We have been working with Holly (color consultant at JC Licht) for the past 9 months on various…read moreprojects. Every time she has come through for us with amazing color choices that really speak to us and what we are looking for. She is incredibly patient, genuinely listens to her clients, and is incredibly thorough in ways I would have never thought of. Holly is really passionate about color and loves educating her clients on it, which is super helpful to understand the color process and what to look for. On our last project Dora and Holly really went out of their way for me. I mean WAY above and beyond their job description, in the midst of me having a meltdown over our house renovation. I will never be able to thank them enough for their enormous patience in how they handled me and the situation. Between Holly's incredible talent for color and their unbelievable customer service, I am a customer for life!! If you are starting from scratch with an idea or testing your designer's color choices (I have been in both situations), Holly is the only color consultant you need to call. In regards to paint, if you are someone like me who suffers from migraines due to toxic fumes, etc., Aura is an amazing paint product. Yes, it is $89 a gallon, but you can sleep in the room your painting, with no fumes and no migraines. The paint itself is a dream to work with, even for paint dummies like my husband and I. If your budget will allow the cost, to me it's worth every penny!

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

who has two thumbs and reviews a paint store? This guy! I usually review restaurants or bars, plays…read moreetc. But when you have such an exemplary experience it merits a stellar review. The service is the best I've ever had while shopping for paint and the staff is exceedingly knowledgeable and professional. if you want the very best quality and service this is your place.

Excellent customer service. Cindy was very helpful, knowledgeable and friendly. This kind of…read moreservice makes life easy!! Thank you!

I purchased a new exterior Mahogany door for my house and i wanted a certain stain color on the…read moreoutside of the door and a stain color to match my existing oak colored stain on the interior. I knew i made the correct decision to come to the JC Licht paint store in Joliet Il. Ray Ferguson the store manager took the time and patience to work with me to get the perfect look i wanted. Ray Ferguson is a real asset to the JC Licht company and I have sent numerous people to that store for their painting needs.

mike and bill are my best friends. go to this store. bestest ever. every customer smiling. so…read morehappy. beautiful.

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

They are always knowledgeable, helpful and friendly. Alan and Kiley went above and beyond to help…read moreme choose colors. Highly recommend!

I was sent here from the Lisle shop because they had no stock and was told that this location…read moreshould have something like 6 cans of paint of the variety I was looking for. Well, either their computer system was not up to date or they had a busy morning because they were all out. I really don't understand how these paint stores can have no paint! The clerk upgraded me to the next level of quality (which would have been a bit more expensive) without charging for the upgrade, since they didn't have what I wanted to buy. Sherwin-Williams paint is expensive (paint is $$$ anyway these days); I only went with it because that was what my handyman said he uses. Glad I finally got the paint, but overall this was a frustrating shopping experience.

I was referred to Sherwin-Williams by a contractor and wasn't disappointed. I called first to…read moreverify hours and to have a few questions answered. Odell picked up the phone after a couple rings introduced himself, thanked me for calling and asked what project he could assist with. After the Q&A I went in to purchase supplies for our remodel and Odell greeted me as soon as I walked in. Odell made my experience a smooth one with no up selling only recommending the supplies I needed with each having an explanation of why he recommended each item. Thank you Odell and Sherwin Williams for the outstanding customer service and quality products.

I called in my order earlier this week and Sierra was very nice and helpful…read more My painter actually had some stuff on his list that I couldn't find on the website so I called it in. She called when it was ready. When I went to pick it up another coworker that has started his shift helped me. There was some confusion on if my credit card was run but it got sorted out. Then today my painter needed another two gallons and I called it in and they had it ready. Great customer service and they are very polite and friendly.