Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

I didn't see the response as I hadn't realized I made the contact thru here. I usually get Dave by…read morephone directly. He's a great & honest mechanic (over my long life I have only found 2others I would say that about!) I highly recommend his work, honesty & professionalism.

I've got my mandatory annual NC safety inspection done, called Fayetteville Auto Service and they…read moretreated me like family. Dave answered my call. I've been to many different auto service and so far, this is where I'm gonna get my oil changes and my brakes serviced. From day one, I'm a fan. Go now if you have any check engine light or something. I'm sure he will lay down the issues and give you an honest opinion. Thanks Dave! Value is awesome.

Have been going for years, reasonable prices great services, have referred numerous friends and…read morefamily, never a complaint.

Best mechanic I've found in town! I've been taking all my family's vehicles to Bruce & Co. since…read more2012 or so. He's friendly, very competent and doesn't overcharge. Best mechanic in town.

Fabulous customer service. Went in because my brakes looked terrible. They looked them over and…read moresaid they were fine. What?! Who does that as an auto body shop? Amazing! I only had to pay for the inspection of them and that was more than ok with me. They've definitely made a customer out of me!

You can't ask for a more friendly, accommodating, and knowledgeable service. I plan to continue…read moreusing them.

My experience with them has always been amazing. !! All the guys are friendly and they go their…read moreway to help you. The prices are also amazing. My daughter and I just got our inspection with them on Saturday. I tell everyone to go them on Ramsey Street !!!!!!! T. Davis

Quick turn around time from bringing the vehicle to the shop to the time you get it back. Very…read moretimely service. They will give you an estimate for price, but also time and they are very good on the time they say it will take. I took my Nissan Versa there for repairs and they were quick. Had a bit of a squeaky belt for about a week, but it stopped and haven't heard it since. They did have to fix an issue with the compressor when they put on the wrong one for my Versa because the model year had two different compressors. They fixed it without additional costs. I would say their pricing is fair as well. Best thing is the turn around time. Flow Nissan and Firestone always took forever so I tried Black's and decided they are now my go to for service.

I would say try to find out who is gonna work on your car to see if the person is compatible to…read moreyour liking that might help and it might not but overall someone will try to get you a fair deal one guy was excellent. Another guy was fair and one was OK.

The big white girl at the front is terrible. Techs are…read moreslow. And oil change took 2 hrs. And they don't have tap to pay.