The name says it all a lot of experience care and overall wonderful staff…read more I also have neighbors and friends who love and Rappe about this place

We have been served by Touching Hearts for nearly 3 years and have had wonderful caregivers and…read moregood office service over that time. It has made a huge difference in my life as the primary care giver, allowing me to take time away from my loved one knowing she is safe and secure with a caring companion.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

I cannot say enough good things about Home Instead and all the staff there!! I needed care for my…read moreDad, rather last-minute, due to a recent fall & failing health, and I researched quite a few caregiver agencies in NY. Home Instead had excellent reviews (which are very important to me), and of the several companies I reached out to, they responded immediately. I was, and continued to be, incredibly impressed with their awesome response time, follow up, and excellent communication. All the way from my initial questions, to paperwork, meeting with my father, and the caretakers they sent-- their professionalism is stellar!! I was always able to get hold of someone immediately, and at all times of the day, and I live in a 6 hour difference time zone! Their staff is incredible. From their administrative staff, to the caretakers they sent (we had two), they were all so responsive & so kind. I would recommend them in a heartbeat to anyone looking for a reliable, communicative, caring elderly-care agency, with which to entrust the care of your loved one. I am so glad I found them!

The Home Instead team is absolutely top notch, very professional and responsive. The care they…read moreprovide is of the highest quality!

The team at Lean On We are phenomenal. Supportive, organized, skilled and compassionate through…read moreeach phase of care my mother has needed. Introducing a number of candidates to me virtually to choose from and vetting any individual that they recommend. Following up and responding very quickly to any new need that arises was especially helpful. I highly encourage you to work with Lean On We during any phase of care for a loved one or yourself. I am grateful to them for their expertise.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

Our family just went through the pain of loosing one of our member…read more After three years of fight VNS stepped in and made all necessary arrangement and helped us to care at home in last days It's not journey for a weak... but your loved ones would definitely appreciate to be home at That moment . People complaining about nurses not helping to leave longer - but they are not providing treatment , all they do is helping with comfort in last days of life It was so brave for beautiful young lady with huge eyes to show up in the midnight and walk into the house she knows nothing about ... People should be more appreciative and lower their expectations

As a caregiver of my late husband for 10 years I am familiar with the ins and outs of this type of…read morework. With that being said: my experience with VNS was absolutely discouraging for our health care system/provider. My father came home for (home hospice) on a Thursday afternoon. The assessment nurse was kind: however I say this respectfully..I couldn't understand what she was saying because she had a heavy accent. She went over his medication and assessed his body, took pictures of wounds etc. she did not do vitals or anything. (I don't know if that was a requirement) We were not provided with any medicine or supplies. Not even a little starter kit until something came in the mail. Friday My dad was having labored breathing. I called the 212-609-1920 and they advised me to give him some morphine. Ummmm with what you guys don't give us anything. NO INSTRUCTIONS. NOTHING. I had to call 911 - he was unresponsive. He was rushed to the hospital on Friday afternoon and passed away early Saturday morning. My recommendation: DON' T USE THIS SERVICE!!!!! I am going all the way to the top with this complaint. I won't rest until I get proper ethical change with the company. It won't be about money. This is about PRINCIPLE.

Golden Aged Home Care has been a life saver for me. Donna, who owns the agency, is always…read moreavailable to help with anything you need. She has a wonderful staff of competent aids that take pride in their work and truthfully, I don't know how I could manage without their care. Everything is so much better because I have such good people to help me.

Golden Age Home Care provided service for my father for the last three years before his passing. I…read morefound them to be reliable and attentive. Caring for people in their homes can often be challenging, but for the most part, the care providers performed their duties with compassion and grace and the Company Director always responded when I had questions or concerns. My family definitely appreciated the support provided by Golden Age Home Care during the period of time when it was most needed.

They were supposed to provide physical therapy. Three weeks later, they never showed up. I called…read moreand told to call the hospital and get a new referral. I will get a new referral for a new provider.

Horrible. We have been waiting 3 weeks for in home physical therapy. Trying to get answers and…read moregetting nowhere. Someone called that could barely speak English!

My name is Tina. I was looking for Home Care for my grandfather for a long time. I called so many…read moredifferent Home Care Agencies. And unfortunately nobody could give me proper answers. I was so confused with all that Home Care and my grandfather was even more confused. Finally I have called Sincere Home Care and they were able to help my grandfather to get great home care. Irena I was a great help. She explained everything, took all the information and I didn't need to do anything else - she took care of everything. She was very helpful with choosing HHA for my grandfather. He is very happy with his HHA. And I am very thankful that Sincere Home Care helped us a lot!!!

From the owner: Homecare - Homecare describes any form of care given within the home. This can range from care…read moreprovided by a home health aide, home health nurse, companion, or caregiver and includes intermittent care, respite care, and home therapies. The term homecare covers both medical and non-medical forms of care. Home health agency - A home health agency is an agency that provides home health care for individuals. These agencies are also often referred to as homecare agencies. Home health agencies help match a home health care professional with a patient in need of home health care. Home health aide - A home health aide is a trained professional who provides non-medical health services. Home health aides primary tasks include personal care and assistance with Activities of Daily Living. Home health care - Home health care is health care that occurs within one's home. The term home health care and homecare are often interchanged; however, home health care refers to medical-related homecare whi