Office staff appeared to be nice but when questioned, they were not open to explaining anything. I…read moreverified with my insurance before my appointment if retinal screening is covered since it was explained when I made the appointment that the doctor requires one. I explained to front staff,, Katie that my insurance said it was covered; she just kept going back and forth with me answering no. If my insurance tells me one thing and you're telling me another, you should have a better explanation. Also opthalmologist, Dr Coker, insisted on my wearing certain contacts. I have been wearing contacts for many years and find it disturbing that she told me she would rather me wear a certain brand. Maybe they get kickbacks for selling certain brands? I felt like I was being nickle and dimed and being told what to do with my money. FYI- All other reviews appear to be for a different doctor, Dr Bodkin. I was not given an option of doctors. This however is the same business, same office pictures, same address and telephone number.

If you have any questions or concerns about eye doctors, this is the one place I highly recommend…read morethe Vision Center. Doctor Bodkin is a very knowledgeable, kind and considerate man. Just extraordinary! We were in and out of his office in no time. Two appointments, back to back and we're out an hour earlier than expected. Never rushed and very thorough. The staff here are just as nice and also very helpful. Everyone should go here. It's a great experience.

First, excellent service and knowledge of products. Awesome selection. Good value…read more Huge selection of sunglasses and reading glasses.

Shades is the best! The spring /screw of my Maui Jim's fell out and they replaced it and cleaned my…read moreglasses for free. Everyone there is very personable and they bring great value to the customer experience.

Dr. Chris Orr was the Best diagnostic Eye Dr. The New Corporate run office is a zero. Went for…read moreannual and ordered two pair of glasses One for the Sun) . My sunglasses were perfect vision. My full-time everyday was obviously the wrong script. I could see nothing in any spot. After persistent understanding of the different outcomes, it was Sunglasses done 'in house' and the glasses which were wrong came from the computerized production. Asking for a refund, the answer was no. Asking to have them done 'in house' was a no. Could I get credit for designer frames. No. It is a different business. We all loved the accuracy of Dr. Orr and wish him the best. !!!! We miss you! The Maguire Family. PS. It is misleading to show Dr. Orr's photo at the door. He is not there, sadly.

Really appreciated the entire support staff and Dr. Joe Ravagnan, had to get my eyes examined per…read moredoctor's orders, had three areas checked, all was well with my eyes. Will be back next year. Davina Loewe

The customer service was pretty good. The prices compared to like companies is high but we were…read moregenerally happy. The only negative, I have an allergy to Pet hair. One dog was roaming around and another gated in a room that was open. The dogs seemed to be well behaved but the one roaming about was constantly rubbing against my leg and wanting attention. I am not an animal hater, I just think a business should be mindful that some customers may be allergic or even uncomfortable. All in all we will certainly go back.

Who in their right mind... would be happy to hear they need surgery?…read more Me. I just got out of the amount Pleasant Pearle Vision where Dr. Willingham and his staff checked out my eyes. Previously they weren't bad enough to have the surgery, but now I'm an ideal candidate. Anna, Lydia, Kalyn & Leonard were all great in moving me through the process. It was actually an enjoyable experience. They've referred me to Dr. Waring, who is supposed to be an excellent eye surgeon. I couldn't be happier. Now I might actually get to see my golf ball when I hit it. Woot!! I highly recommend Pearle Vision right here in Towne Center to take care of your vision needs. I had LASIK in 2005 and it was such an improvement. But these cataracts. Grrrr. I'll be so happy to SEE them GONE. The phone number for Pearle Vision is 843-849-0822. You'll be happy with the process and the results.

Love their glasses! So many options and they are experts in finding the perfect pair to complement…read moreyour face and style.

I was treated very poorly at Pleasant Eye Care inside LensCrafters and after paying out of pocket…read morefor an upgraded eye exam, I still didn't have the information for the frames from a different lab that I wanted. In desperation, after trying repeatedly to get what I needed from Pleasant Eye Care without success I walked into Independent Optical where Chris provided me with what I needed in a matter of minutes and refused payment. I will definitely come here next time and highly recommend them. They have an amazing selection of beautiful frames to choose from and the service can't be beat!

I've been here twice now, both for my annual checkups. The staff is friendly and attentive. The…read morewaiting room could be a little more private and/or comfortable, but it's bright and welcoming. I've been seen quickly and have (luckily) gotten glowing reviews both times. They automatically schedule you for your next annual so you don't have to worry about forgetting to call them back - I wish my other doctors did this, too!

I love this place. The staff and doctors are so friendly and there is never any pressure to…read morepurchase expensive glasses or things you don't need. The only downside is entrance and exit. At some point you must make a u-turn to enter or exit, sometimes both, to get in and out of their establishment while dealing with a very busy road!

I had a very disappointing experience with this practice…read more My appointment was scheduled because I wanted to have a proactive conversation with a physician about my family history of macular degeneration. My goal was not to seek treatment for a current eye problem, but rather to understand what I can do now to reduce my risk in the future. I wanted to discuss questions such as whether certain vitamins are beneficial, whether therapies like red light therapy have any evidence behind them, and what lifestyle changes or preventive measures are supported by research. When I scheduled the appointment, I was assured that I would be able to meet with a doctor to have this discussion. However, after arriving, I was told that I could not see the physician unless I first completed a full series of medical imaging and diagnostic tests. I was told they needed pictures of my eyes before they could even have a conversation with me. I found this extremely frustrating. While I understand that imaging is appropriate when evaluating or diagnosing an eye condition, I wasn't there because I was experiencing symptoms. I was there to receive education and guidance on prevention. It seems counterproductive that a specialist would refuse to discuss evidence-based ways to reduce risk simply because I declined diagnostic testing that wasn't the purpose of my visit. Preventive medicine should be encouraged. Specialists have an opportunity to educate patients before disease develops, especially when there is a significant family history. Instead, I left feeling that the focus was on requiring procedures before providing even basic medical guidance. Had I been told when scheduling that a consultation was contingent upon undergoing diagnostic imaging, I could have made an informed decision before taking time out of my day. Unfortunately, that expectation was never communicated, making the experience both disappointing and misleading.

Terrible experience just now. About two months ago I had an eye exam. I'm a couple of years post op…read morefor cataract removal done by Dr. Solomon. The lady doctor told me after my exam that I might benefit from the YAG procedure, and I should schedule to come back for a consultation with Dr. Solomon to find out more. I made the appointment for 8:45 this morning. I left my house at 7:30 am and drove through rush hour traffic for nearly an hour. I got to the office, checked in, and they called me back at 8:55. The tech asked me why I was there which was surprising. Anyway, I told her I was there for a consultation. She asked me if my eyes were bothering me, and I said no. She then told me that Dr. Solomon won't do the surgery until they bother me. I reminded her that the ophthalmologist in their office told me to schedule this appointment, and I had driven almost an hour to get there. Sensing my unhappiness, she asked if I'd like to talk to Dr. Solomon. I said yes. She said I'd have to wait a half hour. He hadn't even come in yet. I have had similar customer unfriendly service in the past. I went up front and told the lady what had happened. Not much concern..... only telling me "there's nothing I can do". I told her I would never be back. They were totally dismissive of my experience. I think Dr. Solomon can be arrogant, and I feel like it's more a cataract factory. How can he not be there when his first patients are being seated? I just wasted my morning. They do not care!!!!

I have been a customer of Lens Crafters for many years and the Towne Center Location Mount Pleasant…read morerates a A+!!!!! with me Customer Service is outstanding as soon as you walk in the door you are greeted with a smile a warm welcome. A+++++++

I had a very positive experience at this store. While my wife was having her eyes checked,…read moreArenisha Edwards pulled up my records from California and helped me navigate getting replacement prescription lenses. She was patient, professional and demonstrated how it would be less expensive to purchase a new pair of prescription eyewear. The process was easy and they even recycled my old frames. Great service and a wide variety of products. I wish they still had labs in the stores, but the turnaround time is reasonable.

I had lasik 20 years ago and it was wonderful while it lasted. I've developed cataracts on both…read moreeyes and Dr. Waring and his team removed those cataracts and gave me new lenses. And I can SEE again. From 20-40 in both eyes back to 20-20 and a few letters on the 20-15 line. So yes, I'll have to wear my cheaters still to read up close, but no more squinting just to see. And the best of all? I'll be able to see the golf balls I hit once again it might even improve my golf game. Ha! Nothing ever has before. But I'm gonna give my new eyes a shot. Who knows? Maybe I'll get my first hole-in-one!! If I do I'll be back to let you know.

I went to the Waring Vision Institute on the advice of a friend and my husband. They told me I…read moreneeded to have cataract surgery on both of my eyes. So they set it up and told me that insurance would not cover any of the surgery, so I would have to pay almost $4,000.00 for each eye. After looking over our finances, I decided I could not afford to have the surgery, so I called and told Brianna that I could not afford to have the surgery and to cancel it. This was done over two weeks ago, and Brianna never canceled the surgery. The operation center I would go to for the surgery kept calling me about the surgery, and I needed to complete paperwork online. I spoke to them today and told them that I had canceled the surgery. They then called the Waring Vision Institute and told them I canceled it. I then got a message from BRIANNA that I owed the Institute $200.00 for not canceling the surgery. DO NOT GO TO THE WARING VISION INSTITUTE on Johnnie Dodds Blvd. in Mount Pleasant, SC