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    Wheaton Franciscan Medical Group

    4.0 (1 review)

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    Froedtert Home Infusion Suite, Drexel Town Square Health Center

    Froedtert Home Infusion Suite, Drexel Town Square Health Center

    2.7(6 reviews)
    3.9 mi

    It's odd that there's both a real Emergency Room and an Urgent Care at the same location. My Chief…read moreof Staff came to the Emergency Room on her own after stubbornly ignoring stroke symptoms until the symptoms went away. Thus, what she experienced was a Transient Ischemic Attack, which shaved off a few years of my life from worry. This is pertinent because the young (they are all young) physician and physicians assistant seeing her explained to her why I was concerned and why she should have immediately gone to an Emergency Room when experiencing dizziness and left sided weakness and numbness. I am reporting symptoms so everyone knows the signs of a stroke, slurred speech, weakness or paralysis on one side of the body, dizziness, strange smells (burnt toast), disorientation, especially very early in the morning when blood pressure is usually highest. When you see symptoms like this, get to a real Emergency Room (not an urgent care) right away. If the symptoms go away on their own, it's only a TIA, which is a warning that you or the patient is at higher risk of a true stroke, and it's so much better for diagnosis if you can get the patient to an EKG and CT scan or MRI while they still have the symptoms. If it's a true stroke (a cerebrovascular accident), there's lots of treatment now available that can dramatically increase not just chances of recovery but also the possibility of recovery with good prognosis. Don't spend time in denial. While the physician, PA, nurse, and radiology tech were all great, Froedtert has outrageous rates, and very aggressive billing. Other than the medical staff, the organization is just bloodthirsty bureaucratic capitalist greed incarnate.

    I've visited this urgent care around 6pm urgent closes at 8pm. I've waited in my room till 8:18 to…read morebe told they cannot finish any work up on me as they are closing and I can go to ER next door if I feel I really need to investigate further. I've been made felt like I was wasting their time, where truly they've wasted mine. I sat patiently and waited on care/answers. The NP that serviced me that evening did the bare minimum, and the M.A should have given a more kind and welcoming attitude. As customer healthcare service is highly important as we the patients is who they service we are the consumers. I left my two young children at home with my husband for an urgent matter only to leave feeling like I wasn't taken care of. I am still in pain and still with worry for my health. I am sadden to say I will not recommend this location to family or friends as I am a fellow health team member and I am disappointed in my experience.

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    Froedtert Home Infusion Suite, Drexel Town Square Health Center

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    Wheaton Franciscan Medical Group - medcenters - Updated September 2026

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