Kara W.

I don't understand why people light whataburger. I guess because its new in the area but the fries always taste old and dry. Burger is okay but always somewhat warm. Pretty location but I just don't see the draw unfortunately

Steve D.

It's good to finally have a Whataburger in Overland Park. I'm a fan of their large, tasty, reasonably priced burgers, but they also offer breakfast, salads and chicken sandwiches. My #1 Whataburger meal included a 5" x 2" burger, medium fries and a 32 oz. drink for $7.69. It was brought to my table two minutes after I ordered at the counter, where the service was accommodating and nicely trained. The burger had a perfectly cooked, but thin, beef patty with mustard and fresh veggies (including crisp lettuce) on a fresh bun. I found the fries to be tasty without being too greasy and the spicy ketchup was a nice addition. This location offered a basic dining area inside with two drive thru lanes outside. The app offers good discounts. Overall, A-OK for the price.

Philip B.

Welcome to Overland Park, Whataburger! After driving by and seeing LONG lines for several days, I stopped in for a breakfast visit and was pleasantly surprised with the short wait time inside and outside of the store. I opted for the #25 (Honey Butter Chicken Biscuit) Whata-meal with hash browns and coffee. Coffee was freshly brewed when I arrived, and has self-serve capabilities for refills. Biscuit was a little crumbly, but hash browns were crisp and delicious! Can't recommend the spicy ketchup enough - just enough spice to add some solid flavor. Looking forward to coming back to have lunch/dinner. If you're a first timer, be sure to download the mobile app to collect rewards (every 5 visits + free Whataburger when you sign up).

Elena M.

Nope. Just don't do it! I wish I can give this place negative stars. Service is like molasses. The reviews are correct. If you really want to eat here you're better off getting off the car and go inside to order. The drive thru is the worst thing. On Saturday night we got stuck behind someone for 20 minutes before going in reverse and leaving. They have been open for a while you would have thought they would figured it out by now. The service is not the best. Efficiency is not something they know how to be. By the time you end up getting your food it's cold. Maybe I'll try this place again in 6 months since it's the only thing open late at night.

Kathryn B.

It's a good place to grab a burger or chicken sandwich meal. They have good ketchup selections if you like things spicy.

Jessica N.

After a few minutes waiting and we got 3/4 of our drinks but ignored when I kept waiving to get the 4th as they were making the car behind me's drinks. Waited about 15 minutes at the window to get our food. When the food was finally received a burger I stated to be plain wasn't plain on the receipt either. They corrected it no questions but still took another 7-8 minutes for a plain burger.

Sir H.

Wow - I had high hopes with all the Mahomes hype on Whataburger, but this place is a total cluster. The drive thru layout is awful, it blocks the back row of cars for the in restaurant customers so don't park back there! The drive thru menu board speaker is on the far right of the menu board meaning you now have to look back over your shoulder since they can't hear with all the car noise from 135th and the drive thru. They ask for names at the drive thru and then can't figure out who is who (I've been asked 8 times by 3 different people what the name on the drive thru order was). I think I'm going to start giving a car description instead for my name. My wife raves about the avocado burger, personally my food is always just ok. The patty melt styled sandwiches aren't coming out with toasted buns :-( Pro Tip - park in the first row and GO INSIDE. It's faster and saves your sanity! UPDATE - had to go inside again to get the order fixed. The place is run by zombies - the exact opposite of what you find at Chick-fil-A or Culver's. No one is there to help the customer. Save the frustration and go somewhere else.

Patrick Y.

Bottom Line: Good food, troubled service, and clean venue. It's definitely not the best Whataburger I've had but it reminded me of the ones I've had back down in Texas. It was though, one of the worst service I've had at a Whataburger. Will probably come back when I get some hunger-pain for Whataburger but probably won't go out of my way to come here for some work-night "fast" food. Venue: The restaurant was relatively clean and there were a lot of workers going around ensuring things were wiped down and condiments were being handed out. However, the back kitchen seemed to be struggling with getting the food out and getting people's orders right. There were a lot of people inside waiting for their food or sending it back to correct the order. I had a relatively small mishap with my order but it was quickly rectified. I'm just glad I was inside and was able to double check the order. Service: although everybody was busy they were really nice and accommodating. Honestly, they take a lot of grievances and gripes with a lot of patience and grace. Some of the customers that were upset about their orders were borderline out-of-line and the service staff did a very good job of de-escalation (hence why three stars vice two). Food: the burger and shakes tasted like what I remembered back home but it wasn't the best I've had. The burger came out a bit lukewarm and the cheese tasted a little frozen. Fries were good and I once again appreciated their "spicy" ketchup condiment. Overall: I will come back but only when I get the Whataburger craving or if I'm feeling a bit homesick. Service needs a bit of work, the food was okay, and the staff were very courteous and patient. If you are curious... and have some time, give this place a shot.

Mishawn D.

We waited an hour and a half in the drive-thru line for a Sonic burger and McDonalds French fries. *shrug* Despite the signs plastered everywhere saying to try the Dr. Pepper shake, the machine was down, so there went that idea. *sigh* There was one young lady taking orders who was overwhelmed. The young man taking payment and delivering orders to the cars was very pleasant. Our food was lukewarm. The fries were not fresh and they messed up my husbands order. We tried it and we are cool on them. Maybe we will be back in a year when the hype has died down and the kinks are worked out. Maybe. There are far better burger places and it's simply not worth the hype or the long wait. Save your money and make your own burger and sides. You'll be a lot happier.

Kristin C.

After ordering and eating our food here, the employee who served our food was in the bathroom while I was in their and told me she was sick and the manager wouldn't let her go home. She was standing in the bathroom stall grunting and saying she felt like she was gonna throw up. I was so grossed out because she was the employee making shakes and serving food. Not cool to let employees work while sick especially if they are throwing up, then also not good for employee to be telling people that.

Sam J.

The door was pretty good (a little greasy but what else can you expect from fast food?) However, the long wait wasn't worth it. We decided to go late at night on a Tuesday thinking that it couldn't be that long of a wait considering the time we're showing up. Boy, were we wrong. The line was long but I've been in longer lines, I estimated about a 20-30 minute wait tops. Nope, we sat there for over an hour. I've worked in fast food at all hours and I know that it doesn't take that long to serve people unless the employees truly don't give a darn about making everyone wait. And I completely understand being understaffed. It still doesn't explain why it took that long to serve 10 cars. *Adding location history w/ time stamps for proof*

Brian S.

Absolutely unprepared. Shake machine down. 1 person taking orders. 30 minute wait for a burger inside 90 minutes in the drive thru They need to learn from in&out Definitely not worth the wait