Absolutely amazing shop. Our car had a minor issue on Mother's Day. They had us in and out in 10…read moreminutes and completely saved the day. Highly recommend and will be coming back.

Prompt service and great pricing on towing and repair. Substantially cheaper than local dealership…read moreand truly care about the customer. They saved me a ton. I can't recommend them enough and will be giving them my business as long as they have one.

If i could rate 0 stars i would. I got my car impounded & came Monday morning as soon as the office…read morehad "opened". At Arrival, the office was closed. Attempted to call the office multiple times with NO answer. not very Open for M-F from 8-5 ‍

Did a great job. Picked my truck up in my driveway while I was at work and delivered it to the…read morerepair shop. I never saw the guy did all of the business over the phone, even the payment. I would use WGTS again if I ever need to.

Cannot say enough good things about my recent experience with M&M. They are kind and professional,…read morekept me informed on the status of my vehicle and returned my car looking brand new. I would recommend M&M to anyone looking for collision repair services.

One star because I cannot leave zero stars. MM is lacking in professionalism and basic customer…read moreservice. The front desk receptionist attempts a fake friendliness but the overall vibe for this place is intolerance. I watched this same receptionist treat the person I was with so much more respect than I was shown, until she realized we were together. Oops!! The employee giving the estimate acted as though he couldn't have been more annoyed. Seems like such an odd way to greet a potential paying customer. He was rude, unfriendly and lacking in basic manners, not to mention customer service. I am extremely underwhelmed with waste of time that was visiting this company. I would never trust them with anything to do with my vehicle. Not to mention the overpriced quote that was basically thrown at me with no explanation. Visiting this location and having to interact with these people has truly been the worst part of my day. It's clear they have no idea how many reputable body shops exist within a two mile radius of their shop? I do not live in Indy anymore but am privy to the unacceptable small mentality that is many times found in towns like this. For some reason I thought things would be different in 2024. Yet here we are. I suggest going to Indy Color for your collision needs. They are immediately kind, friendly, professional, and welcoming to all customers. Their pricing is much more logical. I say venture just a few miles down the street and you will find superior service. No customer should have to beg for reasonable customer service when they plan to spend thousands of dollars. There are other body shops. Writing a review for this place was imperative and I hope this saves you a few minutes. MM your intolerance is showing.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

The lady who answers is as rude as they come ... not the fist one to say that i see, and the guy…read morecalled me a bitch after i apologized for my attitude but my son was ina. Wreck ans i was a mess about it ! Take things i to consideration when speaking to people but you won't get a good review from me , rudest people I've ever ever spoke to

The lady that answers the phone has no customer service skills at all! Very rude and nasty for no…read morereason at all!

My insurance company set me up for a tow service with this company. I have to say great customer…read moreservice, great communication, the driver went out of his way to help me. I greatly recommend calling them for the services they offer. (I apologize, I can't remember the drivers name) THANK YOU!

Magnificent. Had front bumper damage, and not only did they fix it in under a week, they detailed…read moreit AND replaced my missing hubcap gratis. These guys are real pros, highly recommended.

I managed to pull off a piece of trim from my jeep. I'd never been to a body shop before and my…read moredealership recommended them to me. I called last minute and happen to be close to them. They let me come on in and they took a look at it and fixed it on the spot and sent me on my way. I wasn't there 5 minutes. Very friendly and I'd recommend you try them out!

The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Was told transmission flush, but instead got simple drain and fill. Was charged significantly more…read morefor simple drain and fill. Waited almost 3 hours . Was told at check in, that full report of complimentary multi point inspection would be given at check out. Nothing was given. Very disappointing service.