A.Thomas I had my…read morework vehicle a Chefrolet Equinox serviced there on Tuesday 02-03. My service rep was by the name of Dave Deilkes. He was very nice and helpful. I told him what was goingon with the vehice, he took the time to come out, checked out the vehicle and took the time to explain that they will do an total inspection on the car. i explained to him how much i spent last time and was not looking to spoend that amount this time around. Dave called later that day to explain to me what was totally wrong. he gave me the breakdown of what everything costed and my car was ready the same day. I felt at ease when going in this time around and knowing that the service wouldn't be expensive. I spoke to Sheila, Dave's Supervisor just to let her know what a well job he is doing and i was totally happy with my experience. Thank you Dave.

Terrible customer service. I call to schedule a time for my appointment and while the person on the…read morephone is looking for information the phone goes to survey about "my experience today" that hasn't even happened. Ok... Then I drive to the place, nobody outside to greet you. I go inside and there's 6 employees and technicians nobody even acknowledges me for 5 minutes. It's not busy. They are busy with themselves. Finally one of them decides to acknowledge my existence with a barely there smile. Manners at a bare minimum. Respect - none. I didn't do anything to cause this other than walk in and wait to be seen. Customer service is dead.

We had an outstanding experience working with Mike at Crown Acura! He was an excellent sales…read moreconsultant...knowledgeable, patient, and genuinely focused on helping my daughter find the perfect car. He took the time to understand what she was looking for, answered all of our questions clearly, and made the entire process smooth and stress-free. Mike's professionalism and friendly approach really stood out. He never made us feel pressured and instead made sure we were comfortable and confident in our decision. Thanks to him, my daughter drove away in a car she absolutely loves. Highly recommend asking for Mike if you're visiting Crown Acura!

Mike helped me through the buying process of my first Acura. He was helpful and made the process…read morerun effortlessly. Thanks again Mike!

The cars are nice. The cars are clean. The cars look really really good. They're a little on the…read morehigh side, especially when compared at auction and their services are expensive as well but from the looks of it, they do good work.

there cars look great on the paint job but if your a person that' knows about these car and look…read morefor the price is not worth it. You put a deposit down of $1000 into then you it for a test drive and if you don't like to call you lose your kind of shit is that to me? That is a scam it's supposed to be a you off and keep your thousand dollars.

Couldn't park anywhere and the sales guy kept stating As Is to my questions. So I didn't get…read moreanswers to the questions.

Super happy to find honest car salesmen who actually cared about us from start to finish. They…read morehelped me initially check out several cars, then narrowed down to two that I test drove. They gave us the "carfax" (a different car report company that gives you the same amount of juicy details), negotiated for replacing a mirror in the car I ended up picking, stayed late to assist us in our decision, and followed up with us. On top of that, they honored the verbal trade-in value for my previous car. This location does not have the classic car collection of Gulf to Bay- definitely more modern cars, some luxury, some muscle, some SUVs. But it was within my price range, after the trade in. The two cars I narrowed down to were both sellihg at their Kelley Blue Book value- what a wonderful surprise! They did not talk down to me as a woman, kept me in the loop, and were straight talkers. Do come here if you're looking for something nice and affordable. I love my new car, it's been a month with it. Thanks to John Anderson and manager Terry.

Their company's pledge of honesty and fair dealing was a clue. Then we met others who were there…read moreto buy used cars in great condition. One had bought 10 cars from them, another had bought 3. Repeat customers are the surest sign that the company treats its customers well! We bought a beautiful old BMW convertible and it is a great pleasure to drive. We chose the hard-top convertible so we could drive w the top down when we're cruising up or down Gulf Blvd in the barrier islands. They were giving the car its final detailing & discovered the front brakes were worn and a tire had a nail in it near the rim where it can't be repaired. They installed new front brakes & new tires before they'd release the car to us. We had already paid for it, yet they didn't charge us extra for these fixes. That's commitment to their stated business principles!! We'll definitely be back. They say what they mean, and mean what they say. Straight dealing. How refreshing!! Nice folks, too, a pleasure to work with!

We traded our vehicle with one from Genuine Motorcars. Their ad indicated that their vehicle was…read more"certified" and in excellent condition. We dealt with the owner, Jim DiGuiseppe, who also assured us that their vehicle was inspected and there were absolutely no issues with it! Being out of state, we purchased their vehicle based their assurances - a big mistake! Before shipping our trade vehicle to them, we had it detailed, filled the gas tank, and included all the receipts and documents with our car. However, they didn't even put enough fuel in their car so we could drive it to a gas station after picking it up! On the way to get fuel, the car died due to lack of fuel, stranding us! The owner told us that he had a buyer for our car and we agreed to the trade at over $40,000 loss. Upon receiving our vehicle, it was listed on the dealer's site for sale at $10,000 over what was given to us in trade! A total misrepresentation! Regardless, we hope that they'll be able to profit from selling our vehicle. We immediately noticed many issues with the vehicle: altered and inoperative speedometer, missing keys, missing the wind deflector and missing battery charger. Old engine oil, broken dipstick neck, clogged air filters, bald tires, damaged wheels, severe shakes, numerous rattles, and etc. We brought all these to the owner's (Jim DiGuiseppe) attention immediately. He promised that he would look for the missing keys, but he never provided them! Later, he refused to accept any responsibility claiming that he sold the car "AS IS"! He also accused us with trying to coerce him to compensate us in exchange for a good review! All we asked him was if he would cover some of the unexpected and hidden repairs so we wouldn't include them in this review. Photos of the speedometer and the tire attached. So far we have spent over $4,300 and anticipate to spend another almost $16,000, totaling over $20,000 on the car that the dealership and the owner, Jim DiGuiseppe, claimed to be certified and in perfect condition! We are planning to file a complaint with the Florida Department of Highway Safety & Motor Vehicles, Bureau of Dealer Services. No dealership should be able to sell a vehicle with dangerous and unsafe tires and altered speedometer, among other issues! These are what we have spent so far on their supposedly perfect vehicle! - Replacing the missing keys; $ $1,752. - Repairing 3 wheels; $ 420. - Balancing the wheels $88. - Tires; $757. - Alignment $250. - Oil/filter change: $550. - Air filters: $200. - Missing battery Charger, $210. - Battery connector cable: $94. - Dipstick neck: $18. Ongoing anticipated repairs and replacements: - Wind deflector: $8,083. - Instrument cluster:$6,720, plus $975 labor. - Checking and correcting door rattles by removing door panels: $800 to $1,200. - Other possible issues... To the future buyers from Genuine Motorcars, do not take their words and their ads about the condition of their vehicles! UPDATE: The dealer responded that the car was inspected and not an "AS IS" vehicle!, coming with engine and drive train warranty. We had no problem with drivetrain or engine. If the car was actually inspected, how could they have possibly missed the bald tires and stuck speedometer? We immediately sent the photos of the above to the dealer, but Jim DiGuiseppe's response was that the car was sold "AS IS" and refused to accept any liabilities! Why would anyone replace good tires and clean engine oil, or repair good wheels, cause rattles, and replace clean air filters? If he actually paid for inspection, he should demand a refund. We have receipts for all these and other repairs and replacements. Please see the photos we sent him right after the purchase showing a bald tire and the speedometer stuck on 60 mph when the car is parked! We have purchase many vehicles from out of state. However, we never had any issues with any of them except with our last purchase from this dealership, Genuine Motorcars and the dishonest owner/manager Jim DiGuiseppe. They clearly sold us a LEMON for over $116,000!

Bought my 2022 Armada in May 2025 and absolutely love it! Unfortunately, there have been some…read morebattery issues starting January 2026. The Nissan service team was fantastic each time getting the car looked at, but nothing came back as wrong. After several more jump starts I called back, spoke with one of the Service managers - Ryan, he was fantastic and helped me get a new battery situated! All good now.

our experience has been a great one with one employee in particular... his name is Cody from the…read moreService Dept. He has been a tremendous help in getting some of the kinks worked out from the vehicle we purchased. He is kind, respectful and knowledgeable. if he tells you he will call you back, you can count on it that he will. he is still working on one last detail for us and we've no doubt that he will follow through. Your dealership is blessed to have such an employee as you have in Cody!

I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.