I used the free car wash from their website which was supposed to be the best wash with ceramic…read morecoating. The whole process was super fast and easy. Staff was there to guide you throughout the whole beginning process. My car came out totally clean and spotless. The self serve vacuums after were powerful and they even had glass cleaner, rags, and air too. I was impressed by it all and will definitely recommend to others!

Who in the fuck is in charge of billing?!?!? You assholes keep trying to bill me on a card that's…read morebeen cancelled and you have the new one so I don't know why you continue to try. This is the most standoffish company I've ever dealt with.

I am always trying new car wash around town to see if I can find the best deal/best quality. Plus…read moreyou can't beat free vacuum after the wash. I came here for the 1st time. I think the cheapest outside wash was like 8$ all the way to close to 20$. I asked if they dried the car afterwards and they do not- which usually I don't like- so I got the cheapest outside wash. However they do provide towels when you are vacuuming your car- so I really liked this better because even though I dried my car myself, I did it the way I wanted to and it looked nice and shiny at the end. The staff seemed really nice and on top of cleaning and picking up after people. The vacuums were good quality and you get one on each side of your vehicle and you don't really share them with the car next door like most places do. They have a lot of spots to vacuum so it doesn't feel crowded either. I think they may do inside cleaning as well but I honestly didn't ask about prices. Definitely I will be back to this car wash. Affordable, new, clean, quality machines, good service and its kind of near my home. Check it out!

Not the best experience…read more You have to fold in your own mirrors and after the carwash, no handdry service???

The gentleman named K was very positive & uplifting. giving him a 10! Met me at the entry as well…read more Appreciate the attention.

Kevon made sure there were always towel and freshener available. The vacuums work great, the wash…read moreis good and the price is fair. I'm always satisfied when I use their services

Value: Pretty standard prices for a car wash. However, I appreciated the added touch of having the…read morecar hand dried! The men were efficient at drying the car, and friendly. Overall, the automatic car wash did its job and got a lot of the grime and gunk off of the car.

We came for a car wash but had to wait in line behind a few cars getting a complete cleaning…read more Looks like car owners drop their cars off and the spa washes their car, vacuums the car and details the car. Three cars were in front of us, in which team members were running from car to car moving them forward in line. It seemed the spa needed more employees to keep the cars moving forward quicker and more smoothly. After our $8 basic wash, they towel dried our windows and we exited.

I had a wonderful experience at Soapy Jeff's. The staff was so nice and my car looked amazing when…read morethey finished. They pay attention to details and made it a great experience. My husband returned with his SUV - he can be critical of car washes and was so pleased with how his car looked when they finished with it! We will keep bringing our cars here - glad Soapy Jeff took over this location!

I've been a repeat customer of Soapy Jeff's thanks to my mom. She gifted me a gift card a few years…read moreago and that kindness coupled with excellent service kept me coming back. After way too long, I finally made it back to the Plano location, and happily dropped off my new to me car for the Bumper to Bumper service. I was embarrassed by a year's worth of dirt and grime and wanted to start fresh with a good wash and internal detail work. There was an unexpected power outage shortly before I arrived. I patiently waited as they worked to get back up and running, an early sign that I should have walked away right then. Everything was eventually fixed and $300 later I'm rolling through the wash, happily watching all the ick disappear. Knowing the detail work takes more time, I asked a gentleman in the office if I could run some errands and come back later. Once confirmed, I was on my way. A few hours later I would return to the most expensive detail job I ever, and sadly the reason I will not be returning. Not only did they crack my internal console cover, there is now a gaping hole where something was forced through the hard plastic. After filing a report, I proceeded to drive away and my Supplemental Restraint System (SRS) light would not go off. I turned around and went back. I took more photos and updated the report. I dropped my car off without any issues and inherited a financial nightmare. I got home and had to go back over the rear license plate, rear window, radio and windshield. This morning there are water stains in my front passenger seat, the SRS light went off (a sign of too much liquid/water apparently) and that hole in my console? The part alone is almost $1,000 to replace, not including labor as I'm unsure I can replace it myself. This happened 24 hours ago and I've heard nothing from them. I cannot in good conscience refer anyone to Soapy Jeff's after this. If you're like me and need your car for work and school, I would not trust this place, and I don't say that lightly.

Pretty new car wash in McKinney. I've been having bad luck…read moreat car washes lately and was hoping this would be a better experience.... and it was! I wound up getting the $15 wash and it was super easy. There was a guy standing there who helped me out to make the payment and that was it. I was expecting for him to try and sell me on a club membership, but he just let me do what I came there to do. I appreciate nice and easy and at an affordable price. I will come back as long as it stays like this.

I keep trying to give this place the benefit of the doubt but i end being disappointed time and…read moretime again. I had a membership with this place but canceled it due to service. I went today (2/8) because I had a free car wash I get through the wash just fine it was clean for the most part. I started to vacuum on my driver size and the part that comes into contact with the floor matts came off I tried to twist it back on came right back off. Then as I go to place it back into the holder the hose entirely comes off and hits me in the head. Why would I continue to come back to an establishment that doesn't keep up with their materials and making sure it's not breaking off and coming off the attachments? I will be looking elsewhere from now on.

great service, always enjoy using your car wash, great experience every time. Will be visiting the…read morecar wash very soon when this rain stop popping up.

I was a customer; while I was there, I was in fear of my life. I believe that I was being followed…read more I asked Employee to call the police; if he didn't know The woman who I believed that was following me. He stated that he didn't know her and told me that he was gonna call the police. I sit there for 20 more minutes waiting for The police who I thought was coming. When they never arrive, I asked the employer again If he had called them. Very oddly looked at me and he replied "no I know that man he comes here every day. He's a customer." I replied to him that it was a woman not a man, and the employer changed what he said. He then stated that it was that the black women who was his customer. I stated that she never had got out of her car the whole hour I was there cleaning my car. The employer acted puzzle But went on to say that there was something wrong with me. He knew that customer. Which, in fact, that is not what he stated in the first time.

Francisco always does an amazing towel dry! And always with a smile! An enjoyable experience.read more

AWFUL CUSTOMER SERVICE‼ I am a customer since the past 5 years…read more Took my suv here for a car wash, but I left with missing parts and a headache. During the wash, a piece of exterior trim on my car was torn off or lost. When I noticed it right after the wash, the staff brushed me off and told me to call the manager. Since then, I have called them multiple times over the past week. No one answers the phone, and nobody calls me back. There has been no apology, no accountability, and no offer to fix the damage. Do not bring your car here if you value your vehicle or basic customer service.