Brad Cohen is a knowledgeable realtor with extensive knowledge of the Shenandoah Valley. He…read morecommunicates well and listens! It took me awhile to find the right place and he hung in there with me through it all! A true pleasure to work with!

Brad helped us find our home in the Harrisonburg VA area. He was supportive, attentive, helpful,…read morefriendly, and always available to answer our questions. He focused on our specific needs and showed us the types of houses we were looking for. It was a smooth and stress free process, thanks to him. We highly recommend Brad!

Brent and his crew offer the broadest selection of lodging in Bryce Resort. They are focused on…read moreproviding accommodations to suit a broad range of budgets and are constantly improving customer experiences. The staff is responsive and professional, and does their best to accommodate guests in every way they can.

From the owner: We help property owners make home ownership and mountain getaways enjoyable in the Basye-Bryce…read moreResort area. We’re a locally owned small business with offices in the community, operated by staff from the community, for our community. Owning a home in the mountains requires continuous care. You and your guests come to rest and relax. We do the work so you can play…or do nothing at all. Our services include housekeeping, maintenance, grounds care, short-term rental hosting, guest reservations & correspondence, monthly accounting & reporting, state & local tax collection, remittance & reporting, Shenandoah County STR permitting, annual 1099-MISC reporting, and much more.

Made the process very quick and easy I wasn't stressed at all. Customer service was very helpful as…read morewell.

I've had such a great experience with Rocktown. Their customer service is always timely, genuine,…read moreand they meet all expectations for solving any concerns I have.

Currently staying at the Creekside Village Resort in Basye, VA. Check-in process was cool even…read morethough we arrived late at night (midnight). They place the keys in a VERY secure lockbox in an envelope with your name on it. You need a passcode to get into it, so it's not easy to break into. The drive to the resort was terrifying in the middle of the night, though, I will say. However, the unit itself was pretty cozy & I liked that it felt more homey than most modern & newer resorts trying hard to be fancy. It goes to show that you don't need a ton of expensive things to have a good vacation. I only docked a star because there were some things they didn't provide for a unit that's basically a 2-bedroom apartment: a dish rack, a vacuum (the place is fully carpeted), & steady internet service. The internet here is kinda spotty & keeps disconnecting every few minutes. I get that it's the mountains, but I also live in the mountains & it's not this bad. One of the locks on the screen door for the back balcony is also broken, which kinda sucks. Other than those minor things, it's a pretty good place to go for vacation & to get away from the world & be in nature. Lots of nature attractions all around. Pool is closed during COVID, tho, so don't get your hopes up.

I want to thank Gloria Cooper for matching me up with the perfect home! Gloria went above and…read morebeyond and believe me I don't say that lightly. Without Gloria's support I wouldn't be enjoying this gorgeous view on this beautiful Saturday afternoon. Thank you so much Gloria and Greekside realty! You are the real McCoy! Effie

Just a quick update. When we rented through this company, we caused some accidental damages to the…read moreproperty. We certainly try not to do that, but let's face it, sometimes things happen. I was impressed with the way the management company handled it. They addressed it professionally with me right away, they filed an insurance claim which covered most of the damages and charged us $22 for replacement of some stained towels (which couldn't be covered by insurance). They refunded the rest of our deposit. It took maybe a few weeks longer than I would have expected to get this resolved, but overall I was very pleased with how they handled the whole thing. They protected the owner but were fair to us and pleasant through the entire process. That's really all you can ask for, isn't it. It's not always about how companies handle things when everything goes "right". Sometimes it's about how they handle things when stuff goes "wrong", whether caused by themselves or the customers (like in this case).... so I thought that was worthy of an update.

From the owner: Vacation rentals at Bryce Resort Property Management at…read moreBryce Resort

I'd give this company zero stars if I could. They nickel and dime you for everything. Some of the…read morecharges are legitimate, but instead of including these charges in the rent (like trash or utilities) they come to you at various times throughout the month. And look out!..there are late fees at different times during the month too. We auto pay our sons rent and found out months later that we had late fees racking up for all the nickel and diming. Lastly, you are charged a processing fee anytime you make a payment. They will charge you for anything and everything possible, and the apartments are below average! They take advantage of student living. My guess is although my son has taken care of his unit, he will not get his deposite back based on the way this reallty operates. Highly do NOT recommend.

Worse property management in Harrisonburg. No way to pay your rent without a convenience fee except…read moreby sending a check to Chantilly. Also terrible record on maintenance, I was left without a shower for over a week once, until I fixed it myself. Was a tenant for over 6 years with nothing but problems. Then once I bought the house they had the utilities, which were in my name, cut off. Matchbox took no responsibility for this, going as far as to outright deny it despite the utility companies telling me what happened. Matchbox's customer service, Kyle, is absolutely useless, as are the supposed management, who are clueless. This company is the epitome of what is wrong with the renting market today and exists solely for the exploitation of the JMU community. They should be ashamed of themselves.

I'd give negative stars if I could. They never stop increasing the rent (about 40% increase in 3…read moreyears). They do not respond to emails unless you harass them. Maintenance takes forever and the maintenance guys leave a mess behind them. Tent from anyone other than Riner's Rentals if you can. They really are the worst.

They have done a walk through the apartment twice they know that the ceiling fans don't work…read moreupstairs and they know their is ripes in the laminate flooring in the kitchen since we have been here never fixed water damage from the bathroom upstairs in the ceiling in the kitchen been their since we moved in and we got a non renewal because our neighbor kept calling in and lieing at first it was just that then it was they had numerous calls that's to cover them but not one phone call or email about these calls in ten years that we have been here plus numerous things we have had to wait to have fixed we have kept all of our documents and hope they know painting a house and redoing the carpet goes with the wear and tear after how long we have been here oh and they said they weren't renewing their lease either but she knows someone in their office so it seems their getting to stay so now she is messing with our cars I have her on camera doing it and still saying stuff good for you riner rental you just gave her more room to run her mouth...

I had the pleasure of working with Amy during the spring of 2016. I entered the home buying…read moreprocess knowing what I wanted, generally, in terms of environmental factors, but with no specific physical criteria in mind. I was not settled on a single family home versus a townhome, nor was I really married to any particular geographic region, architecture, style or type of neighborhood. I wanted to "see it all" which required Amy do to a bit of weeding and sorting on my dreams in order to figure out what I truly wanted and needed. Taking what little I offered her (which was not only ill defined but subject to change based up on mood, diet and a possible lack of sunlight), Amy worked diligently to get at my true drivers and, therefore what properties would be most appropriate for me. Some of this spade work required her to indulge my desire to look at some pretty far-flung properties, but Amy used this time to effectively educate me on what items would become important to my search, selection and, ultimately, my overall satisfaction. Amy took my feedback and began to deftly draw the funnel down towards properties that would be good potential fits for me. She took the time to really listen and engage with me in the process of finding what turned out to be a great home! Amy also worked tirelessly through the closing process, making sure I was well served and expertly represented right up to settlement. I love my new home and owe it all to Amy's great persistence, professionalism and dedication!

The members of the Front Porch Team at Nest Realty were an absolute pleasure to work with from…read morestart to finish. We worked closely with Amy Webb and Kelly Ceppa and highly recommend their services. Amy came recommended by a friend who had a wonderful experience. We reached out to Amy and fell in love instantly. She was detail oriented, supportive, and thoughtful from the start. We discussed our goals via phone then met shortly after in-person. She took us on a tour of local neighborhoods. It is a unique experience to have a tour of the neighborhoods by someone who knows the area so intimately. Amy was able to tell us the long-standing histories of the areas and describe the personalities of the neighborhoods. As we began seeing houses Amy helped guide us in determining what features were "must haves" and which were "nice to haves." Each house we saw brought us closer to our dream home as Amy learned our personalities and likes/dislikes. Viewing houses with Amy was a pleasurable experience. She helped us form pros and cons for each house. Not once did we feel pressured. Soon enough, Amy reached out with a house coming on the market that checked all our boxes. Amy was unable to accompany us to the viewing of this home, but just as she had promised beforehand, her colleague and team member Kelly knew all our goals and wishes. Similarly, Kelly was incredibly detail oriented, supportive, and thoughtful right away. With Kelly's assistance and guidance, we put in an offer that was accepted. Kelly was attentive throughout the entire process, easily reachable with any questions, and always pleasant. She helped organize everything needed to reach closing and navigated unexpected & unpredictable events with ease. She accompanied us during the home inspection, final walk through, and the signing of the closing documents. It was incredibly helpful having her well-trained eyes and excellent knowledge at each of these steps along the way. Kelly even had housewarming gifts waiting for us as we walked into our new home. Amy and Kelly felt like family during the process and have kept in touch with us even after closing to help us navigate new home ownership. They are both incredibly professional, responsive, and went out of their way to be advocates for us as buyers. Amy and Kelly truly made purchasing our first home a beautiful memory. We will be sticking with their services long term - I cannot recommend the Front Porch Team highly enough!