I have been going to Indiana Hearing Aid Company for a decade or more. I started with them at…read moretheir East Washington Street location. When another office opened on Shadeland Avenue, I followed them to their new office. Please do note, as of this typing, both locations are still open. The company in itself is a good company which is why I have stayed with them. They appear to only hire the best. Whenever I call and the call is answered off site, it has always been answered by the same people. Aside from the time I was first seen many years ago, Matt Morris and Angie Morris have been there the entire time. Their products are top notch. They have a wide range of products and prices. If you want a basic, no-frills hearing aid--you've got it! If you want a top of the line hearing aid, they have it. If you want to accessorize your hearing aide, they can assist with that too! My hearing loss is pretty severe and I never cease to be amazed at the magic that they can work. Of course, nobody loves wearing hearing aids, however; by going to Matt and Angie, I guarantee that you will not mind it. They will work diligently to not only find the right product for you, but it will fit very well. I have been fitted with a hearing aid that other professionals are in absolute awe--with my hearing loss, a smaller aid is generally not conducive to me, however; with time and patience, I was able to be fit with an invisible hearing aid. When I go to an ENT or Audiologist, they often forget that I wear the devices because I was able to be fit so well. Their office is absolutely not a pressure driven, high sales tactic environment. Nowhere that I have gone is more accommodating than Matt and Angie at Indiana Hearing Aid Company. They are honest and take their patient's best interest to heart. You are not nickel and dimed here. There are some companies that you go to that will tell you that your hearing aid needs a $500 repair whereas, it truly only needs a good cleaning or a piece of wax removed. I trust this company and Matt and Angie 100%. Their hearing tests are comprehensive so that they can see what is best for you. When they see where your hearing lies, they give you a choice of all of the products and will be honest in their recommendations. They are not about simply dollars and cents, they are about helping you hear better. Their turnaround times are phenomenal. If something gets sent in on a Monday, it is not unheard of for it to be back in my hands the same week. Their office flexibility and shipping times are second to none. I have recommended family members to Matt and Angie at Indiana Hearing Aid Company. Since they have gone other places, they are able to compare, however; there really was no comparison. My mother (whom I referred) was shocked at the level of detailed service and expertise that she receives compared to the company where she previously was fitted. They did so much more in terms of fitting and testing that my mother did not know that existed. If I could rate this company higher, I would. I strongly recommend not only Indiana Hearing Aid Company, but also Matt and Angie. If you are on the market for hearing aids, do consider stopping by--at least for a complimentary hearing test and a meet and greet--you will not be disappointed.

BEWARE of this company. The employees are salespeople for the hearing aid manufacturer, and they…read morepractice hard sales. They will not give you a set cost or a breakdown prior to making you sign a contract. We knew what our out-of-pocket was with insurance when we went in for the appt, and they kept insisting that we would have to pay thousands more than that amount, and that we needed to pay upfront, and that they would 'refund us' if we paid over what insurance said we owed. We would not agree, and insisted on a cost breakdown to call our insurance first. Despite multiple phone calls and in person attempts to get this information, they refused. They would not give us ANY info about the cost, or tell us what was in this contract they wanted us to sign. They just said we needed to come in and sign the contract, and the cost would be on the contract, and of course, they insist that we pay the full amount of the hearing aids, which we wouldn't know until we got there. We were quoted multiple different prices for the hearing aids, and the last representative we spoke to mentioned an 'upgrade cost' which of course, was nonsense and had never been discussed during the visit. Any company that is unwilling to give you a set cost and line item breakdown, and insists that you pay upfront before going through insurance, and that you sign a contract about which they will tell you nothing, is shady. There were too many red flags to list here, but I strongly recommend that anyone with options avoid this company at all costs.

Took my 86 year old mother to an appt here to have her hearing checked. The owner, Brad, was very…read morenice and talked with both her and I for a while. He said they accept both Medicaid and Medicare as well as other insurances. And if she needs a hearing aid, they do not charge the customer any more than what their insurance is willing to pay. So with insurance, the exam, device itself, and everything could be free. Many heading aids that are good quality vary in price from about $1000 to $5000, and Brad said even with insurance not paying them full price, that my mother could stil qualify for a top of the line device, if it is decided that she needs one. And there would be no out of pocket expense to her. Brad was very professional and caring, and you can tell he is used to dealing with elderly people, and treats everyone with the utmost respect. He did not try to hard sell her or get her to sign or buy anything this visit. He gave her and I lots of information and will let my mother decide if she wants to get one or not. Based on my limited experience and talking with Brad he seems genuine and like a trustworthy and fair man that will not up-sell or take advantage of the elderly or anyone else that comes into his office. I do not know how well his products function, but based on what I know, I would return here if it is decided my mother needs a device. She says she doesn't need one but her doctor just wanted her to get tested to be certain, haha.

Dr. McQueeney is the ultimate professional. This was a visit that I dreaded because I knew that I…read morehad hearing loss. She made me very comfortable and answered all my questions. Her compassion came through, loud and clear. She walked me through everything. I highly recommend her services. Margie Hoskins

Dr. McQueeney is professional, compassionate, and patient. She was a tremendous help with me…read moregetting my first pair of hearing aids. She is available to adjust them anytime that I need. She does an amazing job of explaining how they work so that I can use them best. Because there is now research to support a correlation of even a mild hearing loss to dementia, I have recommended her to several of my loved ones. Great small business!

The place's bread and butter are hearing aids. However, I came here to get some molded hearing…read moreprotection. They have a decent sized private parking lot that it shares with the other business in the building it is located. Even though they have a sign out front, their door inside the building is not well marked. It is the suite to the right as you enter the building if that helps. The staff there was very friendly and helpful. They guided me through the process and did some research to make sure I was getting what I needed. The audiologist, Tammy, was awesome, she was very professional and personable. She administered a hearing test for me and provided me great feedback. She also took some ear molds for me for the hearing protection. Even though they were not able to fulfill my full request, they found someone that could and provided me my molds. I was hoping I was able to do business with them. My experience with them was very positive and they were extremely helpful and went above and beyond to help me get my hearing protection through the best method.

Came here for an annual eye appointment, they are very friendly and efficient, I appreciated how…read moreflexible and accommodating they are. I was able to have my appointment and order my contacts in under 30 min without feeling rushed, that is a great feeling!,glad I found them and established care!

I've been coming here for a couple years now. They have an online scheduling system which is nice…read moreto see and get the times that work best. I had an emergency and was able to get in the next day. The receptionist is always so kind and welcoming. They moved locations which is out of my way but Dr. Payne is amazing and worth the drive.

A wonderful practice! Friendly staff! Love working here! We're all about costumer service, and…read morealways run on time!

So far this dentist has been amazing- as someone who did not have dental insurance for quite some…read moretime, going back to the dentist for the first time in a while was nerve-wracking, but they have done a great job so for working with me, not making me feel judged at all for how long it's been since my last dental appointment, and being incredibly friendly. They are definitely a family-feeling dentist office: they are on a lake, in what clearly used to be a house, and you have to come in for 2 appointments before they do any real work or cleaning so they can get to know your mouth, teeth, history, etc. Some people have noted not enjoying this aspect, but personally it makes me feel cared for and like they are taking the time to really understand what I need.

We live and travel in our RV and of course we're far away from home when we needed a doctor. We…read morewent to Hancock Regional and it was a very good choice. It was late in the evening and I was very stressed and not feeling well. The gentleman who does the intake and triage (I wish I could remember his name!) was amazing - he calmed me down and assured me I would get help. Dr. McCann and our nurse Amanda were attentive and I felt listened to. They even let me sleep in the ER for a couple of hours to be sure the meds worked. I didn't feel rushed at all.

Called and asked for information about the process of receiving pre-exposure rabies vaccines. I'm…read morestudying to be a wildlife biologist and I focus on bats. It is required of me to receive these vaccines and it is something that should be common knowledge for anyone working in a hospital--regardless of whether you're a nurse or not. After I asked my question, whoever was working reception had zero idea what I was asking for, which is fairly alarming considering rabies is one of the most lethal viruses we have. She asked me if I was a current patient, I said no I don't have insurance. This was when she really stopped helping me. I understand prices are high, but they're going to be high regardless because of what I'm asking for. She told me to ask my school what do, to which I told her they told me to contact hospitals because they are all equipped to give these vaccines. She just kept saying she doesn't know what I was asking for and that she can't help. She then directed me to Jane Pauley, who is closed on weekends. I understand not being versed in everything that happens in a hospital, but not knowing what a pre-exposure vaccine is, and being unwilling in helping access that, is a terrible look for any healthcare facility. Please educate your staff on basic healthcare and train them to not just push people off the phone.