Review for Legacy Martial Arts / Kung Fu San Soo - Redding, CA…read more
I'm not writing this out of spite or bitterness. I'm writing it because as a prospective student--and as a man--I believe in being honest, standing by my experience, and holding people accountable for basic professionalism and courtesy.
I initially reached out to Legacy Martial Arts / Kung Fu San Soo in Redding because I was genuinely interested in what they had to offer. I made several attempts to contact the instructor, both through phone calls (voicemails left) and via the website's contact form. I even showed up in person once and found him teaching a private lesson, which I completely understood. But despite multiple efforts over an extended period, I received no reply whatsoever.
Eventually, I left a message through the website expressing my disappointment, and I posted an honest review outlining my experience. Almost immediately after that, I received a phone call--his first response--offering an apology and citing a "family emergency" as the reason for the lack of communication. While I do sympathize with personal crises (we all face them), the timeline of my attempts to reach out didn't quite match up with that excuse. Emergencies don't last for weeks without a single moment to return a message--or have someone else do so on your behalf. It didn't add up.
Even then, the apology was lukewarm at best. What I got was, "One of my students saw your review, which is unfortunate." In other words: he wasn't concerned that I felt disrespected--he was concerned that his student saw a negative review. It felt more like damage control than a sincere apology.
Despite that, I gave him the benefit of the doubt. I took the review down and told him I wouldn't pursue this further. I figured, maybe we just weren't a good fit. But again--no reply. No follow-up. No closure. Just silence.
Later, I reached out one last time to express how I felt--not to stir the pot, but to give him one more opportunity to show some human decency, to say, "Hey, I messed up. I'd like to make it right." But once again--silence.
At some point, silence becomes a statement in itself. Whether it's passive disregard or some misguided idea of dignity, it's a bad look either way. A simple acknowledgment, even just a "wish you the best," would've gone a long way. But that didn't happen.
So yes, I'm reposting this review. Not out of anger, but because I stand by my conviction: when someone repeatedly ghosts you, gives vague excuses, and only responds when their reputation is at risk--it speaks volumes about their character and their business.
To anyone considering training here, just know this was my experience. Maybe yours will be different--but this is mine. And I have every right to share it.