I have gone to Wheeler's for many projects over the years. Always great service, even when they are busy. The kids like to come for a treat as well. read more

Now sure what others are complaining and insulting about. Every time I have been in I have been treated with respect and customer service. But then again I do not think that I am Lord and Master of the universe. If your already an asshole then you get treated like an asshole. They do get busy and sometime customer service is a little slow that entitled people think they are special but maybe those "special needs" people should hire a someone to shop for them. read more

This company DOES NOT want your biz, move on to a company that does. Their "help" is not helpful at ALL and not cordial to boot.

They have about everything I've needed, but their customer service is pretty bad. Everyone, (probably 12 different people) that I've dealt with, seems like they are bothered by the fact that I'm trying to buy things and have to speak to them in order to do that. When I ask a question, like "Do you have it in a heavier gauge than that?" It's always met with an eye roll from the lady behind the counter, and a sigh that she has to check on the computer to answer me. Not the friendliest, but good inventory and decent prices on raw material. read more

I like to do metal projects. The folks at Wheelers are always pleasant and helpful. Like any steel yard they have a couple of barrels of drops and pieces one barrel is $5 for anything in it and the other is $10. Sounds like a bargain, nope not usually. They don't charge for cutting pieces to 10 foot lengths and most of the time it is cheaper to buy a 10 foot length of fresh straight metal whatever shape then the barrel price. The counterman quietly tells you he can do that cheaper than sell you the pieces. Wheeler is a multi-state operation and the corporate folks won't allow them to adjust the price of stuff in the barrels. That is just a great way to treat folks. The guys in the yard who help you load your purchase are always friendly helpful and accurate. The price for raw steel shapes is pretty much a commodity pricing structure with the dealers adding their markup. Wheelers is price competitive with anyone in the area for the lighter stuff they stock. Their service is the same to everyone unlike some of the yards where you are not really welcome when you are only buying small lots of steel. read more

the help inside was frindly and vary helful ive spent a lot of money there . the help out side was rude lazy took for ever to get loaded iwas there over 1 hour good help is hard to find the other drive fork lifts at wheeler metals barney wheeler conway mo read more

I'm not exactly sure what the other guy is talking about, "great customer service". I've been there 4 times and every single time the employees act like they are being put out to do their job. I've never had an interaction that I would say the employee was nice. Honestly, if Fimco was cheaper I would only go there. Wheeler has a website where you can get a "quote". This feature is totally useless. I quoted everything I wanted and it said $55 when I got there is was $78. That's quite a difference. Not to mention it takes forever to get what you ordered. That order was for 5 pieces and it took almost 30 min. Overall if there was any other place that was priced similar to this place I would go there. Never had a good experience. read more

They do have some of the best prices in town. Their customer service is horrible though. If you want something cut they get fussy, even though they have a saws and torches in the yard. I don't mind paying extra to cut, just don't act like I'm putting you out to do it. read more