Very polite and friendly customer service. Order was received quickly, food was hot and tasty. The whole place was very clean. Great job! Much appreciated! read more

Whataburger - 75 years of good food and good service! - Burgers Near Me - Midwest City, Oklahoma

Still the worst Whataburger on the planet. I hate when my kids ask for it and I have to stop here. Service is slow AF and food is always cold considering the wait! I really hope the owners of this location tighten up! read more

My mistake was choosing this Whataburger and going through the drive-through. I forgot why I hadn't been here in a long while. It takes far too long for a fast food place. 13 minutes for a taquito, hash browns, and small drink. One car ahead of me in line and no cars in the parking lot and no visible customers in the building. I didn't quite make out what the person said as they hastily threw my bag in my window while I was waiting in the outside waiting line, but it sounded something like, "as always, sorry about the wait." Whatawait it is. That's why I haven't been there in ages. They did say sorry, though. That has to be worth a star, right? As far as the order:I can understand filling up the drink with Diet Coke instead of DDP, but I can't understand making a mess by dumping it out and refilling the cup then handing it to me with the outside covered in soda and dripping everywhere while the lid is mangled and insecure. The hash browns were overcooked and not too warm. Those were what I was most looking forward to. The taquito was folded nearly in half at the bottom of the bag. I do like their bacon. That makes two stars, but there are no more stars to be had based on this and previous experiences in the last couple years. There were two napkins crumpled into almost a ball and tossed in the bag. Why did I pick this place to start off my day?! What used to be a solid establishment and worth the wait has become so much less than what it was. Whatadisappointment. read more

Service was ok, but very slow. Fries were good and hot. Burger was cold. No music. I wish our Whataburger was good.

What a burger has some of the best burgers! I'm giving myself a special treat with the sweet n spicy burger! It's not to crowded and even if it was, I've learned the best service is in the inside! So I order my meal at the register to go and take a seat inside. People are complaining at the register but I'm not jaded yet! I'm praying for a good burger. I'll let you know if it's a disappointment! I'm giving 4 stars in advance for the good customer service and the expectation of a good hot burger and fries! read more

Whataburger - Inside - Burgers Near Me - Midwest City, Oklahoma

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this was very first time.....ever i was blown away with the nastiest-horrible food , drive-thru we got 2what-a-catch fish sandwich' combo's!!! over $20. !! had onion rings ~ xtra charge~ sandwiches and onion rings, where so saturated in old nasty !!!!grease !!! called and talk to the manager and he said oh i think today was when we was supposed to change the grease, but we got busy ??? what????? but your still gonna send out for people to *buy* and eat !!!! won't be going back except to get refund !!! not replacement of there food!! this was 3/25/25 ....alert...before ordering .....ask when change of grease day is....really !!!! and inspect your food~ before leaving the window!!!!! lesson learned read more

Got our order wrong twice. Food was well-prepared. Not my personal favorite. I wouldn't go again. read more

Every now and then you want food outside of typical business hours and don't want to cook or dine in, so you my find yourself at a McDonald's or whataburger late night. The wait time is almost always nearly 40 minutes in drive through. My husband and I just decide to play games on our phones until we can inch forward bit by bit. As annoying as that is we know what we are signing up for when we make the decision to visit here. The issue is waiting that long for food that is poorly made and only gotten worse over the years. Lately the fried food tastes like it's cooked in old oil leaving a gross aftertaste and the sandwiches are thrown together and barely wrapped before tossed in your bag. We used to think it was worth the wait but not anymore. read more

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Bought two cookies only got one. Our food took forever. They didn't give me a fresh chicken patty. edit 7/26/24 Went and ordered. They forgot the cookie again and my ranch. Star amount stays the same. read more

Super Yummy burger, fries, sweet tea, and always love their cinnamon rolls. They have great breakfast and I love how fast their service is. I've been going here for years and never received a wrong order . Their fancy ketchup is delicious too! read more

Whataburger - Sweet tea - Burgers Near Me - Midwest City, Oklahoma

I love a good Sausage BOB meal with a orange juice, BUT this day I sat in line for 40 minutes! I could not get out of the line because there was a constant flow of customers getting their food in Line B and I was in Line A. I am not quite sure what the person in front of me ordered, BUT they were the hold up. They should have told them to pull around to the front, because 40 minutes!!? read more

Biscuits and gravy from drive-thru on 10-5-24. Get to work and no plastic utensils or napkins. Should have checked. You would think that is not hard. read more

Went inside and ordered a take-out order to breakfast on a buns and a bacon biscuit. All three sandwiches were cold and it took over 10 minutes to get my order. The employees uniforms were dirty and a total lack of sense of urgency. Whataburger used to be good. read more

I eent here for lunch because i was starving, ordered food from the drive thru.waited 20 min yo get to 1 spot before paying and getting food that it all stoped.they had parkedtwo cars ahead of me to wait then the one directly in front of me was stoped wait 30 min till thosstupidjsm was corected then they apperently screwed up the order for the car infront of me, so sfter 40in no food i left will mever be back here again dont like to waste that much time for nothing read more

When we ordered I had ordered a spicy chicken sandwich and a medium fry. my sister had also ordered a spicy chicken sandwich. I never got my fry and my sister got a barbecue chicken strip flat bread sandwhich (it was EXTREMELY disgusting) workers are nice but make sure you get the correct orders! read more

Usually they are fast but i always go through the drive through this time i went inside and they forget to bring me my order i waited forever and finally went and asked and they had it ready just forgot to bring it to me read more

We went for dinner. On 03-08-22 time 6:15 pm Had chicken sandwich meals chicken sandwich was cold the fries were cold. Will not return. You had multiple employees goofing around with cell phones. You had two that were eating dinner one guy burping really loud the other guy yelling on his phone very loud not the way to run a business read more

Terrible service. They took my order for a free burger with app out of the parking lot. I had to wait in line for 15 minutes to only be told at the window that I did not have a free burger although I had it on my phone. I did call the one 800 Whataburger number bed to no avail. Have shared all of this on every platform possible and I have taken the app off of my phone. read more

I'm giving credit to the workers for keeping their heads and remaining polite. They are the only reason for the one star. I don't know why this facility is not equipped to handle so many customers but every time I go past there it's a line into the street. The one night I decided to go I waited 40 minutes for a hamburger and the wrong dipping sauce. I was so excited to get out of Whataburger line prison that I sped off without checking. It's typical Whataburger food but you have to ask yourself is it worth wasting about an hour of your time total to get just a combo? I think not which is why that wil be my last experience at that location. read more

Thank you for taking care our team today. We ordered 30 burgers and they were perfect. If you need to feed a bunch, get Whataburger!!! Hot, fresh and delicious! Thanks again. read more

***Just realized I NEVER HIT SEND on this review awhile back but I'm adamant that this needed to be posted. Let me first state the fact that I honestly haven't posted a negative review like this EVER. I'm big on giving credit where credit is due so I definitely will compliment people/places/services rendered on apps like this, open table, trip advisor, google, etc. I really have a disdain for having to even do this. Management should realize that extra training is needed to prevent outrageous employee customer service dissatisfaction!! I stopped by here last night in the drive thru & ordered 2 hamburgers, 1 Med fry & 1 large coke. The line was long so we waited about 10-15 minutes to get to the order screen. The very first thing we said was 2 hamburgers & repeated it then we finally get to window where you pay & pick up food almost an hour later (definitely not fast food). We pay for the order then get the receipt & look in the bag....our order only had 1 burger so we told her it was wrong. Then we told her we needed to order another one since they got order wrong. The two girls working in drive thru refused to add the hamburger and let us pay at that point. They said we would need to go back into the line and reorder. So I said to her, so if I got out of the car and came inside as a customer paying inside are you able to add the hamburger? She said yes I can do that then. We decided to just leave and go to another drive through...besides, had we actually gone inside of course with the pandemic going on, we didn't feel safe nor were we wanting any of the food that they may have done something to at that point for inconveniencing them by having to ring it up while in front of the cash register versus them ringing it up from our car...SMH seriously?? First, it was their mistake rushing since there was a long line. But she blatantly refused unless we got out of our car & walked to register (where there were no customers inside) so ask yourself...why couldn't she have rung up the addtl burger on the register inside while allowing us to wait for the burger as we pulled up while it was cooking? But she BLATANTLY refused and this is BEYOND unacceptable customer service. She had a bad attitude although it was their mistake, the female employee handing out the food said she couldn't ring it up since it was the other girl who rung it up (last night @ 12/19/2020) I can now see CLEARLY for myself why this location has such bad reviews....it's obvious they don't care. If I were the franchise owner/manager, etc. I would make sure to go over these types of scenarios in team training to make sure customers will actually patronize my location. Go patronize another location until they train their employees better! For the employees, please keep in mind that if you run all your customers off with the "I don't care what anyone thinks" attitude then you may not have a job to go to if your employee isn't bringing in business. I've intentionally held on to my receipt because I wanted to make sure I posted on this location accurately and honestly. read more

I ordered using the mobile app and designated curbside pickup. They sent me a confirmation email saying that it would be ready about 1:26 and to let the employee waiting outside know that I arrived. I arrived at 1:25 and wait....and wait. No employee outside. So after fifteen minutes I go inside. Only one person taking orders, 6 people in line waiting. Two of these folks were also people with mobile, curbside orders. After waiting another ten minutes for one person to be checked out I left without food. WORST WHATABURGER EXPERIENCE EVER. I wish I could give negative stars. read more

Whataburger - Burgers Near Me - Midwest City, Oklahoma

They didn't wrap my burger, the top bun was under the bottom bun with the meat spread out in the bag, 13 dollars for a disassembled burger. Pathetic. read more

Terrible experience at this location. Line was out the door and they only had one register open. Waited 10+ minutes in line to order and another 10+ minutes waiting for the food. The burger was COLD, seemed like the lettuce was frozen and chilled the burger. Thankfully burgers are a dime a dozen, never returning to this dump! read more

Have been to this Whataburger 5 times and all 5 times have had issues. Wrong burgers, wrong drinks, staff that doesn't care about accuracy, and no accountability. The food is subpar for the Whataburger standard that everyone has come to know and love. Management needs to change or hold their staff accountable. One time, we literally were handed a bag full of tea from two large drinks because the cups had holes. The curbside employee (after I was waiting 45 minutes curbside), using a hand to hold up the liquid in the bag, attempted to give it to me and run off extremely fast knowing something was wrong. Good thing a McDonald's, Sonic and Freddys is next door! Have NEVER had a problem with them. read more

I spent 15 minutes just getting up to the drive thru. I ordered and spent another 40 minutes to get to the window. I asked if my extra burger was made correctly plain w/cheese and it was. Both burgers were cold and pink, not cooked through. My burger had cheese and I don't eat cheese and did not order cheese. The fries are cold and stale. I've tried this place over and over again because I live closer to this location. It is truly the worst Whataburger I've been to unless you eat inside. I just spent almost 13.00 to trash the food. I have enclosed a pic where I tore the burger apart to show it is raw. ‍ It will do no good to call, cars are rolling in and out and I don't have time to go back to get what I actually ordered. read more

Whataburger - Burgers Near Me - Midwest City, Oklahoma

Don't bother. Worst Whataburger I've ever experienced. They didn't even fry the fries completely. read more

Whataburger - Cold, uncooked fries. - Burgers Near Me - Midwest City, Oklahoma

We were in OKC for a baseball tourney and I was happy to see Whataburger on my Yelp app. My son and his family had never eaten at Whataburger before and they liked it so well we came back for dinner after eating there for lunch on Sunday!!! I had the double burger combo for lunch and the bacon avocado burger combo for dinner. Love, love, love the spicy ketchup!!! The service was great and the restaurant was clean. Now come to Kansas!!!! You'll be glad you did! read more

Husband said he waited in line for 30+ minutes, he ordered at 9:55. Once he got home we had someone else's order who ordered at 9:33. So not only did we not have our correct food, we had food that was 20 minutes cold. Unacceptable and no excuse other than just not caring. I mean I don't expect perfection from fast food restaurants or workers but I do expect my correct order. Also no napkins in the bag. Won't be back. May never visit another Whataburger either. So tired of restaurants blaming the pandemic as an excuse. This is a drive thru fast food restaurant-get someone to check the orders who will actually do it. read more

I've never waited at any restaurant as long as I have Whataburger. Every location I've ever been too has been run slowly and poorly, no matter the time of day. Who cares if the food is good if it comes out cold and late? read more

Easily the worst Whataburger I've ever been to. EASILY!!!!! The drive thru is terrible, you can make a mobile Order and it will still take 30-45 mins just to make it to the drive-tru speaker. Dead ass. It's soooo bad. I can't stress it enough. read more

The wait is ridiculous. It's like they have 1 person working in there. Been in line for 30+ mins already.

Ya know, it's a Whataburger. It takes forever to get your food, but that is theoretically b/c they cook it up fresh for every order. It tasted exactly how I expected it to, and seemed to be clean (from what I could see through the drive-in window). Food was hot and fresh, what more can you ask for? read more

Whataburger - From the drive thru - Burgers Near Me - Midwest City, Oklahoma

Nice Whataburger. I've been here a few times and what is consistent is how friendly the staff is and how hard they try to make your meal here a pleasant experience. Burgers here are a good alternative to going to the other fast food restaurants in the area. In the end, going here is not my first choice but when I do come here I'm glad I did. They give you a number when you order and you food is brought out to your table piping hot. I was just noticing that the lettuce, onions and tomatoes in my burger are fresh and crisp. Truth be told, after observing this hard working staff you can tell they are managed well which translates to a happy staff and well run restaurant. . Four stars up from my original three. read more

Whataburger - Whataburger - Burgers Near Me - Midwest City, Oklahoma

The idiot working drive through at 8:47p.m., August 26th was told twice. Once when I ordered once at the window," Spicy ketchup, please." Somebody smack him on the back of the head, send him to the corner with the dunce cap on. Went back again August 30th, 10:57p.m. my boy in the drive through handled up. Asked me what kind of ketchup and handed it over immediately in the bag of food. Future CEO of Whataburger. read more

Probably the slowest whataburger I ever experienced! And the fries semi cold. Come on now. Was on drive thru for half hour and I was second in line read more

For a spicy chicken sandwich & a med onion ring its been 30mins & still no food.. smh

Stopped here on my way home with family at about 10:30Pm Wednesday 01/13/21 and ordered mushroom Swiss burger combos. They were absolutely amazingly DELICIOUS and fresh! We enjoyed that they took the time to bag up each meal in their own separate bags unlike McDonald's and Burger King where they shove every single thing in the same crappy bag that ends up ripping! The staff were friendly, helpful and got our order out pretty quickly! Highly recommend this place and definitely will be stopping by again soon!!!! read more

1. 30 min drive thru wait 2. ZERO customer service. cashier told me amount. never said another word. A simple, "sorry about the wait" would suffice. 3. Asked her to verify my order. She acted as though it was a major inconvenience. Don't think she verified my order btw. 4. Multiple employees seemingly not doing anything but visiting with each other. 5 Got home, few minutes later. food cold. missing items. 6. Called. Spoke to mgr on duty. Explained nicely about everything. His response. " put my name on your receipt and I'll make it right" Thats cool, but what about a simple apology? Summary. What happened to basic customer service at this location? Mistakes happen. Fix the mistakes. Move on. The mistakes never get corrected and are getting worse. Is it a training issue? Is it a management issue? Is it a less than stellar employee base that perhaps needs looked into? read more

Been coming here since it opened. Quality and service are poor. Tonight, my husband, waited 10 min (only car in line) for a breakfast burger and biscuits and gravy with extra gravy. Got it home, there's no BURGER PATTY on the breakfast BURGER. Gravy has no sausage and didn't even get the extra gravy. So, all in all we waited 10 min for bread and hash browns and the hash browns were even cold. No more chances for me. I won't be back. read more