Saw FNP-BC Alexandra Chamberlain for sinus problem. Very thorough, professional, personable…read more Glad this level of care was available without an appointment as my regular physician was out of the office. Entry to this urgent care is a bit difficult owing to road construction, use caution as primary entrance off highway 64 is blocked off ( June 26 ).

Very convenient to get in. Staff very nice. 5 minute wait to get to a room and they were helping me…read moreright away I would go here again if need be

Have adopted this practice as my Primary Care Family. Have…read morefound the staff to be very competent, professional, friendly, and caring.

I gave this practice 3 stars, but all 3 plus 2 more belong to their receptionist, Tammy. I give the…read moremedical staff 1 star, the nurse practitioner & MD/owner can split it. My son is a camp counselor at Camp High Harbour in Clayton and developed an EXTREMELY painful infection in his big toe, which developed very quickly. Medical/Urgent Care facilities are VERY sparse in Clayton and I was told numerous times by my insurance provider as well as ER staff to NOT go to the ER unless it is a time is off the essence, life threatening problem. It not only clogs up the ER, but your insurance company will gaff you if you go without being referred by either your regular doctor or an urgent care facility. We live over 2 hours from Clayton. I found LifePoint Medical & on their site it listed "Urgent Care " and "Walk-Ins" under services provided. It was 2 miles from my sons camp. I registered him on the site, (it was after hours) with his contact info, and told him to go there the next day as soon as he could even if he hadn't heard from them. No one called him so he went as soon as he could get permission from his supervisor to leave (he is in charge of 11 middle school age campers). He "walked in" and was told they couldn't see him. He was right there in the waiting room, limping and presenting with a very simple complaint that could have at least been triaged by a NP, but he was turned away, told to try another facility (that did not list "walk-ins" on their website). I called LifePoint, asked to speak to the Practice Manager, was transferred to a phone that LITERALLY rang for FIVE MINUTES, with NO VOICEMAIL. What kind of medical office does not have v/m's set up??? I called back and told the receptionist that I got no answer, yada yada yada, & asked to leave a message for the PM. Tammie apologized and said the PM was in a meeting for the next hour. She asked me what the situation was, I explained it to her & again, she was very apologetic. She said that the owner (the physician) and his wife (who I am guessing is the PM...) have been told repeatedly that the website needs to be updated so people don't keep walking in, to no avail. She then told me she was going to try and see if the Nurse Practitioner could fit my son into her schedule that day, but that EVERYONE was at lunch (I joked that it was not everyone, that it was everyone but her) and she would do her best to get him seen asap and would call me back. What a star. She was genuinely invested in helping us. Unfortunately she called me back and said that no one was willing to see him. She felt so bad. I told her it was 100% not her fault, she tried her best and I very much appreciated her efforts. She asked me where Jake was, I told her he was at the place she had told him to try but they didn't know if they could see him either. she said she knew the girls at the front desk over there, and that she would call them, which she did, and they did fit him in. She also called my son to check on him. FIVE STARS Tammie! You have a heart, and went above & beyond. More than I can say about your owner, Dr.Beck, who professes on his website to be there (Right off their website) "for the times when the situation isn't life threatening but you need care-and fast-." How do I make my urgent care appointment?" Walk-in - NOPE Same-day - NOPE Online requests (That get ignored) Shame on you Dr.Beck. Shame on you Nurse Practitioner. A sore toe??? Triage/diagnostics 101. But only Tammy cared, she made the calls, went the extra distance and Jake was seen at another facility, and it took all of 15 minutes. A cephalexin script.

Late in the evening of June 22, 2026, I had discovered that a supplement I had taken along with a…read moreprescription medication I was taking could potentially lead to serious complications. I was advised by Poison Control to go to the hospital immediately. From check-in through my care, I was met with kindness, courtesy and professionalism. Dr Baird was the physician who evaluated me. He was very attentive, knowledgeable and took the time to explain the potential interaction between the supplement and my prescription medication. His thorough explanations and reassurance gave me peace of mind while I was monitored for 3 hours as recommended by Poison Control. Dr Baird checked on me several times throughout my stay and made sure I had the opportunity to ask any questions. When I told him I was cold, he took the time to bring me a warm blanket. I wished I could remember everyone's names. There was a paramedic who drew my blood that was kind and professional. Later, another staff member brought me a second blanket because I still felt cold. A curly haired, kind, polite, young man came in a couple times to ask how I was doing and was the one who checked me out. These thoughtful gestures meant so much and made me feel genuinely cared for throughout my stay. Thank you, Dr Baird, and the entire care team, for your kindness, compassion and professionalism. I am truly grateful for the care and reassurance you provided during my visit.

My father stayed two weeks at MLMC. This hospital is beautiful. The staff are great. Very helpful…read moreand attentive. They even diagnosed a problem he has had for 5 years that no one would tell him a diagnosis.

I just witnessed a poor example of customer service.... A gentleman brought in a specimen for the…read morelab at 1:20pm that needed to be submitted within an hour of making the sample. He approached the window and was told they were closed until 2pm. He explained it needed to be submitted in an hour. She rudely repeated they were closed. He said they didn't tell him that. She said there wasn't anything she could do to help him...she can't take specimens. What has happened to customer service...she could have offered to see if anyone with the lab was available....He went to another window...Check in...explained his problem and a very nice lady in a blue uniform said she would take it and see what she could do! Now...why couldn't the other woman do that!

My visit with Dr. Patton gave me a whole new outlook on life! He was kind, welcoming, and his…read morediagnosis and actions have already taken effect. Everything about this visit was OUTSTANDING!!!

Dr. Tanner and his nurses are great. Very caring and makes you feel cared for. He made sure all my…read morequestions were answered before and after my procedure. Highly recommend!

Let's talk about ethics and HIPAA …read more.. Dr Denise Stretcher from Brevard Family Practice was treating me for PTSD related to abuse for the last year plus. Her husband Brian Stretcher is representing my abuser in our Domestic Violence case. My ex was never given access to my medical records by me, yet somehow he has accessed them and is trying to use this information against me in his defense according to detectives.

I reviewed this business several years ago about a horrible experience I had. I need to update my…read morereview to reflect what happened earlier this year. I received a message from the PA that I had such an awful experience. He had stumbled upon my yelp review and remembered me after all these years and apologized up and down for what happened. He said he had thought many times about what happened and had been wanting to apologize to me since. Long story short, for anyone to come out and say they were wrong about such a major event in my life takes so much guts to do. His messages made me cry because he was absolutely genuinely sorry. To be honest, when I first read his message I thought he was just trying to get the negative review removed, but I realized that he actually recalled several specific details about the situation that were not in the review. I've been meaning to update this in a while. He deserves a second chance. It takes a very noble person to apologize the way that he did. Thank you Steven.

Best experience I've had in many years in the dentists office!…read more This team-from the people answering the phone to the hygienist to the dentist are compassionate, helpful, and knowledgable. The staff I encountered are efficient and all seem to be very happy doing their jobs. They answered my many questions and thoroughly explained everything. The dentist was very gentle and more thorough than the others I've had for the last 6 years...and I've had several as I traveled the Western US. I highly recommend this office to anyone based on their quality of care.

I was seen promptly for my routine checkup. The dental tech was well experienced; cleaning, gum…read moremargin measurements, and panoramic imaging were performed efficiently. I have been a customer for eight years and have been well pleased.