I entrust Hot Diggity with the care of my dog on a weekly basis. I've used their services for years…read moreand they have the best staff and dog walkers! I get awesome write ups and pictures from each of her walks with them and it gives me great peace of mind to know that she's cared for, safe and loved while I'm working. Their services are invaluable and I would highly recommend them to anyone.

I came home from a short trip to find my dog greeting me at the door, not secured in her crate as I…read morewas told she would be in the emails I received. We do not let our dog free-roam when we are not home, and our house was not set up for it. There was trash in the trash cans that she could have eaten, and any number of things she could have gotten into that could be harmful to her. She also urinated and pooped on the carpet. In my bedroom. So I was cleaning that up at midnight after traveling. And of course I cannot stop smelling it. It's going to take getting the carpet cleaned. We have had this dog for 5 years and this is the first time she has EVER peed or pooped in the house. She also peed and pooped again when I took her out when I got home. This is very outside of normal for her and it makes me wonder if she was actually getting let out on her visits. I will be checking our cameras to see.

The employees at this location are very friendly and clearly love animals. Russell and Emily in the…read moregrooming salon are excellent, even for my very nervous pup!

I could not get into the Wilsonville location and decided to try the Tualatin location. I WONT BE…read moreBACK. We had an early appt at 9 am and dropped our sweet girl off for bath, haircut, nail trim and paid extra for the holiday package. They said takes 3-4 hours for our 6 month old puppy. All good. So I don't hear anything by 12:15 so just head back to the store thinking when I get there she will be almost done when I arrive at 12:45. Nope. Fine - they are busy- totally understand. They say 15 more minutes as I watch them take our girl from the back and put her on platform for the minor trim work we asked for around her face and to clean up sanitary area. Oh and that nail trim. 30 minutes later I go back in and she is done ( they did not let me know as I just kept wandering the store) but the minor haircut looks like I did the " bang trim" myself at home. So crooked and messy. Definitely rushed even though I said do not rush. She looks silly. Also nails not done ( I realized at home when I got scratched) and sanitary not done. $100 + dollars for a bath, blowout and really poor hair cut. Never going back there. Wilsonville is so much better. That tech should be retrained. She is horrible.

We have been with Southgate for 10+ years with multiple pets. The entire staff was so helpful and…read morecompassionate when we had to let one of our fur babies go over the rainbow bridge a few years ago. We have had pets with major reactivity issues and they were all so understanding. We once had to bring in a pet when our reg dr there was not available, so we had to see someone else on staff - which wasn't the best experience. But we fully recognize that sometimes people connect better with certain providers than others. We've only ever seen our regular vet since. I would recommend this practice, and specifically our regular dr there, to any of our friends or family.

I left a voicemail with two questions because I was looking for a new vet. Because they didn't…read morereturn my call, I called again a couple days later. I've got a feeling they've been burned a few times because they were not at all welcoming and I decided not to waste my money and time.