Terrible swim school! You get a teenager swim teacher, that doesn't help lead the child or make…read morethem feel comfortable. We tried the trial swim class one time and never went back. Because I told them I may be interested to continue, they signed me up and now I have a charge on my account that can't get rid of. Spoke to the lady about it, since I never went to a class or registered my son. She told me because I was interested that I was registered by her and had to pay. Staff is unhelpful and this school is such a SCAM. if you want to get charged for saying you're interested but never register or attend a class then sign up. RIDICULOUS!

I enrolled my daughter last summer at Safe Splash Garland and didn't realize the automatic payment…read morethat they clearly signed me up for. I own that I didn't catch it sooner on my bank statements but $600+ in, I spoke with three different employees in the hopes that I could get a refund. The end result? They gave me a two-month credit for eight months of automatic withdrawls from my account. My daughter literally only took one class and she didn't like it. That's an expensive class. I own my oversight but a little empathy and integrity goes a long way these days. I was planning to re-enroll her this summer but i'm out so much money now... I'll teach her to swim myself. AND, I couldn't directly communicate the the general management or owner directly. Instead; the employees I spoke with only offered to send an email to upper management on my behalf. That's unacceptable.

One of our kiddos has been going here all year. They are super accommodating and I love the…read morefishbowl setup where parents can watch their kids swimming! Super nice waiting area and as a plus it's also got a tumbling gym so I'm sure you can get 2 kids busy if you have them! I also love how they make it easy to make up classes if you miss one with other options. The instructors are friendly and the ratio of kids to teachers is always reasonable. All in all a good spot to send your kiddos for some swim lessons!

Pick somewhere else! Enrolled our kids here for 10 months so they could learn swim safety and not…read morejust drown in a pool. After month 4 we wondered why they didn't move up a level, were reassured it was normal, so we waited more months, still no testing to even see if they were ready. Then the instructors kept changing and we realized they were teaching our kids the same stuff they learned on day one every time they changed instructors for the class. Turns out they "weren't keeping track" of what the kids knew and after 10 months and $3,500, our kids still can't tread water on their own and were never tested to move up to level 2. They told us the kids "lacked confidence in the skills" when they've had 20 hours of swim time now and just weren't even taught the basics of basics here. They only let you unenroll via text that they ignore you on and then demand 30 days to unenroll you which is another $340. This place is a mess of mismanagement and poor safety. After 10 months my kids should know something.

Leaving 3 stars solely for their subpar policies. My son absolutely loves swim lessons here but…read morehe's 1 and little kids get sick often and babies take forever to recover. On top of that when your kids get sick usually the rest of the house gets sick. My son missed 4 classes and you're only allowed two makes up which you have to pay for additionally. So now I'm out $150 when it's already $180 a month for the semester. I also never received my referral even after the manager repeated it to me for assurance. Shame on me for not reading the absence policies. I probably wouldn't have signed up while my son is so young and I'm a single parent so if I'm sick there is no one else to take him. And we have no family here. Which is not the schools fault I'm just saying it's hard to make it to every single class and only allowed two make ups isn't fair. On top of that I have two make up credits and every time I try to schedule it doesn't give me any options. I called and left a voicemail for help. No one has returned my call. And if I get a response to this review to email someone about my concerns, that is the wrong answer. You should look up my account and call me. You have no problem calling me to see how I'm enjoying class. You should at least call me to help resolve these issues. I understand your teachers have to be paid for their time but parents shouldn't be penalized for taking care of their sick kiddos and not sharing their germs with everyone else. Someone needs to rework this structure so this isn't an issue.

The teachers here are fantastic. They all seem consistent with their teaching methods. Every…read moreteacher we have had is competent, caring and patient. My son has learned so much and his confidence in the pool has increased so much. I wish there was a bit more flexibility with makeup classes, but it's not a deal breaker l.

Coach Justin and Coach Hannah are amazing with my 5 year old and 18 month old in teaching baby…read moreswimming techniques/and full swim lessons. We have used Dinosaur swim club two summers in a row and cannot recommend more. 10/10

From the owner: At Dinosaur Swim Club, we make swim lessons fun and safe — no cookie-cutter classes here. We teach…read moreyour kids real water skills with patience and care, all while keeping things light and friendly. 🦖 Personalized lessons tailored to your kid’s pace 🦖 Honest pricing, no surprise fees hiding in the weeds 🦖 Small groups — up to 4 kids per hour, split into pairs so everyone gets focused attention 🦖 Mobile lessons that come to you — we bring the pool to your doorstep! We’re more than swim lessons. We’re about building confidence and safety — and having a little dino-sized fun along the way.

Ethan was the BEST! Our grandchildren were in town and we drew the right straw with Ethan. He was…read morepatient, very knowledgeable, and encouraging. Our granddaughter just was named the Student of the Week with her swim team. Our grandson also made tremendous progress. This company is by far the best swim coach company in the area. Ethan made improvements in our grandson in a day that took another company 4 days. Thank you, Ethan. We will definitely call again when they return.

Coach B was great! My son really liked him and learned SO much! Thank you for helping him learn to…read moreswim!

I have decided to update my review of the Swim Academy (and the JCC) based on recent events which…read moreresulted in our family rejoining the swim academy. Shortly after my initial review, the JCC replaced a key leadership position in the aquatics department. We decided given the change that we would be open to coming back and we have been very pleased upon our return. Key changes we have noticed are : - Instructors are consistently showing up - only 1 substitute so far and it was communicated in advance and the reason for their absence. - The instructors appear to be very focused in the water on the kids the entire time. No more talk / complaining about JCC politics or employer dramas that was taking away from instruction - time in the water - this was a big one. We were consistently only getting about 75% of the instruction time that we paid for. My kids are in the water 5 minutes before their lesson and ready to go. If the instructor is 3 minutes late to start, they should stay 3 minutes extra. This is currently happening, as it should. We appreciate the changes made from the top-down and I wanted to make sure that my review reflected this effort(s) being made.

Best place to learn to swim. My daughter used to scream in the water - no confidence at all! I'm…read morejust a few short months, she is now up to the 5th level and I can barely keep her out of the water! This mama has found peace during the summer thanks to LKSA!!

We go here every weekend, the wife signed the little one up on a subscription and she loves it. It…read moreis age appropriate and a lot of fun for kids and adults. The little one says "I'm excited" when we say we are going to Little Gym and she looks forward to it. There are lots of activities that teach motor skills and also expend their energy (the most important part!). A great experience and a wonderful way to fill the day.

I'll make this really simple: - disgusting sanitation…read morepractices- they don't clean after each class and there's food and god knows what else all over the mats and floor - oversubscribed classes- kids everywhere and no caution taken for 1) safety or 2) any type of hygiene - rude and unapologetic management - no actual guidance in class- you're essentially paying for your kids to go and jump on mats which doesn't spark any type of creativity or learning to me - no control over sick attendance i.e kids attending with runny noses, coughing, sneezing etc and its all good! Surprised that post-covid these are the measures taken at an establishment that is meant for young babies. Dont risk it.