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    White Horse Auto Wash

    2.4 (39 reviews)
    Open 8:00 am - 6:30 pm
    Updated 1 month ago

    Services - White Horse Auto Wash

    Auto detailing work

    Paint and exterior protection

    Auto paint restoration

    10 More Services

    Auto bug and sap removal

    Scratch removal

    Car wash

    Headlight restoration

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Tunnel wash

    Wheel and rim detailing

    White Horse Auto Wash Photos

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    Recommended Reviews - White Horse Auto Wash

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    I am not one to leave reviews but TAKE YOUR BUSINESS ELSEWHERE. I paid for an interior only cleaning and got 2 kids that "cleaned" the inside of my car for less than 5 minutes(after waiting in line for almost 20 minutes). They didn't bother to vacuum the back of my vehicle (I specified that I was really looking for the interior to be vacuumed out and wiped down) or wipe down anything which is what I paid for. The below pictures are what I walked into after they let me know my vehicle was done. At 9 months pregnant, I did not have the energy to go back and argue with children about the job that was done, I tried to call to speak to a manager but the phone number does not give you the option to speak to someone, so....here I am writing this review. Save your money and vacuum/wipe down your own vehicle or take it somewhere else. I could have done 10 times better at 9 months pregnant and would have if I had known this is what I was waiting in line and paying for.

    White horse clean

    I got the superfecta service today. I have never been let down by this place untill today. Absolutely ridiculous and unacceptable. I went home to clean my car myself. And when I tried to call to resolve the issue peacefully there was no response. For 42 bucks I got to waste my gas and 20 minutes of my day for a sub par service. I will attach pictures below of what they left my car like and how i cleaned it when I got home

    Pulled out side skirt

    I took my car there for first time , they drove it through for me and in the process damaged my side skirts. I told the young lady that I would fix it my self and was glad that it was not my Porsche and just my commuter car. I told her that she should tell people with side skirts that they can't go through .. By the way it hasn't happened at any other carwash. She said she would get the manager , who came out shrugged his shoulders and didn't even come over to apologize. I told the young lady that it wasn't about money but the principal and that had it been my other car it would have been a much bigger problem. Very dissatisfied and especially as I wasn't even asking for a refund which at minimum if I was manager I would have provided. The fact that I paid $37 for the pleasure and got back a damaged car that was cleaned very poorly. I will attach a couple pics that is just a taste of what they do at White Horse , Culpeper.. Just go and check it out yourself just don't take your nice car.

    Brad W.

    Garbage. Overpriced. I paid $32 for the premium exterior. That got me a simple drive through and rag off. No wax spray. No access to vacuums after wash. Glad I didn't pay for windows or interior. Can't even wash obvious smudges off.

    Time of day 5/21/2021
    Dorothy B.

    Just frustrated how an employee can cut in the line to get his car washed. When there is a long line. Then this young lady was working by herself trying to keep up. She did both sides of the vehicles.

    Summer O.

    This is our second time coming and the first time we weren't that happy with the outcome. Alex provides a really awesome first impression and understanding of the services. This time around Alex made sure it was all taken care of, we watched him provide excellent costumer service to everyone coming in! The gentlemen who directed us into the car wash was super funny and kind(wasn't able to get his name)! The two gentlemen Anthony and Marcus cleaning the inside of our car were so thorough, hard working, and also provided great customer service! After this second try of the White Horse Car wash we will be returning many more times!!!

    Never even touched.

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    6 years ago

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    25 days ago

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    1 year ago

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    1 year ago

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    2 years ago

    Love white horse! Me and my baby come here once a week for interior and exterior clean definitely worth the monthly plan!

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    1 year ago

    scratched my mom's car, car always comes out dirty, waste of money. employees were rude last time i went with no direction. not coming back

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    2 years ago

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    4 years ago

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    5 years ago

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    7 years ago

    Business owner information

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    Garrett G.

    Thank you!!

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    3 years ago

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    3 years ago

    This place is not good. Very slow. You wait a long time to low quality service. The service was better when it first opened.

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    Karen N.

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    7 years ago

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    7 years ago

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    Garrett G.

    Thanks so much!!!

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    7 years ago

    My car was sparkling inside and out when I left and it smelled great inside of my car! Great service, can't wait to go back.

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    5 years ago

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    7 years ago

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    5 years ago

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    Ask the Community - White Horse Auto Wash

    Review Highlights - White Horse Auto Wash

    Tony (manager) is always on the line helping and ensuring everything is great.

    Mentioned in 2 reviews

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