We had had an amazing experience in the past with Complex Care for my youngest child before she…read morepassed. When we went in for my son we tried a new doctor. She told us she could handle my son's conditions even though they were complex. We were also supposed to be part of a pilot program. We were able to get help one time when he was ill, but other than that we were ghosted. When I asked for more support the provider was concerned because he was "complex". She claimed not to understand his conditions. What happened was she was giving incorrect information to his providers and probably confusing him with another patient. I asked to be transferred to another doctor in the department since my son was enjoying working with them. My son was discriminated against and not offered that option. His voice was not heard in his own health care needs. The provider was rude and told us he was "too complex" for complex care. She was quick to push us out of the system into another system against my son's wishes. I once again asked to see another doctor as all my "complex child" needs is a handicapped parking pass, someone for me to troubleshoot with, and to email doctors and a check in every six months. Which at the end of the day isn't asking a lot of this doctors and nurses in complex care. I am concerned we were pushed out due to the fact that we are a neurodiverse family and the provider didn't seem to be able to understand how to relate to us. My son is crushed. He is not really interested in the new provider and his trust in Gillette looking out for him is shattered. I attempted to reach out and explain again for him, but received a certified letter that bordered on being openly hostile to our family and disrespectful to people of diverse disability and ethnic backgrounds. I did not show him the letter. I don't know how to explain to him that he has been abandoned and that the only thing complex care knew how to do was bill our insurance. I wish the provider would have been honest from the beginning about not being able to handle my son's needs. It's OK to say "I don't know". She did attempt to get him palliative care services and we do appreciate that. We also will miss the nurse we had there as well. I do wish that Gillette would be more transparent with what they can do so people like my child don't get burned.

Do not go here to clinic appointments. They'll charge you a hospital facility fee of $500-$600 and…read moreinsurance won't cover it!

This is where you might consider if you have a diagnosis but want to take a holistic approach. Most…read morepatients have a cancer diagnosis: I only know this from speaking with others. If you are trying to figure out what is going on with you, I would not recommend. They are basically googling with you! Nurses and staff are the best part of this business. Some nurses are better to initiate IV therapy because they know how to not leave bruises. There are 8 IV chairs and they don't over schedule so it's never crowded. The overhead light is super fluorescent for the Nurses to find veins but too bright for me. Plenty of parking for patients as the staff park on side streets. Much appreciated. Lastly, even if you believe IV therapy is for you, there are much cheaper options in the Twin Cities.

What does a duck say about Dr Rawson? Quack quack! My mother went to see him because she has had a…read morechronic condition that doctors haven't been able to properly diagnose. She paid $600 out of pocket to see Doctor Rawson who mentioned her trying ivermectin (quack!) and then he told her he'd do more research and get back to her with his prognosis. It's been 6 weeks and we never heard from him again. This guy pretends he cares and is committed to helping diagnose your chronic condition. Instead he takes the money and runs. Stay far away from this poor excuse for a medical provider.

I found Twin Cities IV after doing thorough research online. My mom has cancer and her chiropractor…read morerecommended intravenous high dose vitamin C (IHDVC) . I sent them a message and they responded to me right away - literally within 5/10 minutes via text. I submitted the recommended paper work and even had a quick phone consult with the nursing staff. With that said, operationally they are on top of it and do a great job of communicating and filtering questions appropriately. What I especially appreciate about Twin Cities IV is their ability to accommodate to their clients. I was connected with Nurse Stephanie, and she was able to schedule my mom's IV treatment for the same day as sign up AND they travel to their clients homes, so she was able to come to my mom's home and administer the IV treatment - which was fantastic. Several other companies I checked in with were booked out about a week and prices were much higher. I liked the fact that my mom could get treatment in her home on her schedule with the same nurse each time. Nurse Stephanie provided my mom with her contact information and was great at communicating. She did her best at getting us in for treatments on short notice and was very accommodating to my mom when providing treatment. From quality, to price, ease of access and communication I rate Twin Cities IV a 10/10 and would recommend to anyone looking for added health and wellness benefits via IV all from the comfort of their home!

From start to finish, I had an excellent experience with Twin Cities IV…read more I submitted an appointment request online, and the dispatcher texted me within minutes to let me know that she was contacting one of their nurses, and then let me know that the nurse would be able to do the appointment at the requested time - just under three hours from when I scheduled. Impressive! My nurse, Tressa, was incredible. She let me know she was going to be a little late because of another appointment, and proactively offered a free Add In as compensation. When she arrived, she was fast and so sweet and helpful. She explained what was in the bag, and added another anti-nausea med. She was also great about explaining how long things might take to kick in. Pricing was great, especially when compared to other options or an ER wait. I took a nap after the appointment and felt so much better when I woke up. 5 star experience, easily!

LX Medical has been a great find for our family. They have both member and non member pricing for…read moreservices and are always available and quick to help with our medical needs. They routinely help my parents in their home - yes they make house calls! - and my husband and I go to their clinic for IV drips and wellness boosters to keep our immunity in top shape. I have had a knee joint injected several times at LX and they make it easy. They are the nicest, smartest, get to the bottom of the issue team I've ever met. Good people, great service and the type of place you look forward to going to.

Amazing staff & customer service! I would HIGHLY recommend Hibernation Sleep MN to anyone who is…read morelooking to treat their Sleep Apnea with Oral Appliance Therapy. They were thorough and patient with me the whole way through & I am already getting a better night's sleep!!

I've seen Alyssa Jacobson, NP for med management. I'm very happy with her as a provider. She has…read moreexcellent listening skills and I'm impressed with her ability to partner with me in decision making.

I went to make an appointment after months of being on the wrong medication and came across this…read morelocation. I saw the great review and went to the website to request an appointment where I saw it said "new appointments can typically be scheduled within one to two weeks". Awesome!! I put the request in and got a response saying the first opening is in June...that's 4 months from now... I would've been fine with even a month or month and a half, but June? Maybe they should change their website claim because I was absolutely heartbroken :( the quest for a psychologist continues!

Staff is very experienced. Today I went in for a Ozone Driip. I went in with high inflammation and…read moreI have been able to deduce that the higher inflammation I have, the louder my tinnitus is. I can unequivocally say that the Ozone bag does reduce inflammation very quickly and does affect my tinnitus positively. Prior to coming to the office today, my tinnitus was in full rage mode. On the way in, the Kshhhhhhh was super loud, driving home I had to turn down the car stereo volume which was at a level that would overcome the tinnitus noise. So, I can 100% say that for me, Ozone treatments directly affect the level of tinnitus and in turn, confirms my belief that my tinnitus is caused by inflammation.

I saw Susan Halloran CNP today just to talk through some concerns as I was just not feeling quite…read moreright and was being dismissed by my primary care doc. She was knowledgeable, respectful, and put me at ease. I had been putting off making this appointment for so long as I HATE being a patient, but I wish I had gone sooner as I feel much better after speaking with her. She came up with a plan after listening to me thoroughly and I didn't feel rushed at all. Highly recommend this clinic.

An excellent group of NAMS certified menopause practitioners who are there to help with…read moreperimenopause and menopause issues. They do prescribe bioidentical hormones as well if needed. These people literally changed my life (and my husband's!) .