Ed's Automotive on Hope Mills - a Main Street Auto shop https://share.google/rfBE5GwraFro1NLJf…read morePicked up yesterday and again truck is broke down

From the owner: For years, Main Street Auto has proudly owned and operated the most trusted local auto repair shops…read moreacross the United States. Our dedication to exceptional service and customer satisfaction has made us a top choice for vehicle maintenance and repair. At Main Street Auto, we offer a comprehensive range of services to keep your car running smoothly, including oil changes, tune-ups, brakes, alignments, tires, AC/heat, engine work, transmission work, and all forms of mechanical work. Our skilled technicians are equipped to handle everything from minor repairs to major overhauls, ensuring your vehicle's optimal performance. Whether you need routine maintenance or complex repairs, you can trust Main Street Auto to provide high-quality auto repair services that you can rely on. Visit us today and experience the difference that our dedication to excellence makes.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

Customer service here is fantastic. They were honest with me regarding the repairs my vehicle…read moreneeded.

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

I will never take my vehicle there again. Service is mediocre. When I addressed the issue, service…read moremanager used passive aggressive tone and terminology. I was asked to take my vehicle unfinished as a courtesy because of the lateness of the day. A key fob was not working properly (it was not programmed properly at this shop). I brought it back at my convenience and was told it needed to be left for at least three hours to diagnose. I thought this was very strange, since the $4K job was diagnosed in less than an hour. So, I know I got hosed, just will not recommend or go back.

Can't give a review yet until I get an aprox cost in clutch replacement for…read moreCooper S 6 spd (have all parts). Have spent over 30 min with yelp with all details and no answers yet? 5 Star if I can get some answers? Sincerely, Bruce W. Miller 1st Lt Airforce (retired)

Being coming here for years for inspection and oil change. The communication and the respect from…read moreeveryone that I can in contact with is very outstanding. The work is very good, never had any complaints. Thank you All American Sales and Services.

The guy seem very friendly we took our vehicle to get our lights put in that had blown. we find out…read morehe said it's a whole unit you will have to buy, we order the unit both headlights which were nearly 600 00 took it to him he couldn't fix it told us to bring next day we did before it open and left the vehicle we called after lunch and he hadn't looked at it he called at around 5 and said he don't have the machine to do it, told us we will have to take to gmc dealership. he charged us 500 and we folded them they didn't fix it so he brought it down some. we probably didn't need to buy the 600.00 unit cause it doing the same thing. I wouldn't recommend him to my enemy. Kept the truck pretend to work on it What started for 50.00 end up costing much more. Now still have to pay more money to get it fixed. People if you can check out these mechanics I heard thru nextdoor about them. Do your own research. ‍. I called him about a few days ago about my power steering the price he gave me were over thousand of dollars took it to gmc and it only cost me less than 100 for just a lose wire

I went here because my rotors and brakes needed replacing. The owner told me to come in the same…read moreday and finished with replacement rotors and brake pads on my front two wheels. Super fast and and great price. Definitely go here if you want a good price and loyal job done

Yelp is helping companies like this scam by not posting these reviews.!!! First transmission lasted…read moreabout a month $2500 lost! Second transmission lasted not even a month! Third time it's been two weeks transmission bad again! Each time I had to pay for transmission fluid out of pocket $275.00 second time he said warranty wouldn't pay all the labor so I had to pay $500 plus $275 for fluid! All because he said my maxima has spacers on rims. Total rip off because dealer ship quoted $6,000 for new transmission and I've spent that with this shop on used transmission. Total waste of money. Be careful because I think the transmission is not being replaced just fixed old bad transmission. Each time I took to Nissan dealership and it was in fact all three times another bad transmission each three times!!! Note: Joe said I had warranty but still car isn't working because he says the spacers on rims void warranty but those same spacers was on car when he first got the first transmission!! Also most screws are missing under hood that was not put back. Tacky work. God doesn't like ugly! AND For YELP TO NOT POST MY REVIEW FOR OTHERS TO BE SCAMMED IS VERY UN LAWFUL!

Absolutely LOVE this shop! Eric is the best! they will do what is most cost effective for you the…read morecustomer,while getting your car back on the road quickly! They aren't going to "recommend" work/parts needing to be fixed, just for them to make more money like a lot of other shops around! They don't treat you different if you are a female again like a lot of the other shops around!

Very good friendly atmosphere and professional service. The people and owner know how to take care…read moreof customers and their vehicles.

Great Experience Buying My SUV at Browns Auto World…read more To be honest, I was going to write a 5 star review regardless of whether we bought a car. Jason was awesome -- no BS, just straight to the point. He was honest, down to earth and made the whole process seamless. If I could give 10 stars, I would. The environment at Browns Auto World was relaxed with zero pressure, which is rare to find at a dealership. I never felt rushed or pushed into anything, and I walked away feeling confident and happy with my purchase. If you're looking for a place where the staff treats you like a person and not just a sale, go see Jason and the team at Browns Auto World. I'd absolutely recommend them and would definitely go back for my next vehicle.

From the owner: We are a family owned and operated Pre-Owned Vehicle Dealership and Service Center. We have been…read moreserving Fayetteville, Hope Mills, Fort Bragg, Greys Creek, Eastover, Raeford, Lumberton, Southern Pines and Southeastern North Carolina for over 12 years. Our experienced Sales and Service staff have over 150 years of combined experience providing exceptional service for our customers. Come see for yourself!