Proactive, knowledgeable, professional, trustworthy, honest & classy are the descriptions that come…read moreto mind when asked about Eric Herman. We recently relocated from Orange County to Oceanside. We had been looking for the right house for 2 years with a different broker. We were almost ready to give up. That's when we sat down to discuss what we were looking for with Eric. He quickly grasped what we were trying to find, answered our questions confidently, competently, without reservation and with complete clarity. He surpassed every one of our very high expectations.
Eric immediately put our minds at ease every step of the way. He didn't waste any time in helping us find exactly what we had been looking for all along. He lined up many great places for us to visit, educated us more and more with regards to property and process and gave us his full support and attention at all times. He was very responsive and answered all our texts, emails, & telephone calls almost immediately. Moreover, he would call us (phone call with a voice! Unheard of these days!) to give us a "heads' up" when a document was on its' way so we'd be ready. If we let a signature slip by us, he'd was immediately on top of matters, taking good care of us, making sure everything got done correctly. He made us feel like we were his only clients.
His calm demeanor coupled with his superior knowledge kept everything under control at all times, which was beyond priceless, considering my husband's radically LONG list of very specific demands and requirements.
When we found what we were looking for, Eric helped us write a strong and solid offer, which was accepted. After that, he went on to expertly handle every detail. He got us the house we really wanted with a tough negotiation with the seller.
Eric delivered exactly what we wanted, with a charismatic smile that lights up a room. Classy indeed. We would definitely work with him and only him again.
We thank you again for everything, Eric!