Ordered flowers a week ago for Mother's Day and they turned out amazing. My mom loved them. I was…read moreaccommodated by the owner in which "blue" was not a color of choice nor chrysanthemums. The arrangement was stunning and very affordable.

Not as advertised in volume, variety, or overall esthetics…read more Quality is fine though and it's on time

I'm so grateful for Tognoli Florist and Maria. I sought a memorial arrangement for my cousin's…read moreservice in Maryland and had to coordinate everything from across the country because I couldn't attend in person. They were incredibly responsive, kind, and easy to work with, and they accommodated a tight timeline without making anything feel rushed or transactional. The arrangement was beautiful and exactly right for the occasion -- respectful, comforting, and uplifting. Delivery was seamless and on time, and their communication throughout made a hard day a little easier. I highly recommend Tognoli Florist.

I wanted to take a moment and thank @tognoliflorist - Maria was one of the nicest people I've had…read morethe pleasure of working with on floral arrangements for our three most special occasions. 1. Wedding Ceremony 2. Family Wedding Reception 3. Friends Wedding Reception We needed a florist for these special occasions and we wanted to make sure that they were close so that the flowers stayed fresh. I posted a project on Yelp and was immediately contacted by Maria. This let me know they were prompt for one, but she was super helpful and friendly. This sealed the deal for us. I had reached out months in advance for this because I wanted to ensure nothing went wrong and that I had time to fix it if it did. Maria not only offered her opinions and suggestions but also gave me feedback on ideas that we were playing with and or considering. Communication and service was top tier as she checked in with me throughout the weeks leading up to the events and most important days of our lives. We also chose delivery and she arrived promptly every single time! She knocked it out of the park on all of our expectations and she's just a wonderful person to work with. My wife was so pleased with the bouquet and boutonniere used for our special wedding events. The pictures speak for themselves! Maria even sent pictures of the bouquet beforehand to ensure we loved what we saw. This was a 10 out of 10 experience for us and I highly recommend them -- SupaFlyITGuy approved! - i have been continually impressed by the communication as she never left me wondering when they would arrive and put all of my questions and concerns to rest with ease. It's the kind of experience you hope for every time but know that it is super rare to experience this level of dedication to the craft and it should be recognized thank you for a top-notch experience the value for money is excellent, as everything is fresh and beautifully arranged. Maria helped with the boutonniere instructions and even gave me a pin that was easier to use the next time around. We loved our flowers so much we repurposed them into smaller vases so we could keep them for longer Photo credits to the wonderfully awesome @abbymarcosphotography & @aceboogs My beautiful wife @rlopez1116 #dmvflorist

Superb customer service. I needed an unusual request, and it was no problem, timely and very…read morereasonably priced. Ana's customer service commitment made my day!!

The bouquet of flowers is nice looking, but they completely missed Valentine's Day with my order,…read moreand didn't text me back or call to let me know it would be late. No discount, courtesy update, or apology.

We wanted to get some flowers for Easter. Although they were in the middle of putting together a…read morebigger order, they showed us options (two I have uploaded) and said it would take about 30 minutes. We got a call about 20 minutes later and were not disappointed. Great service!

Wow, I'm really blown away by the service levels of this company! I found them via Yelp and placed…read morean online order for a dear friend in the NIH Clinic. They not only called me to confirm and provide details about delivery but picked up the phone immediately when I called them back and knew what I was calling about. Very personable service. I ordered a bouquet in the deluxe and when I saw the pics my friend sent, I was almost embarrassed by how big and amazing it looked. The balloons were huge and I'm thrilled by the way the flowers and extras must make my friend feel. I will definitely re-order if opportunity arises and HIGHLY recommend Blossoms of Bethesda! This is what I call old fashioned SERVICE!

My daughter in law received her flowers and champagne. I have always told them to drink a glass…read moreof champagne on their birthday. The gift was amazing. Thank you.

I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.

I ordered a specific arrangement pictured on this business's website. It showed blue flowers with a…read morefew yellow flowers scattered among the blue. I chose it because the recipient loves blue. I mentioned to the rude man who took the order that it included yellow and blue flowers. What was delivered did NOT include ANY blue flowers. The arrangement was clumsy, not artistic at all. It looked like a child designed it. I will never order from this place again.

My wife loved her flowers! I appreciated the offer to add additional flowers after a mistake was…read moremade with the delivery.

We have a relative convalescing at home from a serious illness. As she's more than an hour away…read morefrom us and the recent bad weather has prevented us from visiting, we wanted to send her something to cheer her up. I called and spoke with Doris from All Seasons Florist. She was so helpful and wound up making the right choice. A beautiful spring flower arrangement arrived the same day making our ailing relative so very happy. Thank you, Doris!

They are always my first choice for flowers. Beautiful arrangements, friendly team, and top-notch…read morecustomer service. Highly recommend!

I got a gorgeous bouquet from them sent by a friend from out of town . Excited to use them for…read morefuture deliveries

https://genesfrederickfloristmd.com/…read more I actively chose this florist over a national chain because I believe in supporting local businesses. I will not be making that mistake again, and after what I have since uncovered, I am confident that mistake was not merely bad luck, but rather the entirely predictable outcome of doing business with an operation that has turned incompetence into a business model. I ordered same-day delivery for a bouquet intended to surprise my girlfriend at her office. The occasion was specific and meaningful: she had spent the day leading an important meeting, and I wanted the flowers waiting for her as a celebration of that accomplishment when the day was done. A gesture of thoughtfulness. A simple transaction. Or so I believed. Hours after placing the order, I received a text from the owner that delivery could not happen that day. The reason given? A broken-down truck. How tragically inconvenient. How remarkably well-rehearsed, as it turns out. That single failure immediately detonated a cascade of consequences the owner appeared entirely unprepared to manage. He suggested delivering to my girlfriend's office the following day, which meant I had to contact my girlfriend directly to confirm her schedule. She is not an idiot. The surprise was dead before the flowers had left the cooler. As fate would further compound things, she wasn't going into the office that day anyway. The owner then proposed delivering to her apartment instead. I want to be unambiguous: this was never the arrangement. The workplace delivery was not incidental: it was the entire architecture of the gesture. A surprise at the office, after a triumphant day, carries a meaning that a bouquet sitting outside an apartment door simply does not replicate. But I was already several steps deep into a problem entirely of this business's making, so I agreed. Apartment delivery. New address provided. The owner confirmed the new location via text. Or so I was led to believe. My girlfriend, now fully aware that a delivery was coming, the surprise having been thoroughly autopsied and buried at this point, stayed home the entire following day. She canceled errands. She arranged her day around being present for this delivery. She waited. They delivered the flowers to the office. I will allow that to sit for a moment, because it deserves the space. After failing on day one with a suspiciously convenient mechanical excuse, after destroying the element of surprise through sheer logistical ineptitude, after explicitly confirming a corrected delivery address, this florist looked at that address, considered it, and sent the flowers somewhere else entirely. This is not a clerical error. This is an operational failure so thorough it borders on performance art. When I contacted the owner to address this second consecutive failure, I was not met with urgency. I was not met with embarrassment. I was not met with any discernible acknowledgment that two failures in a row might warrant something beyond a casual suggestion to try again tomorrow. A same-day correction, I was told, was simply not possible. The proposed remedy? Another delivery to the apartment. The apartment whose address they had just spectacularly ignored. At this juncture, I would sooner trust a golden retriever with a mailing label. My girlfriend, who had already had her surprise ruined, her day restructured, and her patience tested, ended up traveling to the office to collect the flowers herself. She ran an errand so that this florist did not have to. And then I made the mistake of reading their other reviews. The broken-down truck. There it is again. And again. A recurring prop in what appears to be a well-worn theatrical production, staged for the benefit of customers who have no idea they are not the first audience to sit through this particular show. I am not the first person to be handed this excuse. I am not the first person to be given the runaround across multiple days, multiple failed promises, and multiple confirmations that apparently carry no binding weight whatsoever. This is not a business experiencing a string of bad luck. This is a business that has discovered that apologizing is cheaper than accountability. As someone who has spent a career studying the relationship between language and meaning, I want to say plainly: the word "confirmed" should mean something. "Delivery address" should mean something. "Same-day" should mean something. Words are not decorative. They are commitments. And a business that deploys them without honoring them is not merely incompetent: it is dishonest. The transactional premise of commerce is not complicated: money is exchanged for goods and services rendered as agreed. I fulfilled my obligation the moment I paid. Three days, two failed deliveries, one recycled excuse, zero accountability, a ruined surprise, and an unnecessary errand later, this florist did not come close to fulfilling theirs. 0/5 stars.