Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

The K&S team was extremely communicative with making the appointment, and the ease of communicating…read morethrough Yelp was huge. Their pricing was extremely fair, especially compared to big brand names like Safelight, etc. They also come right to your home so I barely had to lift a finger! I had a few really small cracks in my windshield and the K&S team patched them up within 10 minutes. The next time I got in the car I almost forgot that they patched them because they did such a good job! 10/10 would recommend based on quality of work, pricing, and ease of communication.

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Great repair! Highly recommend. We had a cracked window above our front door, looks like one of the…read morekids threw a ball hard against it or something. It was an awkward size, fairly thin but very long. Someone came and gave us an estimate and then Chris B came out with the person he was training, Derek. They were both so professional and caring. They spoke highly of the company they worked for. Chris had been with them for 15 years which shows they have talented people who stay. Within a short time, they fixed the window perfectly, cleaned the other panel as an extra help to me. They were so polite, knowledgeable about how to do a good job and kind.

I reached out to Eastland to get a quote on a windshield repair. Raphael gave me his honest…read moreopinion that he could try to repair the crack but advised that I replace the windshield instead. I had received the same feedback from several other auto repair companies based on the picture I shared. I followed his advice and am very pleased that he showed up with an associate and within an hour of my contacting him and he completed the replacement in under an hour. His pricing was very competitive and slightly better than other quotes I received. I highly recommend Raphael for his quick replies, promptness and professionalism. 2013 Toyota Rav4. Thank you!

They came out the same day and did a pretty good job repairing the crack from a rock. The…read moretechnician was also very friendly and said if the repair doesn't work and the windshield needs replaced they wound out the repair charge to the cost. Great service.

Safelite provides excellent service, professionalism, high-quality product, with great technicians…read more I have been required to use their services from different offices of theirs at different cities and locations over a long career of being on the road for work and have never been disappointed.

Not specific to this store. I had a chip, made the appointment online for the next day between 8am…read moreand noon. They did not show. Around 1:30 I reached out. After dealing with Ai chat bots for a bit I finally got a person. They reached out to the tech and said it would be soon. Long story short. At 6pm safelite canceled my appointment and gave me a refund. Keep in mind I did not request a cancelation. Next day I called asking if they could fix it that day, u know to make things right. Im still willing to pay. They said no. So I took my business to a much friendlier place in Mooresville. Im sure most the time safelite is fine. But if its not its very easy to see thay dont care about you as a customer or a person. The dont recognize how hard it is for a normal person to move things around just for a no show. Then to be so dismissive.

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

I would like to start off that The receptionist Dottie was very unprofessional. I got my windshield…read moreglass replaced on September 29, 2025 made a warranty claim on September 30, 2025 which I never got a claim number until I went to the location so they can see the claim on October 1, 2025 very unprofessional . They said they didn't damage my vehicle and clearly I have pictures. They taped my windshield all the way up told my wife if we have any molding issues around my windshield please come back. We have a lifetime warranty, but failed to tell us that they damage our trim and our molding They scratch my paint and they said they did not do it. That wasn't the outcome I was expecting after the technician mentioned, he been doing glass installation for over 35 years. I asked for a district manager number. They said they're not allowed to give the number out which I know he has an office number to be reached on very, very, very very unprofessional. I called customer service very unprofessional. I went there because they did one of my vehicles over 10 years ago and I never had an issue so that's what drove me to go back but will I referred them to anyone right now no Will I go back hell no....... if I can give zero stars based on customer service, I would. just simple conversation would've fix the whole thing when it happened during installation always let the customer know what's going on. Don't try to cover up because it's never a good outcome.

Brandon and his crew were outstanding. They didn't inflate the price or mess around. Came onsite…read morewhere I was and took care of it quick. Don't sleep on these guys if your looking around.

Brandon is absolutely amazing and went the extra mile! He came and was able to fix some chips out…read moreof my windshield, but also fixed my rear view mirror which had fallen. It ended up being a 2 day job, but truly went above and beyond for me. You cannot beat his prices and his customer service. I will be recommending him to everyone I know! This is a local company you should work with!!!

wow...thank you jeff kelly for quick service of fixing my locking parts window at the dealership…read more this window takes alot of abuse all day long, i am so thankful you were able to fix it so fast for me. great service from the initial phone call to the day you fixed it for me. thank you again. jeff it was a pleasure meeting you. you guys are the best.

Fantastic service and great people. Very, very pleased with their job. The two installers were…read moreincredibly polite and super clean. Pleasantly surprised.