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    Wheeler Material Handling

    3.0 (2 reviews)

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    7 years ago

    Helpful 2
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    6 years ago

    Excellent to purchase your forklift, pallet jack, material handling needs from. Superior Service with awesome parts department.

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    People searched for Auto Parts & Supplies 1,414 times last month within 15 miles of this business.

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    The Home Depot

    The Home Depot

    (54 reviews)

    $$

    University City

    This has been one of the most disheartening customer service experiences I've had. I should've…read moreknown during the 27 minutes I waited in the store for help, that I would be in for a ride. After raising legitimate concerns about my order and delivery, I was repeatedly assured that leadership would contact me "by the end of the day." That never happened. Not to mention, the two in-store managers who promised to return my call. The lack of follow-through, accountability, and basic communication reflects poorly at every level from the store to corporate. What made this experience especially frustrating was feeling completely ignored after being promised resolution. At no point did anyone with decision-making authority reach out, despite multiple attempts on my part. At this stage, I had to request that my third delivery attempt be halted until I can speak with a professional who can actually address the issues. Customers should not have to chase leadership or question whether anyone is truly concerned once money has already been spent. Unfortunately, this experience has significantly eroded my trust in this company. Please note that the purchase was made on 12/3/2025 for appliances that were all in stock.

    on line order, delivery delayed three times without explanation. customer service was absolutely…read morethe worst , could not provide information and would not cancel the order and refund payment. I would not recommend ordering anything on line for delivery!

    Wheeler Material Handling - autopartssupplies - Updated May 2026

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