I love this store, but hate all the traffic cones on Wayne Ave, especially in the dark and rain. However, coming here at 9pm is the best. Plenty of parking. I parked right outside the door! I bought some delicious looking huge cinnamon rolls. Let's hope they're as good as they look. read more

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The way I was treated by the store manager still has me heartbroken and angry at the same time; The staff member at the coffee bar told me that I needed to purchase the Uber gift card at a regular register. I paid for my iced coffee then stood in line at a regular register. The cashier asked me how much I wanted on the card; I replied $100. After several attempts at trying to ring it up without any luck, he told me to go to customer service. While waiting in the customer service line, the store manager comes up and says I need to purchase that at a regular register and not customer service. I showed him the cashier who told me to go to customer service. We both walked over to the register and he asked me for my ID and then analyzed my credit card to see that they matched!!! I was humiliated and embarrassed SO MUCH that I started crying and said: I have NEVER been asked to show ID to buy a gift card! I have never been required to verify the credit card was indeed mine! He said that was their policy for gift cards over $100... since when??? The store owner really should look at the store cameras for February 5th so they can see how awful I was treated by the tall bald-headed manager! I went back to the coffee bar and the kind staff member asked me what's wrong but I was so distraught, I couldn't clearly say... I have been coming to this location since 2016; and although the store environment is under construction, customer service should still be top-notch. read more

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This is a huge location, but parking lot is limited and sometimes you have to wait for someone to leave and then get a spot. The fresh vegetables are very inviting. Cheese isle wasn't that awesome but the meat section was well packed. Customer service was great, every person we'd ask for help was very respectful and knowledgeable. I'll continue to visit this location whenever I'm around. read more

They removed the shopping list from the phone app! Why?? It was a nice feature which organized items and saved completed items in another section. We used it often and will miss having it. read more

Perfectly fine and normal Whole Foods. Workers are generally helpful. It's under construction right now which makes navigating and finding things kind of weird. Prices are a bit high which everyone knows. I love the quality and selection though. Not enough local coffee beans stocked here though. But I just go after movies at the AFI theater to fill in the gaps from what Trader Joes didn't have on my grocery list. One time, an employee working the register didn't subtract any weight for the jar I used on the pay-by-weight peanut butter, so I definitely paid extra, but that's a small gripe. Another time, I had to coach the employee through making sure the 50% off coupons were applied to both fresh items I had even though they had large yellow stickers on them. I've had the Giant down the street recommended to me, so I should see how it compares. read more

This morning I couldn't find cupcake tin liners and asked a clerk in that aisle who didn't know whether the store carried them so I went to their customer service desk and asked two young woman standing there (who looked completely bored yet bothered and annoyed by me interrupting their boredom). They obviously had no knowledge of the store's stock and one of them said "if we had them they would be in the baking aisle." No warm "how can I help you," no smiles, no offers to help me search. Is this Whole Foods definition of customer service? Is this all the store manager expects of the store's employees? Sad. Also: I noticed that the store managers only respond to good reviews on here. This shows how little they care about customer satisfaction. I say it's time to get new managers who care about the store's customers and tram their employees to be warm, friendly, helpful, and knowledgeable. Wow! What a concept! read more

Salad bar was full of options! I enjoyed my salad and had enough for both lunch and dinner. Service was fine, of course I took care of myself and went to self check out so 10/10! Very clean store, smelled good and fresh. They have a Plnt Burger in store and it was good to smell! Lol Clean and right on the corner of Fenton Rd. read more

Whole Foods Market - Grocery Near Me - Silver Spring, Maryland

Thanks half decade of Pandemic shop from home. Nearly 6 years later and this whole foods is somehow worse than ever. roast beef with truffle sandwich had silver of roast beef and american cheese. I wouldn't be shocked if turns out eh staff are sleling the good stuff in the store and swapping crap where they can for customers. Im not talking one random sandwich. I have placed many orders becaus eno car and great benefits via amazon. But clearly this location is garbage and should be overhauled. For example twice I ordered 35 dollars worth of spring water and received light weight toilet paper worth 8 dollars. read more

Whole Foods Market - slimey and gross - Grocery Near Me - Silver Spring, Maryland

Not my go to Whole Foods! I don't come often because honestly, the parking lot is a nightmare! The spots are small, and people don't pay attention. I've seen them tow cars, so be careful. I say all that to say, I prefer the Columbia location. This store is ok. They're not always well stocked. The last time I was here I couldn't find half the items I needed. I will continue going to the Columbia location. read more

Kristin is racist and does not know store policy. She needs to be fired. She accused me of couponing fraud, she said I had printed a copy of a coupon, I explained I did not, that the manufacturer sent me the coupon for printing (I coupon professionally and keep up to date with laws and store policies), and as I verbatim was saying "that's a huge and disrespectful accusation, couponing fraud is illegal and is actually a felo-" she walked away and pretended to be working, not even dressed in work attire like a smock and name badge. On top of this, every time I have come by the past month the dairy section has had handfuls of items expired. I have reported it, I've seen others report it. Today, May 15, I found multiple milks that expired April 17, almost an entire month ago! I've attached photos for proof. read more

Whole Foods Market - month old milk at the front - Grocery Near Me - Silver Spring, Maryland

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UPDATE: It seems that what occurred in my previous post was an isolated incident, so I have updated and increased my rating, however, I don't shop at Whole-foods nearly as much. The parking lot is always jam packed when I'm there, and I don't want my car damaged by other car doors when I'm squeezed into those tiny parking spaces. read more

I've never had an issue finding something. This location is well kept, pretty clean, and the staff is friendly/ helpful. Also the hot bar has a good variety of options and the sushi is fresh and decently priced. read more

Whole Foods Market - Grocery Near Me - Silver Spring, Maryland

Whole check mi seh! It I trust the quality so there's that. The lines can get deep depending on when you go but that's to be expected. Try the tvp general tsao. Trust me. Sushi, pass; the rice is too vinegary and gluey; Fish monger and butcher, yes! Veg pizza, a gwan! Fresh juice, er so. Rugelach, oy yay! Lotions and potions, salve it up! read more

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While all of my experiences had been positives ones in the past, I did have a slight mishap with my pickup order last night. I placed my order through the app/Amazon and selected the last pickup window of 8pm-9pm early that morning. At exactly 7:35pm I received a text message saying, "We are running behind preparing your order. Please wait for your 'order is ready' notification to plan your trip to the store." I decided to take a nap and wait for the message letting me know I could make my way to the store. 8pm had come and gone as did 8:30pm so I called Amazon first looking for some assistance because I did not want to miss my pickup window and have my order cancelled. Amazon was no help and instructed me to call the store. When I called the store and was transferred to the department that handles pickup orders, they weren't any help either and it became a blame game between Amazon and Whole Foods. I called again and was thankfully transferred to someone other than whomever I'd spoken to before and I was told my order was there but still not ready and there were two orders ahead of mine. At 9:13pm I finally received the text messages that my order was ready and was already making my way to the store per the suggestion of the employee I spoke with last...mind you they close at 10pm. When I tried to check in, the app said the store was closed so I had to call the store again to let them know I was there. It wasn't long before someone came outside with my order but what an experience this all was! I now know not to select the last pickup window because if they get behind, you run the risk of not getting your order. I'd selected the 8pm-9pm pickup window for a reason and hadn't considered what would happen if they got behind with orders. I won't be doing that again. read more

Store was clean. Only staff presence I noticed in the customer facing spaces were stocking shelves and replenishing food bars, which is much appreciated. But not a great experience overall when paired with an overly vigilant security guard racially profiling me while using self checkout to purchase items from the food bar. No matter the current company situation regarding theft prevention should security guards be hovering over/around customers making them feel uncomfortable. To cap it all off the hot bar food was not good. Chicken and rice with little flavor and questionable texture likely frozen. read more

I normally love Whole foods, but we ordered a fruit tart from this location and it literally had a cm or less of custard and the fruits were old. Very disappointed. I recommend going to a different whole foods where there is a higher turn around for baked goods. Family thought the fruit tart was from Giant. read more

Always crowded at the parking and inside the store. This location is relatively small so less selections of food and health items. Staff are pretty nice and helpful. But, last time i went to the coffee bar, the register broke and made me a wait over 10 min. Still the machine wasn't working so I left some cash and overpaid to save my time The coffee was okay nothing special. The eat-in space isn't that bad but pretty small and dirty as people leave their foods after eating. There is a plant-based burger bar, and the service is quick. However, the portion was surprisingly tiny. read more

Plus: large airy store, coffee, vegetable burger and sushi counters, parking lot without meters. Minus: apotheosis of aspirational consumerism, dodging shoppers with faces buried in their phones, prices (5lb bread flour $6.49 vs $3.84 at Walmart), hard to find item I made the trip for because the website said this store has it was discontinued. Meh. read more

Whole Foods Market - Among all the gluten free flour... - Grocery Near Me - Silver Spring, Maryland

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I lost my black IKEA RADARBULLE shopping bag with wheels at this Whole Foods, and I'm really sad about it. We had it for three years; it was still sturdy and handy when we had it. I contacted the customer services of Whole Foods, and they checked the Lost & Found, but unfortunately, the bag is still missing. While I don't think one of their employees took it, we won't be visiting as often in the future due to concerns about their customer base and overall security. read more

Whole Foods Market - We were returning a product at the Amazon Online Return Center at the rated Whole Foods. We accidentally left the cart behind when we leave. - Grocery Near Me - Silver Spring, Maryland

The location's products are great; however, strongly recommend not using the coffee bar. The coffee was served from a container; it was bitter AND... the coffee was COLD!! The service was mediocre at best. read more

We've been looking for good pizza. We bought a pizza here the last time and it was the best but today it was the worst. The girl burnt the crust and I don't know what happened to the cheese. Didn't look or taste like mozzarella. More like a dried out cheddar. I guess the guy before knew what he was doing. Such a waste of money. read more

Whole Foods Market - Burnt pizza - Grocery Near Me - Silver Spring, Maryland

They allow homeless people to use their microwave which is supposed to be for paying customers To microwave ramen noodles or whatever they bring from home. They also allow homeless people to sleep in the area which is reserved for people eating. read more

Whole Foods Market - Clean your bathrooms. - Grocery Near Me - Silver Spring, Maryland

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A disappointment. Other branches of Whole Foods I've been to have had items for vegans in the prepackaged takeaway meal area and in the deli. This Whole Foods never has those items. Down Town Silver Spring has a lot of young professional people who might want those items. read more

That Whole Foods Silver Spring has been going from bad to worse these past 3 years, and the pandemic can't be blamed forever. Lobsters and Salmon were on sale -I took photos- but that store didn't have any Saturday, Sunday, Monday or Tuesday. They now have only 2 checkout open at noon, on Saturday & Sunday. When Daniel is on duty at the service desk, he will do his best to help out, by calling some customers & check them out, but he is the ONLY one. They are now selling strawberries that taste like water. The same goes for the cherries, with the bonus of finding more rotten cherries in the bag than good ones, and they NO longer sell spinach bunch in that store. When you add the horrible customer service or lack there of, even Safeway next door as better quality now, but Silver Spring best is now...Giant. So SAD! read more

Being an avid "Juicer" & "Juice Head".....Whole Foods has become one of my go-to stores for fresh fruits, veggies, & greens......I Safeway/Giant the rest! This Whole Foods is not your ordinary grocery store. It is a hip, more open store floor plan and market that caters to everything the "casual health nut shopper"...like myself....and "commuter working professional" would want. The layout is much smaller than most Whole Foods stores I frequent around DC, but this location stays true to the WF brand in their offerings and even more! There is a bar located within the store that would certainly come in handy and ease your woes from the sticker price tag shock of some items you buy here. It's all good though, because a place like this comes in handy when needing to get " boozed-up" on the go and/or wait out the horrible DC rush hour traffic which is a love-hate relationship in itself. Not to mention, comes in handy when looking to get a grocery run done quick before heading home! I really dig this location. Not to mention the selection of produce was huge and really fresh. I can attest that the produce is much better and minimally processed than most grocery stores in the area. Heck, the beets and carrots were so fresh...that they looked like they were just plucked out of my backyard and were still covered in dirt! Talk about farm to table....Way to go Whole Foods. lol At this locations, there's also a huge hot food/salad bar area; including cheese market, butcher, deli, seafood market and bakery. There is also a Noodle Bar, Coffee Shop, and Smoothie/Juice/Kombucha Bar which is really cool. The customer service is very good too and the staff always seem eager to help. The only challenge with this store is that it can get crowded and the cashier lines are long, but they move fast. In all, one of the best places for good produce and an excellent selection of grocery items. Go & enjoy yourself at this location...the noodle bar and coffee shop is worth it alone. The produce selection is expansive and the grocery selections change often with the season....which is always a plus. Whole Foods may not be the cheapest, but I respect their game for providing quality products and carving out their own niche market that cater's those in search of clean eats or meeting special dietary needs. read more

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I like coming to whole foods but this location has gone downhill. Whole foods sells some international supplies, fair trade items, and minimally processed items that I can't find at other grocery stores so I appreciate that aspect of it. It has the potential to be an excellent grocery store with plenty of different bars-a hot bar, pizza bar, burger bar, salad bar, noodle bar, juice bars, etc but I'm not sure if I can trust the hot bar. I usually come here to get milk and a few key staples and "stick to the plan." When I walk past the hot bar, it seems like they have similar things from the day before. When I was in grad school, I used to eat at the foggy bottom whole foods hot bar all the time and never questioned the food. Every Whole Foods is usually a frenzy, but it's supposed to be a manageable frenzy. I'm not sure what happened but what threw me off is when I purchased scones to bring to a friend's place for dessert, I came home and saw that the scones had mold. I was surprised and think they should be careful with the items they put out for people. In general the quality seems to have gone down at this store through the years. I recommend double checking the items that you buy and not being as blind as I was. read more

Whole Foods Market - Bought these yesterday - Grocery Near Me - Silver Spring, Maryland

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Takes both cash and credit card. Free parking behind the grocery store. In terms of the arrangement of the store, its very similar to the other Whole Foods locations.Customer service is decent when you can find an available staff members. Recently, we saw a rodent inside the store. Specifically in the aisle where the soap was stocked at. This caught us off guard as we were unsure whether it would impact the quality of the food here. As such, we walked out of the store without making our purchase. We were quite disappointed as we normally shop here. However, this recent discovery made us think twice coming here. Management, please consider hiring rodent control to ensure this matter does not escalate. read more

This location is always crazy busy. It's hard to even find a parking spot at times. Once inside it's a little confusing where all the people have gone. I haven't had any issue with waiting too long in lines or out of stock items. Over all this is a typical Whole Foods. I come here mostly for vegetarian and vegan items that I can't get delivered through my normal service. Today was no exception. This location use to have several restaurants inside but during my recent visit during Covid the only one open was PLNT Burger (which is great!). The only issue I had with Whole Foods today was those who just want PLNT Burger have to wait an the line with everyone else- even if you're picking up. I found that to be frustrating but maybe there's not another way to make sure people are shopping? I don't know but figuring that out would've been a 5 star experience read more

I know it's probably not the stores fault since the breads are made outside but I found a hair stuck to it read more

Whole Foods Market - Ignore the egg on my hand - Grocery Near Me - Silver Spring, Maryland

As I've always suspected there's no one supervising the hot foods bar. It was a bit improved during covid but after the restrictions were lifted seems like management has reverted back to old ways. I'm not going to pay higher than normal prices for food that has been contaminated. Yesterday i literally saw a man come off the street (possibly homeless) and use his bare filthy hands to pick and choose food in the hot bar. No tongs or no gloves. Why is it so hard to keep it sanitary or make it difficult for people to contaminate your food? There's literally no one ever supervising or monitoring that area. read more

This is for the five star service I received from Nuvia at this Whole Foods location who helped me craft an amazing and affordable cheese and charcuterie board, saving me from the Thanksgiving terrors of hosting. Four different meats and four different cheeses--super affordable but an ultimate showstopper. In my personal opinion it was the artichokes and the Marcona almonds that made this so fabulous. When I say expert service, I couldn't have dreamed I'd find this level of expertise. Thank you so much! read more

Whole Foods Market - Charcuterie curated by Nuvia @ Whole Foods - Grocery Near Me - Silver Spring, Maryland

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Awful service and rude and uninformed staff, many of whom do not speak English. Couple this with mediocre products and shockingly high prices and you have a description of this food market. It is distinctly unpleasant to shop here. read more

I use to love the salad bar here! But lately they have not been keeping up with restocking I come normally around 1pm. I normally get the cesar dressing none was on display today. I tried the ranch and the buttermilk ranch taste like dill pickle sauce/blue cheese. I also normally get salmon as a protein on my salad and it literally taste very fishy I can't stomach to eat it any longer. read more

Love Whole Foods but this location is explained by a -_- face. I will still come here at off peak hours (aka NOT during peak lunch and after work 5-7:30 pm). The lines can be huge around then, not enough space in the store (hello cart wars), and you can be stuck in the parking lot. Largely inconvenient for a grocery store that caters to more higher end needs. Bakery often has old or not so aesthetically pleasing products. Eg found cake with chunk of mold so make sure you look carefully. Produce is sometimes under stocked. I do however find some very fresh seafood here! The shrimp has always been a go to for full flavor and freshness! I will still come here when I need to and the staff have always been super nice and helpful. Just wish this WF was up to par like the rest of them!! Tips: don't bother w the parking lot during peak hours. As others have mentioned, head over to the parking garage. read more

I like this Whole Foods because of its convenience and hugeness, but the dedicated parking lot can get hectic. Luckily there are two entrances to the store! If you're able to walk a little distance, park at one of the two large garages in downtown Silver Spring and walk over instead of having to deal with the chaos of Whole Foods' parking lot. The express checkout line can seem daunting with the large number waiting in line, but that line goes fast. You could try to do the math and see how many express checkouts are open, how many are waiting, how many items they have, and how quickly/slowly they'll render their forms of payment, but it'll still likely be faster than the regular lines! Remember, bag tax is charged, so be green and bring your own satchels. read more

Great location. Great staff generally. Just a normal Whole Foods. Nothing wild nothing off. Slightly disappointed you can't buy beer in store but that's Maryland law I guess read more

Whole Foods Market - House - Grocery Near Me - Silver Spring, Maryland

I really like coming to whole food and i hate to leave bad review unless very necessary ..i do come to whole food at least once or twice a week, and lately i have been getting poor service at the check out.(the rest are good) Last week i shopped at whole food silver spring and i spent more than $ 400 two day ago i was there and spent almost $300 both time the check out lady were very unfriendly had bad attitude towards me. Today i was there and the lady who check me out was charmaine or charmine i think that was her tag name, she also had a bad attitude she was standing crossed-hand looking at me she didnt even say next person or are you ready or anything. I was standing there waiting for her to call and she was standing cross hand looking at me and breathing houdly, so i had step up and ask her if i could check out. She didnt say hi or how are you or anything. The only thing she said was( A BAG OR NO). With unfriendly tone. She was very unfriendly very rude very unprofessional, She did not even say thank you or here is your receipt or anything. I had encountered 2 previous bad check out last week and today was another one. (Looks like it's the norm in whole food lately) My family also had the same thing happened to them last 2 checkouts where checkout people are rude and unfriendly throwing our stuff like they dont care not say hi or anything. 2 of my friends also had an incident where check out ladies gave then attitude too and acting unfreindly.. Botton line is i am not going to go there any more. I will take my business somewhere else cuz i am really spending good money there and being disrepected and treated unfairly maybe because i look hispanic. My family had stopped going there more than 3 weeks and my friends also had stopped going there too. Whole food need to RE-train their check out and pizza staff they are so rude unprofessionaly and very unfreindly... read more

Great customer service this past Saturday! Went to the customer service desk and picked up a compost bin. Then upon checking out, the team member was very quick to spot an open self check out kiosk and flag the next customer. On top of that, she was quick to resolve any scanning issues or alerts that popped up on screen. She was very friendly. I also liked how well stocked the store was. The bummer was a very low supply of Sumos and no individual slices of tiramisu. Otherwise, I was able to stroll the aisles in relative Saturday morning bliss mesmerized by all the diverse products and ogle all the prepared foods in their tantalizing colorful glory. read more

For my uncle's birthday, we ate a delicious buttercream balloon cake with icing on top and buttercream in between the layers. We had ordered this cake for my birthday but we didn't get what we asked for. there was thick icing inside the layers and on top. We called to report the issue and we were told we would get a cake in exchange of the one we got. We were polite and respectful and so was the manager at that hour. The manager said we would be given the cake we asked for, for free. Once again we didn't get the cake we asked for. It had the icing but no buttercream. And to add to the list, the sponge was dry, not satisfied at all. read more

Whole Foods Market - the cake has balloon decorations but it's not what we asked for. - Grocery Near Me - Silver Spring, Maryland

Food is good Hot bar is kept well Customer service is overall ok but my view as been tarnished by an incident at the bakery I ask one of the workers to slice a bagel I was going to purchase from there she informed me we don't slice bagels My reaction was not kindly I would have done this myself but the plastic knives provided at Whole Foods do not nearly slice anything like a bagel I have seen bread being cut and sliced at the bakery Customer service is for all people not just those you choose to select read more