Office staff appeared to be nice but when questioned, they were not open to explaining anything. I…read moreverified with my insurance before my appointment if retinal screening is covered since it was explained when I made the appointment that the doctor requires one. I explained to front staff,, Katie that my insurance said it was covered; she just kept going back and forth with me answering no. If my insurance tells me one thing and you're telling me another, you should have a better explanation. Also opthalmologist, Dr Coker, insisted on my wearing certain contacts. I have been wearing contacts for many years and find it disturbing that she told me she would rather me wear a certain brand. Maybe they get kickbacks for selling certain brands? I felt like I was being nickle and dimed and being told what to do with my money. FYI- All other reviews appear to be for a different doctor, Dr Bodkin. I was not given an option of doctors. This however is the same business, same office pictures, same address and telephone number.

If you have any questions or concerns about eye doctors, this is the one place I highly recommend…read morethe Vision Center. Doctor Bodkin is a very knowledgeable, kind and considerate man. Just extraordinary! We were in and out of his office in no time. Two appointments, back to back and we're out an hour earlier than expected. Never rushed and very thorough. The staff here are just as nice and also very helpful. Everyone should go here. It's a great experience.

Shades is the best! The spring /screw of my Maui Jim's fell out and they replaced it and cleaned my…read moreglasses for free. Everyone there is very personable and they bring great value to the customer experience.

First, excellent service and knowledge of products. Awesome selection. Good value…read more Huge selection of sunglasses and reading glasses.

Dr. Chris Orr was the Best diagnostic Eye Dr. The New Corporate run office is a zero. Went for…read moreannual and ordered two pair of glasses One for the Sun) . My sunglasses were perfect vision. My full-time everyday was obviously the wrong script. I could see nothing in any spot. After persistent understanding of the different outcomes, it was Sunglasses done 'in house' and the glasses which were wrong came from the computerized production. Asking for a refund, the answer was no. Asking to have them done 'in house' was a no. Could I get credit for designer frames. No. It is a different business. We all loved the accuracy of Dr. Orr and wish him the best. !!!! We miss you! The Maguire Family. PS. It is misleading to show Dr. Orr's photo at the door. He is not there, sadly.

Really appreciated the entire support staff and Dr. Joe Ravagnan, had to get my eyes examined per…read moredoctor's orders, had three areas checked, all was well with my eyes. Will be back next year. Davina Loewe

The customer service was pretty good. The prices compared to like companies is high but we were…read moregenerally happy. The only negative, I have an allergy to Pet hair. One dog was roaming around and another gated in a room that was open. The dogs seemed to be well behaved but the one roaming about was constantly rubbing against my leg and wanting attention. I am not an animal hater, I just think a business should be mindful that some customers may be allergic or even uncomfortable. All in all we will certainly go back.

Who in their right mind... would be happy to hear they need surgery?…read more Me. I just got out of the amount Pleasant Pearle Vision where Dr. Willingham and his staff checked out my eyes. Previously they weren't bad enough to have the surgery, but now I'm an ideal candidate. Anna, Lydia, Kalyn & Leonard were all great in moving me through the process. It was actually an enjoyable experience. They've referred me to Dr. Waring, who is supposed to be an excellent eye surgeon. I couldn't be happier. Now I might actually get to see my golf ball when I hit it. Woot!! I highly recommend Pearle Vision right here in Towne Center to take care of your vision needs. I had LASIK in 2005 and it was such an improvement. But these cataracts. Grrrr. I'll be so happy to SEE them GONE. The phone number for Pearle Vision is 843-849-0822. You'll be happy with the process and the results.

Love their glasses! So many options and they are experts in finding the perfect pair to complement…read moreyour face and style.

We are in Charleston for a college camp and my daughter forgot her contacts and her glasses. Within…read more5 minutes Andrew found trials and texted me that they were ready for pick up. The store is lovely and I am beyond impressed with their customer service.

I've been here twice now, both for my annual checkups. The staff is friendly and attentive. The…read morewaiting room could be a little more private and/or comfortable, but it's bright and welcoming. I've been seen quickly and have (luckily) gotten glowing reviews both times. They automatically schedule you for your next annual so you don't have to worry about forgetting to call them back - I wish my other doctors did this, too!

I love this place. The staff and doctors are so friendly and there is never any pressure to…read morepurchase expensive glasses or things you don't need. The only downside is entrance and exit. At some point you must make a u-turn to enter or exit, sometimes both, to get in and out of their establishment while dealing with a very busy road!

Dr. Solomon was my family eye Dr when I was young, and now that I am old I still trust him with my…read moreeyes. I was looking into Lasik, and was treated with tender care from start to finish. I showed up having pre-registered online, but we found it easier for her to just copy my cards the old-fashioned way. Kacie is an all-knowing, troubleshooting peach. Checked in and had all my eye measurements taken by a lovely lady who enjoys Chick-fil-A, tell her I went to Mozzo and ordered too much! Anyway, Dr. Schaeffer then came to discuss options, measure again, and put some trial contacts in my eyes to see what I would see. She was kind, honest, and obviously knew what she was doing. I talked to a delightful redheaded lady in financing and she told me everything. I had good options so left with my head buzzing, able to see around me without glasses for the first time in years. I was so excited. I came back after a few days to bad news. Lasik is not an option. I have to wait to get cataracts and then get new lenses during that surgery. But Dr Schaeffer gave me a glasses prescription and contacts prescription and everyone was just so kind. I was a bit heartbroken. But they're now my new optometrist. Everything comes around. Also, there is a bowl full of shades at the front desk if you get dilated. I didn't.

Perhaps the eye care part is fine but not the cosmetic side. I spent $3,500 for a check fill which…read morewas extremely high and 3 times more than I have ever paid before - but was guaranteed long term results. When I called back to discuss the procedure I found out that the doctor I used had left. Therefore, I left a message for the new person to call me - and no response. I called back 4 more times - talked to the person answering the phones who assured me that she would hand deliver message. Still no response. I wrote the owner, John Boathouse. No response. So just know - this is how this business handles customers from the top down. They don't care. So now I go to Germain Dermatology- they are very reasonable and have much better customer service. I gave them one star because those that answered the phones were so sympathetic and nice.

I have been a customer of Lens Crafters for many years and the Towne Center Location Mount Pleasant…read morerates a A+!!!!! with me Customer Service is outstanding as soon as you walk in the door you are greeted with a smile a warm welcome. A+++++++

I had a very positive experience at this store. While my wife was having her eyes checked,…read moreArenisha Edwards pulled up my records from California and helped me navigate getting replacement prescription lenses. She was patient, professional and demonstrated how it would be less expensive to purchase a new pair of prescription eyewear. The process was easy and they even recycled my old frames. Great service and a wide variety of products. I wish they still had labs in the stores, but the turnaround time is reasonable.

I had lasik 20 years ago and it was wonderful while it lasted. I've developed cataracts on both…read moreeyes and Dr. Waring and his team removed those cataracts and gave me new lenses. And I can SEE again. From 20-40 in both eyes back to 20-20 and a few letters on the 20-15 line. So yes, I'll have to wear my cheaters still to read up close, but no more squinting just to see. And the best of all? I'll be able to see the golf balls I hit once again it might even improve my golf game. Ha! Nothing ever has before. But I'm gonna give my new eyes a shot. Who knows? Maybe I'll get my first hole-in-one!! If I do I'll be back to let you know.

I had Advanced Laser Femtosecond Cataract Surgery 4 days ago with Dr. George Waring. Dr. Waring…read morewas superb and I have had no pain. At my one day check up my vision was where I could see 4 more lines on the chart than 6 months ago. I will have my second eye done in 2 weeks. The colors are clearer and I can see that the light in the room is brighter. I am very grateful. His entire team at the office and surgery center eased my anxiety and were excellent. I was a skeptic but now I am so glad I did it. I look forward to enjoy driving again and feel more confident. I have dry eyes and he found something to help my eyes - Miebo drops and I feel very thankful. I had tried so many things and now because of Dr. Waring, I have hope again! S. Stadler Charleston, SC