We have been long time patrons of Plaza Appliance. A family run business for decades, who also…read moretreat their employees like family, continue to meet our appliance needs. After 20 years, we needed a new refrigerator, washer and dryer. Plaza hooked us up!! We felt we got a fair deal for our money. Their delivery men from M&M trucking were kind, courteous and knew exactly what they were doing. They too, have been contracting with Plaza for decades. We feel the value and product is always spot on with Plaza Appliance Mart and we will continue to purchase our appliances through them.

Speak to people when they come in to spend their money. I…read morewant everyone in Charlotte to know how rude and disrespectful your sorry-ass salesmen are. On Wednesday, July 8th, my husband and I walked into the store looking to purchase a washer and dryer. We walked around the store five times. There were three salesmen in the store, and not one of them said hello, hi, or anything at all. I'd rather they had told us to kiss their ass than be completely ignored. We eventually walked out, and none of them said a word -- it was as if we were invisible.

This place is worth the drive.,., The customer service is…read moreover the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning.

I rarely write reviews, but after my experience with Appliances 4 Less, I felt compelled to share…read more I usually keep to myself when it comes to online feedback, but the level of service I received here was so above and beyond that I wanted to go out of my way for them, just like they did for me. If you're looking for appliances and want to feel confident about your purchase, this is the place to go. From the moment I reached out, both the salesperson and owner was attentive and genuinely cared about making sure I was happy. He took the time to answer all my questions, even the small details about the fridge I was interested in. He was patient as I explained my concerns about the side of the unit that would be visible in my kitchen, and he made sure to check it personally and reassure me about its condition. It was clear that customer satisfaction was his top priority. Finding an appliance in my budget was important to me and so was prompt delivery. My interactions for price and delivery was both straightforward and honest. The owner worked with me to find a deal that fit my budget, including warranty and delivery, and never made me feel pressured or rushed. He was transparent about what was possible and what wasn't, and I always felt like he was being fair. He patiently walked me through the process of payment so I could conveniently pay over the phone instead of returning to the store and he made sure everything was set up correctly. Scheduling delivery was easy and flexible. I have a busy schedule, and he made sure to accommodate my availability, even suggesting ways to make the timing work so I wouldn't have to miss any appointments. He communicated clearly about when the delivery would happen and made sure I'd be notified when the driver was on the way. That kind of attention to detail made the whole process worth while. The warranty was explained thoroughly, and I felt confident knowing that if anything went wrong with the appliance, I'd be covered with no hidden fees or deductibles. He sent me a receipt that included all the details--model number, warranty, delivery--so I had everything in writing. If there were any issues, he assured me I could call him directly and he'd take care of it. Overall, Appliances 4 Less is a trustworthy business that truly puts the customer first. The salesperson went out of his way to make sure I was satisfied, and I left feeling like my happiness was his ultimate goal. If you want to buy appliances from someone who cares and will go the extra mile for you, I highly recommend this store. I was happy to take the time to write this review as he took the time for me, and my hope is that others will give them a chance as well because I am a business owner that likes to see other businesses succeed.

Fantastic experience and service! Technician came out to check on my leaking washing machine right…read moreaway, arrived to my home on time and was very thorough and diligent in the work he performed! I highly recommend Amazing Appliance Repair and will hire them again for any future appliance repair needs!

Andrei was prompt and thoughtful. And ..., he repaired my refrigerator! I recommend him highly.read more

Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

After eliminating what would have been less costly possibilities, Nick was able to repair our GE…read moreoven. A quick second opinion from another outfit quoted several hundred dollars more than Nick ultimately charged for the repair. I recommend ABC Appliance Repair and will call Nick should anything else need repair.

I have made several large purchases from this company. I have purchased; refrigerator, dishwasher,…read moreand possibly a microwave. I also purchased a washer and dryer. The issue; after 2 months, the washer stopped working. I contacted Queen City and I was advised to contact GE. Which is insulting when you think about it. $2500 in laundry equipment and you cannot do better than that? So, I did them one better. I used my Home appliance warranty to fix the machine for me. Since, every appliance in my home is covered; TV (7), robot mower (4), 3 fridges, AC, garage door openers, even my swimming pool and its parts are covered. So, I contacted my bank and had 50% of the sale price returned. You would think, Queen City would want to make this right after I took my money back and kept their equipment. ‍ I was completely honest about why I wouldn't shop there again. It's not about the product you sell. It's about your standing behind what you sell. If you sell me a defunct product, I expect you to make it right. I expect you to contact GE to make it right. But, since it's now free, I really shouldn't complain.

The worst customer service imaginable! I ordered literally $80,000 worth of appliances. Two were…read moredelivered damaged and one needed three parts replaced in order to work. After one week, no one called me back. Not one person. After I hounded the one contact I had, a manager called and said she was taking over the case and basically to stop calling. I'm heading towards two weeks with no resolution in sight. I'm having to do all of the leg work to contact the manufactures of the damaged products. DO NOT buy high end appliances from this place. Their service ends at the sale. This is the second kitchen I've remodeled so even a repeat customer is not honored at this place. I WILL NEVER USE THEM AGAIN. Buyer beware.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Seth came within an hour. Fixed my jenair builtin coffee maker, very fancy model, in a jiffy. Very…read moreknowledgeable, professional and friendly. Highly reccomened. ​​

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

GO TO HOME DEPOT 2 MIN AWAY ACROSS THE STREET. The customer service in this place is horrible!!…read moreThey don't announce final sales clearly and don't inform when checking out. But they have a board next to customer service with all their "small print" policies and just smugly point it out. Jacob, the manager, is absolutely horrible with customer service with a terrible attitude telling us as we were leaving "yeah you can leave, goodbye".

Just trust, find the nearest home depot instead! The service…read morewas terrible! Told me they couldn't cut a long piece of wood so it would be smaller squares or small rectangles and then got mad at us for trying to check out at a different spot. Then when we needed help with self checkout went extremely slow... is 0 stars an option? Never lowes again, always Home Depot!