Yes! I had an amazing Lasik consultation with Billy Kaehler. Definitely recommend this company.read more

Dr. Ehlen is highly recommended. They staff are all…read morefriendly and professional. if you require eye surgery they do a great job.

I went here for my annual eye exam, like I have for years. They dilated my eyes and my eyes were…read moreuncomfortable the rest of the day, which I expected. What I didn't expect was that the next day my vision was blurry and my eyes were in significant pain. I called and was told to use eye drops. I did, and it only got worse. The following day I went to a different eye doctor and was diagnosed with an eye infection. Based on the timing, I have serious concerns about sanitation and hygiene practices at this clinic. I won't be returning, and I recommend going elsewhere.

My experience with Minnesota Eye Consultants was that of being a cog in a factory. My eye doc…read morerecommended Dr. Hansen for cataract surgery as she felt he was the best. It never got to that point. My initial appointment was 40 minutes late. Eye testing is done not in private but a big room with other people being tested, also. Then another 20 minute wait to see the surgeon, who spent three minutes talking to me. This may a routine thing to him, but these are my eyes and I'd like to have a conversation if someone will be messing with them, please. Trying to get answers to questions is a ridiculous process. No matter what it is, you have to leave a message with an initial person who supposedly forwards you to the actual person you need to talk with. I have never gotten a call back from that second person, and have spent a minimum of a week (usually more) trying to track down answers. Follow-up appointments made by Minnesota Eye Consultants with my original eye doc have been made incorrectly. They were so messed up I finally just did it myself. There has been more, but I won't go into it all, just to say I've had my fair number of surgeries and have never run into such incompetence, EVER. Am in the process of trying to cancel my surgeries with these folks. Running true to form, been waiting four days now. Think I'll just send them a letter, copying my insurance company so they don't try anything funny.

The pediatric optometrist and support staff are great! But the process, communication and access to…read morethe eyewear we needed has been horrible. We were in a situation of needing glasses and contacts for the first time and are going on 6+ weeks from our original appointment to getting what we need. There should be better solutions and care for situations like this and we are receiving nothing.

I've been a patient for almost a decade and the optometrists are fantastic, sales can be hit or…read moremiss. Pre-covid I loved the sales staff, post covid it depends on who you get- you can be upcharged or they can be understanding for little add ons (ie: i am in between prescriptions where one of my lens is a little thicker and had some sales tell me it will be fine and will look okay without paying extra to shave it down, and another one where I told her i was told it would look okay, she told me it won't be and I ended up paying extra and then next year I was told I was okay again). Also, i had the wrong glasses ordered so had to wait an extra two weeks once and then another time I waited a month and my glasses didn't show up so I called to be told that I needed to wait for them to call me. I waited another month and never got a call and called in and they said it's been waiting. So they don't have time to call me about my glasses but send non stop ads via texts and emails. My advice is to go for the eye doctors but buy glasses elsewhere

I came here for the first time and I love how there's plenty of parking and signage to find the…read moreoffice. The reception area was nice and it was easy to check in! They were doing renovations at the time so some rooms weren't in use. I thought my visit went smoothly and I appreciated my doctors thoroughness and recommendation for eye care!

Update: 5/16/2024 - Lasik was a success! For those…read moreconsidering it, here are a few things to know. Total time from entering to leaving the clinic is about a hour to an hour and a half. I was lucky only 5 people were ahead of me, but I was told that it can be as much as 20 (so could be longer) - The actual procedure is about 15 minutes. They use a little suction first on the eye. This for me was the most irritation and pain of the process. Due to machine being pressed against eye and has to be centered. Not comfortable. Not long though. - The actual laser you don't really feel anything, the doctor uses a little brush to wipe your eyes. If your eyes water a lot like mine. They do use a tiny little vacuum to get the excess liquid. (kinda like at the dentist but 10x smaller) - Eyes are a little red from the suction. But you notice a difference right away. Can be blurry at times on and off which is normal. Eyes need to heal, but use the drops regularly and recovery so far is great! Recommend! Love the staff there! First time here, was helped by Tamika who was excellent! Very friendly and informative. Came here for the free consultation for lasik. If you never done this before like me. Here is what to expect. (do the patient registration online, saves you time) Took about 1.5 hours from start to finish. They basically do a whole eye exam again and have you watch 8 minute video about the process. They go over pricing, side effects, recovery time and after care after the surgery. Lots of information but so far good experience.

Dr. Whiting doesn't even work here anymore. They're just falsely using his name and reputation to…read moreget business. Even in a google search it comes up as "the most experienced," which is a blatant lie and dishonest, frankly illegal method of attracting customers. On top of this, they won't honor the lifetime guarantee given to dr. Whiting's patients even though the language in the provided agreement clearly implies that they must. Anyone who is being denied an enhancement as a former patient of dr. whiting's, i urge you to contact the bbb and file a complaint. You paid for custom lifetime lasik, which includes free enhacements. Dr. Whiting and Ovo clinic will not honor it. Whiting clinic will not honor it (which is absolutely illegal). Amazing that there are no class action suits.

The people at the front desk are very pleasant. I saw my primary Doctor. I've also…read moreUsed the eye care department and basically all looks good.

Dr. Oneill is a kind and knowledgeable ophthalmologist. His assistant Sarah is very professional…read moreand sweet. I feel my eyes are getting very good care here. I had gone to 2 other I clinics in the twin city area and they seemed much more interested in profit than they did helping me. This location does not offer in depth eye testing every day or even every week. So, to get a test such as the Humphrey eye test, it can be quite a long wait for an appointment. Also park Nicollet needs to teach their phone schedulers the difference between an ophthalmologist and an optometrist. Arianna in the optical store anticipates customer needs, remembers well and fully knows her job.

I am a current cataract patient age 55 and I just want to say how West Metro/Dr. Gess have been…read moreabsolutely amazing. I was diagnosed with rapidly developing cataracts in both eyes last summer, and once they became severe enough to require surgical intervention, I was referred to Dr. Gess by my optometrist. Dr. Gess and West Metro acted quickly to get my insurance approvals and got me set up with lens implants on the day of my first visit with them. I had my first eye done two weeks before the second eye which was done a few days ago. The results are totally amazing! I now have 20/20 vision in both eyes, and I can't describe just how radical the difference in seeing color vision is as well. The colors I see now are really popping compared to my previous level of vision. The procedure was very fast, painless, and really easy. I literally had NO pain afterwards, and the vision difference was immediately apparent on the day of surgery. The care and professionalism I experienced was top notch, and I highly recommend that any patient with a cataract diagnosis choose this practice for their surgical care! I could not be more satisfied and pleased with the results!

From the owner: Offices in Golden Valley, Plymouth, Buffalo, and Monticello…read more From comprehensive eye care to the most complicated medical eye conditions, the doctors at West Metro Ophthalmology provide a complete range of services to people of all ages and with a variety of eye health problems. Our goal is to provide the best possible care for all your eye care needs, including small incision, no-stitch cataract surgery, premium intraocular lens implantation, laser vision correction, glaucoma surgery and customized contact lens fitting. We pride ourselves on our experienced and board-certified physicians and well-trained staff, state-of-the-art equipment and technology, and commitment to our community. Call today for an appointment at any of our four convenient locations.

Restored my faith that medical service could be done with such a professional manner…read more Hats off to entire office. Met several in my lasik surgery. All were friendly and kind.

This place continually charged and ovecharged me and staff was demeaning. Instead of a free…read moreconsultation i was charges $950! Then the scheduler scoffed and asked if I thought it was free and didnt someone tell me the cost when I booked. Went back for "free scans" and asked for a Patient Advocate as no one seemed able to explain things such as vision correction. Was told a Dr could meet w me after scans - he was good but when met w "schedular" she told me I was billed for Dr Appt! Going to ask for refund