like to act like you're the only people in the world. read more

Very poor service, there were 15 cars waiting in line, all the while I can see the employees walking around inside in the closed dining area not working. Hmm 30 minutes to wait in a drive thru a little excessive. The workers have very bad attitudes like we are bothering them. Won't be returning here. read more

Always a wait and even when you ask them not to smash your hamburger it is paper thin!!! No vegetables!! I wish I could attach a pic! read more

Whataburger - Burgers Near Me - Atascocita, Texas

Slow as a snail. Worst whataburger I've ever been too ! 30 minutes in line ... Just terrible ! read more

We went there at 1:30 am and even though the website, here on Yelp and the advertisement materials said 24/7 the employee came out and told us that they were closed only after there was a parked car in the drive through. Will not be returning. read more

I went to whataburger 10/1/2019 and placed a to go order at 0515. My food was served at 0536. I traveled home to discover that although I ordered a breakfast burger with double meat and cheese, it was single. My chicken strip sandwich was DROWNED in BBQ sauce. I travel back to have the order fixed at 0544. Ruby the manager seemed to have an attitude that she prepared the order wrong. She admitted that she did not see that I ordered extra meat and cheese. She remade the food. My order was finished at 0613. They offered me an apple pie for the fact I spent a literal hour trying to get food.This time before leaving I checked my order at the counter. In the bottom of my bag with my burgers and fries was a black bug that looked like a small roach or a louse. I point this out and Ruby tries to convince me that its just a piece of food in the bag. The cashier Jack H. dumps the bug onto the counter top and Jack H., Ruby, and the second manager (I don't know her name but a tall Caucasian woman with black hair) acknowledged that it was in fact a bug. At this point, Jack offers me a new bag...not new food. I ask him is a new bag going to negate the fact that a bug was in there with my food. Ruby and the other manager began to speak to as though I am being unreasonable because I no longer wanted food that had a bug in the bag. During the refund process, I asked for a copy of the receipt so I can call corporate and they said they cant give me a copy because its not my copy. I had to persuade them to give me the number for corp. The woman (African american with braids) that worked drive through was the only person that seemed to have manners and understand because while they were refusing to give me a copy of the receipt, she came over and asked them whats their problem. She said something to the effect of "this man has been here an hour for his order, had to return it, and then was sold food with a black insect in the bag...and you are not willing to give him the number for corporate." I was refunded my money and not apologized to or offered any type discount or consolation for my wasted hour. I left an hour later in the same condition, hungry and unfulfilled. Its funny because almost every time we go there the food is either cold, drink machines are too syrupy, or the order is incorrect. Not being a native Texas, I thought that all Whataburgers were this low quality. However, working in the city of Houston, I learned that there are some very good Whataburger locations. I am just confused how anyone there could have an attitude with me for wanting what I paid for and not feeling that simply placing the food in a new bag takes away to fact that the food was sold with a pest in the bag. On Yelp, this location has an overall 2 star rating and I definitely can see why. read more

Whataburger - ticket # - Burgers Near Me - Atascocita, Texas

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The food never fails to impress me but the servers are not the greatest and the tables are almost never clean before you sit down, then having to do it yourself because the workers are slow. If you are coming here don't look for good service read more