I have been a member at this particular location for a while, and with the YMCA since 1989. However, I ended my membership after my grandson was bullied by a group of pickleball members. He was playing in the gym before they arrived. After some time, he came out crying because one of the men took his ball and put it away. When I reported the incident, one of the male staff members apologized and retrieved the ball. While I was comforting my grandson, telling him he did nothing wrong and that adults shouldn't be selfish and treat a nine-year-old child that way, I told him to stay near me and continue playing. At that moment, an ignorant female staff member, who was passing by, interjected, saying, "You can't play with the ball in this area." This is the second incident involving her discriminatory behavior towards my family. As I was leaving, deeply disappointed by the behavior--especially since this is supposed to be a Christian establishment--I saw Joseph and informed him. He stated that she shouldn't have said anything to me, as the matter did not involve her. A few weeks after I left, I stopped by to file a formal complaint and asked to speak to Brian, the director or manager of this location. He showed no empathy and instead stated that children should not be left alone. I am 55 years old, a former teacher, and a current paralegal. I was intentionally monitoring my grandson while sitting directly outside the gym in the vending area. This place has changed from a family-friendly, community-oriented place to a worldly, non-family-friendly environment for minority families. read more

This is about Pickleball which has become cliquish to the point where certain players move paddles and will only play with other advanced players. Lesser players must find other venues or possibly get in a game or two with a few kind souls. Semones has always been this way. This is an inclusive Christian organization. These advanced players who take PB so seriously should join non-rec facilities. The Y is not the place. read more

Great place to workout and meet friends. State of the art! Great classes from water aerobics, Pilates, pickle ball and more!

We have had a phenomenal experience with the Richardson Lake Highlands Rapids swim team. Our son has been on this swim team for almost a year. Nine months ago, we moved to west Plano and we now drive drive 45+ minutes to practice every weekday because Coach Xandra is an absolute gem! She is incredibly patient, thoughtful, kind, and dedicated. We have been a part of other swim teams, and Coach Xandra's enthusiasm and commitment to the team are superior to anything we have ever experienced. The assistant coaches are just as invested in creating a competitive, but above all fun, swim team with a wonderful sense of camaraderie. We feel so lucky to have found this team. Coach Xandra and the assistant coaches always provide parents with timely information and are extremely responsive to any questions. Practice is offered every weekday and breaks are coordinated with school holidays during the academic school year (in the summer, practice is held almost every weekday except for major holidays like July 4). The pool is very well maintained and we can't wait for the new developments coming to the Lake Highlands Y, including the new outdoor pool area. We also really love the Richardson Y outdoor pool that is used for swim team practices in the summer. Overall, this is an amazing team with a top-notch head coach, wonderful assistant coaches, and supportive parents and family. We can't wait for summer swim team season! read more

Lake Highlands Family YMCA - Gyms Near Me - Dallas, Texas

this is a great YMCA I liked most of the staff and the people who go there. They almost always have a smile on their face. only problem I have with this location/ company is that they are very unprofessional work wise. I noticed in some areas they don't treat staff fairly. I really recommend joining this YMCA but i would highly recommend not work for them due to their unprofessionalism and the way how some of the staff is treated. read more

I'm writing this review to rave about Coach Xandra and the Rapids team. My children began swimming with Xandra when they were 5 and 6. They are now 13 and 14, and although we've moved away from that Y, my kids DEMAND that they keep swimming summer team with the Rapids. Coach Xandra is kind, compassionate, and delivers exactly what each swimmer needs based on their ability and comfort level. Around January each year my kiddos start the chatter about their beloved swim team and the Lone Star meet. While swimming can feel like an individual sport, there is visceral team camaraderie. The big fish/little fish program and the way the older swimmers model good sportsmanship is UNMATCHED on any Y or club team (my kids also swim club, so I can make that comparison). My daughter cannot wait to be an asst coach with Xandra, and my son is in tears when the season is over bc he misses it so much. RAPIDS FOR LIFE! read more

Absolutely DO NOT waste your time trying to use the diving boards here. I have paid 3 times to get in a total of 15$ to just be told after paying the diving boards are closed and spent well over 3 hours trying to communicate in person this doesn't count travel back and forth. The front desk ladies are very helpful always but for one reason or another I am 2/8 attempts of getting to use their boards. If you come here to dive I promise you are not going to have a good experience DO NOT WASTE YOUR TIME IF YOU ONLY WANT TO DIVE HERE read more

We love the RLH Rapids swim team!!! We have had two swimmers at the Richardson-Lake Highlands YMCA Rapids swim team for over seven years. The YMCA's dedication to the sport cannot be overstated. In those seven years, we have swam with the finest swim coach that I have ever seen (Head Coach Xandra), and the YMCA specifically has made lots of new investments in the sport - including a BRAND NEW pool that they completed last year! Our swimmers have swam competitively at multiple local clubs, and also at the RLH Rapids as they have expanded past Richardson YMCA to include Lake Highlands YMCA. We can say definitively that there is no finer group of coaches and swim team in the Dallas area. In fact, our swimmer went from a club team to the RLH Rapids team SPECIFICALLY to get coaching from Coach Xandra. Much like a family, at Rapids you will find more than just a top-tier competitive swim team. You will also find a thriving support network, which includes engaged parents, volunteer officials, and a booster club with many fun events and opportunities in which to participate. Whether you're looking for a place for your very young swimming to become part of a healthy team, or you have an older child looking to gain health and confidence by being part of a strong team and positive peer group, RLH Rapids is the place for you! read more

This review is for the Rapids swim team specifically. While my son is now at college and can only swim summers, he has grown up a Rapid, swimming his 13th year last year on the team. He gave up the option to swim club because he was so happy as a Rapid - more than just a swim team, it became family. Xandra grew up a Rapid herself and understands what the heart of the team is. She has taken what was already an amazing, STATE CHAMPION swim team and pushed it further to include year-round programming and continued excellence. On top of that, Xandra and her team encourage, nurture, and help all kids in the program, even when they aren't swimming for Rapids (high school meets, job recommendations, etc). Truly a diamond in a world full of club options, this one remembers that we are dealing with kids and families. If you want angry, pushy coaches and a program that cares more about your dollar than your soul, go ahead and join a different club. This one will bring you in, love on you, and your kids will become better athletes and people because of it. read more

Lake Highlands Family YMCA - Gyms Near Me - Dallas, Texas

We joined the rapids swim team almost 3 years ago. We have had nothing but a positive experience. This school year we ended up leaving a club swim team to join the rapids full time because I saw more growth in my daughter's swim ability over 8 weeks versus the past year on the other team. We love the swim team so much we put my son in swim lessons at the Y, hoping one day soon he will also join thr rapids swim team. All the coaches and instructors are AMAZING. read more

Our family has been part of the RLH (Formerly Richardson) Rapids swim program for 10 years. As Lake Highlands residents, we are thrilled that the LH Y has provided a year round home for the team. The remodeled aquatic center is excellent for competitive swim. LH and Richardson are beyond fortunate to have Coach Xandra in charge of the program. She has instilled a culture of solid technique, attentive coaching, team spirit, and fun for all swimmers. read more

5/5 stars for wonderful customer service! Huge kudos and thanks to Rocio and Erin for being so welcoming and friendly. It was great to get an inside look at the facilities - which are modern and perfect for a workout. There are also basketball gyms with youth programs and games. Parking is aplenty. The amenities are sufficient, and the space is well-used overall. Would definitely come back! Pro Tip: Daily guest passes are $10 read more

The Rapids Swim team is an excellent swim program. It's one of the best in DFW area! Coach Xandra and the coaching staff are well trained to meet the needs of all levels of swimmers. They maintain a very safe environment for both swimmers and staff. Our son has been swimming with the Rapids team for more than 12 years. read more

Coach Xandra is the best!! We love the swim program and the swim team. Our son has been swimming for the Rapids for 10+ years. GO RAPIDS!!

Our daughter has swum for the Rapids for 9+ years and specifically with Coach Damon for 8+ years. The coaching, friendships, and support she receives from the Rapids are so good, she continues to swim for the Rapids in addition to her high school team. If you are looking for a swim team that will challenge your swimmer, but support them and teach them sportsmanship, the Rapids is where you want to be. read more

My kids have been swimmers on the Rapids swim team for the last two years. We all love it. They get top notch instruction from amazing coaches, great workouts, a super positive team environment, but most importantly learn how to be the best team member and person. This team and coach is head and shoulders above the rest! read more

The YMCA Lake Highlands Swim Team, The Rapids, is very mediocre. No practice options for 26 days over the Christmas Holiday was a real bummer. The coaching staff work so part time that it's hard to get info. when you need it. My son said the water was really dirty. They cancelled practice multiple times because of excessive bacteria. For almost the same amount of dues, one can join a real swimming club. read more

This review is long overdue. Last season my daughter played in their 3rd grade girls basketball league and the experience was extremely disappointing. Aside from being locked out of the gym for half of our games, being jerked around by the league with the schedules to accommodate other teams who were not prepared, and dealing with officials who had little to no basic knowledge of basketball, I guess they did a good job? No. No they didn't. They really don't have the right to call it Basketball because that's not what it is. They should call it Wreckball instead. If you enjoy watching your little girl get beat up, then this is the league for you. No fouls are called. Parents and coaches turn a blind eye and often join in on the mayhem. Disgusting. It's no wonder Texas has seen a sharp decline in girls wanting to play Basketball in Junior High and High School. One season of Wreckball and they never want to look at a Basketball again. We are now playing at SVAA and have found their league leadership to be much more understanding, fair, and balanced. YMCA Girls Wreckball is made up of parents and coaches too cheap and lazy to commit to Academy/Club Basketball. They'll do whatever it takes to get their little wreck trophy. Not worth it! read more

ｙｍｃａ - this YMCA has a open gym lay out with a unique pool-surrounded by glass doors that open up to give an "outdoor" pool vibe, allowing participants to enjoy different features of the facility. This can be a very quite family feel place and in the evenings can act as a vibrant rush of family and friends enjoying workouts, sports, community, social events, and more. read more

My review isn't based on the gym itself - rather the awful, disorganized aquatics programming. My daughter (3 years old) has been taking swim lessons both group and private here for some time. While I adore the instructors the management is awful and the aquatics supervisor is going to drive away guests with his lack of consideration or customer service for kids. After taking lessons here regularly for some time tonight the pool manager decided my 3 year old can no longer wear goggles. He publicly scolded her instructor for allowing her to which was unprofessional and rude then forced my daughter to sit on the pool deck and cry because suddenly goggles are against the pool rules. Despite all the Lap swimmers wearing them suddenly children cannot. She's was hysterical because they have her in class with a 6 year old who splashes regularly based on his more advanced skills but nonetheless my TODDLER and Instructor were scolded. Take your money elsewhere if you're looking to involve your children- such a shame that a great local gym has such awful management read more

Wow! I wish it had longer hours. I wish there were more dance aerobics classes. I wish the locker room was more luxurious. However has a great family pool with a beginning depth of 2 feet which is great for kids learning to swim. Also has a slide, lap pool, weights, typical aerobic equipment, a soccer field, basketball court. Because it is not too busy we can have a family game of b-ball virtually everytime we go. The workers seem nice. Its not glitzy, but it is a good place for those with small children. read more

This review is for the swimming lessons only. For the PK group swimming classes, the fee is $60 for members and $90 for non-members. I did not want to pay some of the outrageous fees other swimming instruction business were charging, and I successfully learned to swim at the YMCA when I was younger, so I thought my child could give these lessons a try. Unfortunately, this is a case where you get what you pay for. The majority of the instructors are not friendly. I enrolled my child for three different sessions and not one of them introduced themselves on the first day of class. None of them were very enthusiastic with the kids, and seemed rather ambivalent. If you don't like your job, it's probably time to look for a new one. There was a bit of disorganization. One instructor disappeared for about 4 days and the parents were not told what happened. Each day we were met with a different instructor until someone finally informed us the individual was ill. It's a bit distracting for the kids to adjust to having a different instructor each day. In a different case, I noticed a child from a different class came prepared for her lesson, but that instructor's "meeting ran over," so she was offered a make-up class. One instructor cut the class about 10 minutes short--they are only 30 minutes long. As classes are going on, some of the instructors play music from their iphones. I enjoy a little background noise, but it can be a little loud at times. This makes me wonder if the kids can hear any instruction while Jay-Z is blasting in the background. I feel like you sacrifice quality for price, at least at this location. read more

Good place to lap swim. Often enough you have to share a lane, but everyone is courteous and there to get in a workout. Lots of kids in the pool and dressing rooms. Small but well layed out gym with the necessities. Great staff. A solid gym with no frills. Plenty of parking, safe and accessible. read more

Our grandchildren both play basketball here on teams. They have not done a very good job dividing up the teams. My grandson's teams have five players each. The teams they are playing against have 8-10 kids. There are no relief players for our team while the other teams can substitute so the the players can rest. Our kids become exhausted while the other teams players are refreshed. They need to divide the teams so there are equal number of players on each team. read more

My family and I moved to another state where there is no Y. Amidst packing and moving, I sent over the form for cancellation before the end of the month. It was never communicated that I needed to send it in x number of days before the following month. We were still charged, and are not being reimbursed. Simple to do the right thing here, but the Y chooses not to. Disappointing. read more

I have had my youngest son in the Y's basketball program for 4 years. This will be the last season. They are unorganized and cancel practices and games whenever they want. 4 years ago when Lewis Knisley was in charge of the youth sports, everything was great. Then he left and Rodney Black has run the program in the ground. The referees at each game are inconsistent with their foul calls and practices are cancelled for new exercise programs for other people without talking to the team coach. The last 4 years we have had our own uniforms and team name. This year the Y decided to make us pay for uniforms they want to buy and they have NBA team names on them. So despite my son's team having the same name for 3 years, the Y made us change it to a NBA team name. I wonder what kind of kick back the Y got to force us to purchase uniforms from them. My older son has been in the Spring Valley Athletic Association (SVAA) for 6 years and they run a well organized youth sports league. Don't waste your money at the Lake Highlands or White Rock YMCA's and their youth sports program. read more

Staff is always great! Equipment is new and cutting edge. Classes work with my schedule and the entire vibe is exactly what I want for a gym. read more

Love the pool and the water aerobics classes! Fabulous people and the water is consistently good.

I have been involved with Lake Highlands YMCA for over 1 1/2 years as a part time employee and I am amazed at what the YMCA does in our community. The money that is raised goes back 100% to scholarship...so many opportunities that are not found anywhere else. Check out the Lake Highlands Family YMCA it is worth your time! read more